Tweetdeck is a social media management program that lets businesses manage multiple Twitter accounts in a single platform. It provides reporting and analysis functionalities to help users track interactions and trending topics for their Twitter campaigns. We compiled Tweetdeck reviews from around the web and determined that they have mainly positive ratings. We also compared the most common pricing options for small business owners.
Tweetdeck Customer Reviews
Ease of Use: Excellent
Customer Service: Excellent
Summary of Tweetdeck Customer Reviews
What Tweetdeck does well:
Users who recommend Tweetdeck said that they like the conversation tracking capabilities which is useful in coming up with Twitter campaigns. Ease of use in using the platform was also cited.
What Tweetdeck does not do well:
Users who left negative reviews of Tweetdeck said that the biggest drawback in using the system is that it’s limited to managing Twitter accounts only. Some users also mentioned that it is not mobile-friendly, while some had trouble publishing scheduled posts due to system glitches.
Most Helpful Positive Review
A user who left a positive review on the review site G2 Crowd said that Tweetdeck allows him to track company mentions and respond to followers efficiently. He mentioned that it is very useful for companies that handle several accounts on Twitter — especially if Twitter is being used as a real-time customer service platform.
Most Helpful Negative Review
A user who left a negative review on G2 Crowd said that while Tweetdeck is really easy to use, she finds it very limiting as they are managing client accounts across multiple channels and not only Twitter. This forces her to switch to different social media management platforms when working on their campaigns. She also mentioned that sometimes, some of the scheduled posts fail and are not published at the required time — which she finds annoying as they run campaigns that are time-sensitive.
Tweetdeck Reviews From Users Around the Web
Here are a few other resources for finding helpful Tweetdeck reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: September 11, 2017|
Tweetdeck has been a free program since it was acquired by Twitter and is designed to let users monitor and track the performance and engagement of their tweets. The software provides advanced analytical and management functions as compared to the basic Twitter interface.
Specifically, the program provides users with the following functionalities:
- Multiple-user management capabilities
- Scheduled content posting (including tweets with images and media)
- Real-time updates on follower engagement (retweets and replies)
- Search and filtration functions
- Trending topics