Trident, by Dialo.ga, is a private branch exchange (PBX) system with call center software features like dynamic call control, call routing, and caller interaction. It enables businesses to communicate and receive calls directly on computers or mobile devices. This article covers Trident reviews and pricing. Ready to get started? Visit its website.
Trident pricing is currently not published on its website. Pricing for similar services range from $17 to $55 per user, per month for basic services and can cost $9 to $112+ per user, per month for those with more advanced functionalities. Interested users may contact Trident for a customized quote based on their specific business requirements.
Ready to get started with Trident? Visit its website.
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Summary of Trident Reviews
As of the date this article was written (October 24, 2019), there are no Trident reviews online. If you are a past or current Trident customer, leave a review to help other business owners who are deciding whether or not to use the system.
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Check out the list below of some of Trident’s features:
- Dynamic call controls
- Interactive voice response (IVR)
- Call routing
- Reporting and call history
- Fax2Mail integration
- And more
Can I access Trident from outside the office?
Yes. Trident does not require additional plugins or software, giving employees the freedom to access their business phone directly from any internet browser or from a mobile phone. This allows team members to perform work remotely.
What do dynamic call control features do?
Trident’s dynamic call controls provide users with real-time caller information, allowing them to respond appropriately in each case. This includes caller ID, caller location, real-time interaction with customer databases, caller blacklisting and whitelisting, real-time consolidated lists of hyperactive callers, and call recording.