UniTel Voice is a professional VOIP service designed for small businesses and startups. It allows users to have their own business number, acquire toll-free and local numbers, receive voicemails and faxes via email, and more. In this article, we cover UniTel Voice reviews and pricing. Ready to get started? Visit its website.
UniTel Voice Pricing
UniTel Voice pricing is divided into four plans: Starter ($9.99/month), Plus ($19.99/month), Pro ($29.99/month), and Unlimited ($69.99/month). The main difference between the plans is the number of included minutes per month. All plans include one local/toll-free number and unlimited users and extensions.
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Users are charged 3.9 cents for every minute in excess of their monthly allocation. Users may also contact UniTel Voice’s sales team for a custom plan.
Ready to get started with UniTel Voice? Visit its website.
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Summary of Positive UniTel Voice Reviews
Users who gave UniTel Voice a positive review said that it is intuitive, easy to use, and allows users the flexibility of having a separate business number. They added that customer service is very helpful and follows up after initial setup to make sure that everything is working.
“Their customer support is beyond great. I had to use them twice ― once for general support and another time when they had to get someone from technical support to help me out. They were fast, knowledgeable, and solved my problem on the first go-round.” ― Jesika Babylon
Summary of Negative UniTel Voice Reviews
As of April 12, 2019, there are not many negative reviews of UniTel Voice online. Users, however, wished for additional features like customized extensions additional guides on some of the functions.
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UniTel Voice Features
Check out the list below of some of UniTel Voice’s features:
- Add your business phone number to any phone
- Custom professional greetings
- Take business calls on any phone
- Receive voicemail and faxes via email or app
- No phone system equipment needed
- Toll-free numbers
- Caller ID
- And more
UniTel Voice FAQs
Who owns the phone numbers assigned to me? Can I port or transfer them?
With UniTel Voice, you are not renting your number nor are you under any contract that locks you in. You are the valid owner of a toll-free and a local number as long as you are in good standing, such as if there are no balances on your account. You can transfer both your toll-free and local numbers to another provider at any time.
What is SMS toll-free texting?
Short message service (SMS) toll-free texting is a new service by UniTel Voice that allows you to both receive and send text messages using your toll-free number. People can send an SMS text from their cellphone to your toll-free number.