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Why ask me for my name at sign-up, and then not call me by it?

Fit Small Business: Get Your Business Into Shape! › Forums › Ask a Question › Why ask me for my name at sign-up, and then not call me by it?

This topic contains 1 reply, has 1 voice, and was last updated by  Jason Rueger 1 year, 9 months ago.

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  • December 31, 2016 at 7:39 pm #64364 Reply

    Mary Ellen

    So this started with a sign-up screen in which I was asked for my first name. I entered “Mary Ellen”. I got my free guide, but it came in a message headed “Hey Mary”. WHy would you ask me my name, and then call me something else?

    Mary Ellen, not Mary

    January 6, 2017 at 8:13 pm #65158 Reply

    Jason Rueger
    Participant

    Mary Ellen,

    Our apologies!

    If you would provide me with your email address, I’ll update our records!

    Jason

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Reply To: Why ask me for my name at sign-up, and then not call me by it?
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