TurboTenant is a cloud-based property management solution. It offers tools for marketing, rental applications, tenant screening, and rental payment management. We compiled reviews from around the web and determined that TurboTenant generally has positive ratings. We also compared the most popular pricing options available.
Summary of TurboTenant User Reviews
What TurboTenant does well:
Users who gave TurboTenant positive feedback said that the program is very easy to use. Landlords who used the software also said that it made marketing, finding tenants, background checking, and lease processing more efficient.
What TurboTenant does not do well:
Customers who gave TurboTenant critical feedback said that they would like to see more features so that it can be a more complete property management solution.
Most Helpful Positive User Review
A customer who gave TurboTenant a 5-star review on Capterra said that the software is very user-friendly on both the landlord side and the tenant side. She mentioned that the program has helped her properties get rented fast. She likes that the system publishes the ad out to major real estate sites. She said that TurboTenant makes the entire application process easy. More importantly, she’s happy that it is free to use for property managers and landlords.
Most Helpful Negative User Review
A customer who gave TurboTenant a critical review on Capterra said that adding more options and features such as maintenance requests and management would make the system more complete.
TurboTenant Pricing
TurboTenant is free to use for landlords and property managers. For tenant applicants, it costs between $35-$45. Landlords and property managers can use it to market rental properties, screen tenants (get credit reports & background checks), and collect online rental applications and online rent payments. Applicants can submit their requirements online, contact landlords, and share listings with friends.
The company also offers additional services such as TurboComp Rental Reports, LawDepot Rental Leases & Agreements, and The Ultimate Landlord Forms Pack. Learn more here.
TurboTenant Features
For landlords and property managers:
- Free online rental applications
- Free property listing websites
- Free rental marketing and listing syndication
- Free property flyers
- Free TurboTexts
- Free Craigslist post creator
- Free tenant credit reports
- Free tenant criminal background checks
- Free tenant eviction reports
- Free landlord tools
For applicants/potential tenants:
- Easy online rental application
- No additional fee for credit, criminal, or eviction* report
- “Soft” credit pull, does not affect your credit score
- Send application documents and ID online
- Keep your sensitive information secure
- Get into your dream property faster
- *Eviction report included with $45 application
Useful TurboTenant Resources
Best Property Management Software 2017: Rentalutions vs. Buildium vs. Property Manager Cloud – We researched the most popular property management systems and narrowed it down to 3 of the best options currently available.
29 Best Real Estate Software & Tools for Top Agents in 2018 – We put together this guide of the 29 best real estate software tools and apps on the market today.
53 Real Estate Marketing Ideas The Pros Use – We put together the ultimate list of new real estate marketing ideas from top producing agents from all over the country.
How to Make Money in Real Estate: 35 Top Investors Share All – In order to get you inspired enough to start your own real estate empire, we interviewed CEOs, investors, brokers, and tech gurus to see how they are making money in real estate in 2018.
TurboTenant Video Overview
This video shows how TurboTenant works.
Top TurboTenant Alternatives
Not sure if TurboTenant is the right real estate software for your small business? Read our reviews of all top real estate software or check out one of these three TurboTenant competitors.
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Amy Nichol Smith
Review SourceOrganic
TurboTenant is one of the best landlord tools available right now because it combines a screening service and rental marketing software all in one platform. It’s easy to use from the moment you sign up as a landlord or property manager. After you fill out information about your properties, you can create lease applications, and then begin the marketing process.
Once you’ve added a property, you can toggle whether you’re accepting applications, and you can choose to market it or not. TurboTenant will post an ad for your rental property on several popular websites, including Realtor.com, Rent.com, Apartments.com, among others.
To be clear, this is light property management software and it does not include tools for maintenance management. The properties you add to your account stay there until you sell the property. You can edit details to your heart’s content.
The tenant applications are customizable in that you can add questions to the form you want answered. And background checks are handled by TurboTenant. In fact, you don’t pay a dime for those screenings – the tenant does (and it’s more affordable than most other options, making this a good choice for both landlord and tenant). There is an option for you to pay for the soft pull background check if you’ve already collected payment from a tenant, though.
Some of the features TurboTenant offers property managers are at a cost, including a form pack for $99.99. There’s also an optional rent estimate report that costs $14.99, which could be helpful if you don’t want to do the research yourself.
Customer support answered all my questions quickly and the representatives I connected with were friendly and helpful. There is no direct phone support, but you can schedule a phone call, which should be made to you in about 30 minutes. Support is available seven days per week during business hours (MST).
After confirming an email address with my account, the site seemed to hang for a while, so you may need to refresh your browser (I had to). Although TurboTenant doesn’t try for hard sells, you do have the option of choosing some add ons that will cost you a few bucks, and that sell starts at the login screen.
Customer support is more readily available by live chat, and it’s only available during business hours. Also, many of the forms that you get in the form pack are available free elsewhere online, so if you pay for the TurboTenant pack, you’re paying for convenience – and they used to be available free.
There are no free forms from TurboTenant, so you’ll have to pay for those separately or find them elsewhere. Also, the lease agreements the company offers are not from TurboTenant, but rather from LawDepot, a TurboTenant partner.
Review SourceOrganic