Why ask me for my name at sign-up, and then not call me by it?

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  Mary Ellen 2 years, 8 months ago

  Why ask me for my name at sign-up, and then not call me by it?

  So this started with a sign-up screen in which I was asked for my first name. I entered “Mary Ellen”. I got my free guide, but it came in a message headed “Hey Mary”. WHy would you ask me my name, and then call me something else?

  Mary Ellen, not Mary

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  Jason Rueger
  

  Participant

  

  2 years, 8 months ago

  Mary Ellen,

  Our apologies!

  If you would provide me with your email address, I’ll update our records!

  Jason

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