TouchBistro is an iPad POS system created for restaurants, cafes, and bar owners. It offers users with solutions for payment processing, employee management, customer management, and more. We compiled available TouchBistro reviews online and found that it has generally positive ratings. We also compared its available pricing options.
Summary of TouchBistro Reviews
What TouchBistro does well:
Users who gave TouchBistro a positive review like that it’s easy to use and understand. They also like the level of customer support the company provides and how the software handles multi-location inventory management.
What TouchBistro does not do well:
There weren’t a lot of negative TouchBistro reviews, but some users find it inconvenient that all edits must be made from the iPad app. Some users also feel that it’s a bit expensive compared to other retail software in the market.
Most Helpful Positive User Review
“Customer service during setup and throughout our first year of service has been excellent. The ability to have multiple checks at a table and move seats around is amazing. The menu structure is great and well thought out. This is a very useful restaurant POS overall. The Kitchen Display System has also proven very useful for us. TouchBistro is also actively working on the software and making improvements.”
–George
Most Helpful Negative User Review
“Downside [of TouchBistro] is that all edits to menu/programming must be done via the iPad & cannot be done via the cloud.”
–Molly
TouchBistro Pricing
TouchBistro has four subscription options: Solo ($69/month), Dual ($129/month), Team ($249/month), and Unlimited ($399/month). All plans are billed annually and include the same features. The main differences between each plan are the number of licenses included and the type of business each one is ideal for.
| Plan | ($/month) | |
|---|---|---|
| Solo | ||
| Dual | ||
| Team | ||
| Unlimited |
TouchBistro Features
Check out the list below of some of TouchBistro’s features.
- Mobile Dashboard
- Offline Function
- Employee Management
- Inventory Management
- Tableside Ordering
- Training, Installation, and Menu Inputting
- Automatic Daily Backups
- Comprehensive Support Materials
- Cloud Reporting and Analytics
- And more
Helpful POS Software Resources
Best Small Business POS Systems – Read our buyer’s guide for a comparison of the top three POS software for small businesses. We compare Square POS vs. Lightspeed Retails vs. ShopKeep to give you an idea of which POS software will work best for your business needs.
5 Best Cafe POS Systems for 2018 – After reviewing an array of popular restaurant POS systems, these 5 top the list in effectively balancing features and price for small businesses.
Cash Registers vs POS Systems: Which is Best for Retailers? – Wondering which is better for your business? Read on as we explore both options and help pinpoint the best solution for your store.
27 Creative Restaurant Marketing Ideas To Get More Customers – Check out the article below where we reached out to top restaurateurs and marketers and asked them for their best restaurant marketing strategies.
TouchBistro FAQ
Can I try the software for free?
Yes, you can register for a 28-day free trial here.
What currencies does TouchBistro support/use?
TouchBistro uses your iPad’s Region Format settings — the currency associated with the selected region.
Can I use my existing USB printer with TouchBistro?
Unfortunately, no. TouchBistro only works with Ethernet-based printers. They provide a list of compatible printers here.
Overview of TouchBistro Video
The video below gives an insight to how TouchBistro works for different types of establishments.
Popular Integrations
When choosing a POS software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of TouchBistro’s popular integrations.
Top TouchBistro Alternatives
Not sure if TouchBistro is the right fit for you? Read our reviews of all top POS software or check out one of these three TouchBistro alternatives.
 |  |  |
|---|---|---|
Leave a Review
You must be logged in to post a review or reply. Click the "Log in With LinkedIn" button below to connect instantly and post your review.
Nestor Daverson
Review SourceOrganic
found Touch Bistro to be superior to many products in the market. It is cost effective, easy to use, doesn’t require specialized equipment (Only Ipad, printer and cash till), easy to install and learn on your own and requires minimum training for new staff. One of the most important feature that many other POS don’t provide is the dashboard and cloud reporting.
We really need more in-depth reporting with more flexibility to dive deeper into item/category sales, inventory, etc.
Get familiarized with all the Apple products you’ll be using.
Review SourceOrganic
Lindsay Kruljac
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
Great technology. Easy for staff to learn and use.
Sometimes it is difficult to reach customer service immediately, but they always return the call.
Always updating the software.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
Luis gomez de oro
Review SourceOrganic
Overall, the product is so far very stable and easy to set up. It always takes time to get acclimated with new systems, but this one is pretty intuitive and they have some good videos/tutorials to get the staff up to speed. We needed to be able speed our order entry and handle large tables that request split tickets. TouchBistro excels in this and ensures tickets are rung correctly.
Print layout, category icons and mobile printing. Too rigid. Needs more flexibility so that we can customize with icons that we are visually fonolar with. Would like to see in future updates a way for the manager to “86” an item on the fly so it still appears but can’t be ordered.
It would be really nice to have a training mode for new staff. It took us quite a while to figure out how to set up our craft cocktails and other modifiers: more best practice info would have been helpful.
The best feature is the ease of setting up and training employees. I have cut my training time to in half from our old system. We are not only training people quicker but have eliminated mistakes and user errors with the structure of the ordering system and ease of chits for the cooks.
Review SourceOrganic
Claude Roge
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Customer service is fantastic
Still searching for that
Nothing really, the system is great so far. After more than 30 years in the industry, it’s the first time I don’t feel I’ve been taken hostage by a POS company.
It’s a very friendly system to use and does everything a business needs repair daily operations.
I’m still wondering why there aren’t more switches over to TouchBistro, just try it and you will understand.
That’s the future today, instead of those old systems existing for the last 20 years
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Lee M
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
Excellent customer service. Excellent opportunities for continued training. They make updates based on n users’ needs and suggestions.
There could be more options regarding visual control, such as allowing zooming for visually disabled employees. The install/setup process also takes a bit of times.
I felt pretty informed when I made my purchase. There hasn’t been much in the way of surprises.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic