So this started with a sign-up screen in which I was asked for my first name. I entered “Mary Ellen”. I got my free guide, but it came in a message headed “Hey Mary”. WHy would you ask me my name, and then call me something else?
Mary Ellen, not Mary
If you would provide me with your email address, I’ll update our records!
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315 Madison Avenue, 24th Floor
New York, NY 10017
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