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Why ask me for my name at sign-up, and then not call me by it?

This topic contains 1 reply, has 1 voice, and was last updated by Jason Rueger 1 year, 3 months ago.

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December 31, 2016 at 7:39 pm #64364 Reply

Mary Ellen

So this started with a sign-up screen in which I was asked for my first name. I entered “Mary Ellen”. I got my free guide, but it came in a message headed “Hey Mary”. WHy would you ask me my name, and then call me something else?

Mary Ellen, not Mary

January 6, 2017 at 8:13 pm #65158 Reply

Jason Rueger
Keymaster

Mary Ellen,

Our apologies!

If you would provide me with your email address, I’ll update our records!

Jason
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