TouchBistro is an iPad POS system created for restaurants, cafes, and bar owners. It offers users with solutions for payment processing, employee management, customer management, and more. We compiled available TouchBistro reviews online and found that it has generally positive ratings. We also compared its available pricing options.
Summary of TouchBistro Reviews
What TouchBistro does well:
Users who gave TouchBistro a positive review like that it’s easy to use and understand. They also like the level of customer support the company provides and how the software handles multi-location inventory management.
What TouchBistro does not do well:
There weren’t a lot of negative TouchBistro reviews, but some users find it inconvenient that all edits must be made from the iPad app. Some users also feel that it’s a bit expensive compared to other retail software in the market.
Most Helpful Positive User Review
“Customer service during setup and throughout our first year of service has been excellent. The ability to have multiple checks at a table and move seats around is amazing. The menu structure is great and well thought out. This is a very useful restaurant POS overall. The Kitchen Display System has also proven very useful for us. TouchBistro is also actively working on the software and making improvements.”
–George
Most Helpful Negative User Review
“Downside [of TouchBistro] is that all edits to menu/programming must be done via the iPad & cannot be done via the cloud.”
–Molly
TouchBistro Pricing
TouchBistro has four subscription options: Solo ($69/month), Dual ($129/month), Team ($249/month), and Unlimited ($399/month). All plans are billed annually and include the same features. The main differences between each plan are the number of licenses included and the type of business each one is ideal for.
| Plan | ($/month) | |
|---|---|---|
| Solo | ||
| Dual | ||
| Team | ||
| Unlimited |
TouchBistro Features
Check out the list below of some of TouchBistro’s features.
- Mobile Dashboard
- Offline Function
- Employee Management
- Inventory Management
- Tableside Ordering
- Training, Installation, and Menu Inputting
- Automatic Daily Backups
- Comprehensive Support Materials
- Cloud Reporting and Analytics
- And more
Helpful POS Software Resources
Best Small Business POS Systems – Read our buyer’s guide for a comparison of the top three POS software for small businesses. We compare Square POS vs. Lightspeed Retails vs. ShopKeep to give you an idea of which POS software will work best for your business needs.
5 Best Cafe POS Systems for 2018 – After reviewing an array of popular restaurant POS systems, these 5 top the list in effectively balancing features and price for small businesses.
Cash Registers vs POS Systems: Which is Best for Retailers? – Wondering which is better for your business? Read on as we explore both options and help pinpoint the best solution for your store.
27 Creative Restaurant Marketing Ideas To Get More Customers – Check out the article below where we reached out to top restaurateurs and marketers and asked them for their best restaurant marketing strategies.
TouchBistro FAQ
Can I try the software for free?
Yes, you can register for a 28-day free trial here.
What currencies does TouchBistro support/use?
TouchBistro uses your iPad’s Region Format settings — the currency associated with the selected region.
Can I use my existing USB printer with TouchBistro?
Unfortunately, no. TouchBistro only works with Ethernet-based printers. They provide a list of compatible printers here.
Overview of TouchBistro Video
The video below gives an insight to how TouchBistro works for different types of establishments.
Popular Integrations
When choosing a POS software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of TouchBistro’s popular integrations.
Top TouchBistro Alternatives
Not sure if TouchBistro is the right fit for you? Read our reviews of all top POS software or check out one of these three TouchBistro alternatives.
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Leave a Review
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Claude Roge
Customer service is fantastic
Still searching for that
Nothing really, the system is great so far. After more than 30 years in the industry, it’s the first time I don’t feel I’ve been taken hostage by a POS company.
It’s a very friendly system to use and does everything a business needs repair daily operations.
I’m still wondering why there aren’t more switches over to TouchBistro, just try it and you will understand.
That’s the future today, instead of those old systems existing for the last 20 years
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Lee M
Excellent customer service. Excellent opportunities for continued training. They make updates based on n users’ needs and suggestions.
There could be more options regarding visual control, such as allowing zooming for visually disabled employees. The install/setup process also takes a bit of times.
I felt pretty informed when I made my purchase. There hasn’t been much in the way of surprises.
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George Rodgers-Clark
Customer service during setup and throughout our first year of service has been excellent. The ability to have multiple checks at a table and move seats around is amazing. The menu structure is great and well thought out. This is a very useful restaurant POS overall. The Kitchen Display System has also proven very useful for us. TouchBistro is also actively working on the software and making improvements.
Data entry: the software keeps track of lots of data, but all changes have to be made on an iPad with the single-allowed administrator account. This makes changes to the menu and entering inventory difficult (we’re not using the inventory function at all for this reason).
See above: data entry limitations. Also, there is no training facility so that a new server can practice without creating active orders. Some older reviews complain about the customer service, but I think the company has gotten past that.
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Robin Lilly
Touch Bistro is perfect for a small cafe or restaurant. it doesn’t boggle you down with a lot of features you don’t need. It’s very easy to program and even easier to teach to your employees.
We use Square as our credit card processing and we’ve hit a few snags in the transition from ordering in Touch Bistro to paying in Square. Specifically for customers whose credit card we keep on file and the use of Gift Cards.
I was well informed about the product and the company before purchasing. There is nothing that came up after purchasing that I didn’t already know, even when I have issues with things such as credit card processing and gift cards.
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Gina Kamai
Simple and easy to use. Staff training in about 1 hour or less.
Inventory
I am very thorough in my investigative processes when looking to choose new software. I spent several months getting to know Touch Bistro and it’s competition.
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