Total Merchant Services is a merchant services provider that allows small business owners to process payments through card terminals and POS systems. It offers features and services such as credit card processing, online payments, sales reports, analytics, and more. In this article, we covered user reviews and pricing. Ready to try Total Merchant Services? Contact their support team for more information.
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What Total Merchant Services Does Well
Users who gave Total Merchant Services a positive review said that the rates are very competitive and more affordable than other providers. They also said that the system is easy to use.
A user who left a positive review of Total Merchant on Consumer Affairs said that they’ve been using Total Merchant Services’ credit card processing service for 10 years now and that they are very satisfied with its convenience and ease of use. He added that while they offer a wide range of payment processing services, their fees are still lower compared to other providers.
What Total Merchant Services Does Not Do Well
Users who gave Total Merchant Services a negative review complained about the poor quality of customer support. Some also reported being charged with hidden fees.
“Total lack of customer support. They provide such a terrible service. Please beware of this company!”
— Gerardo Acosta
Total Merchant Services Pricing
Total Merchant Services doesn’t publish its pricing plans online. According to third-party sites, the average transaction fee costs $0.20, monthly fees start at $7.99, mobile processing costs $5/month, and the merchant advantage program amounts to around $14.95/month.
Ready to try out Total Merchant Services? Contact their support team for more information.
Contact Total Merchant Services
Top Merchant Services Pick from Fit Small Business
Top 6 Merchant Services Providers for Small Business — Choosing the best merchant service provider depends on many factors. Merchant providers offer several different types of fee structures and some are better than others for small businesses. We reviewed 6 top-rated merchant services providers in this guide and examined the differences in plans, prices, and other key service features.
Total Merchant Services Features
Check out the list below of some of Total Merchant Services’ features:
See Features
Total Merchant Services FAQ
What kinds of payment does Total Merchant Services process?
See Answer
What will happen if I terminate my account before my subscription expires?
See Answer
Popular Integrations
Here is a list of some of Total Merchant Services’ popular integrations:
View Integrations
Total Merchant Services Alternatives
Not sure if Total Merchant Services is the right fit for you? Read our reviews of top merchant services providers or check out one of these three Total Merchant Services alternatives.
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Gerardo Acosta
Review SourceOrganic
Nothing
Total lack of customer support
Everything, they provide such a terrible service, please beware about this company!
Review SourceOrganic
Jeff M.
Review SourceOrganic
After six years of processing with this company I cancelled my account to go with another processor. A week later they charge my bank account $195 early termination fee! After six years! I was told it had a 3 year contract when I signed up. In all the fine print of the contract it says that it will automatically renew every year for 1 year at a time. The only way to cancel without a termination fee is to give them written notice within 30 days prior to the annual renewal. Making it nearly impossible to cancel without the fee. Since I was 3 weeks past my annual renewal date the $195 fee applied to my cancellation! So once you’re in it’s hard to get out! Never had one problem with their service aside from high fees. But after 6 years I think I had paid my dues without being penalized again!
Review SourceOrganic
Ky Mack
Review SourceOrganic
This is the most deceptive and unprofessional company I have ever encountered.That closed my account because the said one of my customers name did not match the name on the account .
Even after I provided all the information showing otherwise. On top of this , they are holding over a thousands dollars of my funds for 180 days for I don’t know what. I tried to refund the transactions nback to the customers since most of them prepaid for the service , but the would not release the funds back to the customers, stating they had to hold the funds t cover charge backs from payments that I already received . Go figure.
So now these customers are responsible for potential chargebacks of other customers?These people really are crooks .STAY AWAY
Review SourceOrganic
Pam Wangsness
Review SourceOrganic
I was solicited by Total Merchant Services, HD, 21650 Oxnard St, suite 1200, Woodland Hills, Ca 91367 – 1-888-848-6825, They told me they would provide a merchant processing machine for no charge, they have no contract, and claim no hidden fees as stated all over the Internet. After reviewing other reviews I decided to refuse delivery of the processing machine, refused and returned immediately it as return to sender. Once I refused delivery I believed the purported contract would be null and void. I do not have the processing equipment and this company is Aware I never took delivery and returned it “return to sender-refused” as confirmed and stated by Kevin and Anthony. While preparing banking for my CPA I noticed I’ve been charged monthly since July 2015 for services never received or provided for a total of $576.30 to date. These charges appear under another company name “Global Payments Bankcard Processing.” I called this morning 3-2-2016 and began with Sarah who transferred me to Kevin, whom continued to be condescending, and informed me I would have to pay $399+ for closing fees to close the account for equipment and services I’ve never took possession of nor received. I don’t have the equipment, never took delivery of the equipment and this company won’t do the right thing and simply close an account that was never activated by me in the first place. I would like the fees refunded and the account closed. I even offered to allow them to keep the already charged fees for nothing and apply to the closing fees and simply close the account and no more charges. Anthony kept telling me he would only close account if I paid the $399+ fees and unless I authorized the fees the account would remain open and each month I would be charged a processing fee for “services” that I don’t receive nor am able to receive nor wish to receive from such a unscrupulous company.
Review SourceOrganic
Kris.K
Review SourceOrganic
scammers ,crook and the fraud, Please stay away from Total Merchant Services if you don’t want to be ripped off… And the Customer Service is horrible!!! Steal yours money…….
Review SourceOrganic
Chris
Completely agree!!!!! Scammers!!! Constantly giving you the run around! Fees turned out to be way more than they said!