UpKeep is a computerized maintenance management system (CMMS) software designed for facility and asset management teams. It allows users to create and manage maintenance requests, view past work orders, and access the dashboard via desktop and mobile devices. In this article, we cover user reviews and pricing. Ready to try UpKeep? Get a free trial.
What UpKeep Does Well
Users who gave UpKeep a positive review like that the customer support team is quick to respond and helpful. Some also mentioned that the software is easy to use and visually appealing.
“A few times I’ve had to contact their support staff and was connected with someone in minutes. They are very supportive and responsive.”
—Brent Harrington
What UpKeep Does Not Do Well
Users who gave UpKeep a negative review had only minor complaints about it. However, they pointed out that some of its useful basic functionalities are not part of the standard package and have to be purchased as add-ons.
“Some features are not available without paying extra, but our company only needs the basic accommodations. I wish I had known about the additional features left out of the package my company purchased, but this issue ended up not applying to us.”
—Nathan Haffner
UpKeep Pricing
UpKeep offers three products: UpKeep Free ($0), UpKeep for Teams (Starter, Professional, and Business Plus, which cost $35, $55, and $95 per month, respectively), and UpKeep Enterprise (custom priced). The main differences between the plans include the availability of advanced features, such as one-on-one phone support, Zapier integration, and API access.
| Plans | ($/Month) | ($/Month) |
|---|---|---|
| UpKeep Free | ||
| UpKeep for Teams | ||
| UpKeep Enterprise |
*For annual subscriptions, users will be billed in a lump sum at the start of the billing cycle.
For those interested in their Enterprise plan, you may contact their sales team for more information.
Ready to try UpKeep? Get a free trial.
Top CMMS Pick from Fit Small Business
Best CMMS Software 2017: What’s the Best Computerized Maintenance Management System? — In this guide, we compared three of the best CMMS software in terms of the target user, ease of setup, differentiating features, pricing, and more. We also determined which is the most user-friendly and scalable.
UpKeep Features
Check out the list below of some of UpKeep’s features:
See Features
UpKeep FAQ
Does UpKeep offer a discount for non-profit organizations?
See Answer
Does UpKeep offer training for new clients?
See Answer
Popular Integrations
Here is a list of some of UpKeep’s popular integrations:
See Integrations
UpKeep Alternatives
Not sure if UpKeep is the right fit for you? Read our reviews of all top CMMS software or check out one of these three UpKeep competitors.
 |  |  |
Leave a Review
You must be logged in to post a review or reply. Click the "Log in With LinkedIn" button below to connect instantly and post your review.
Dexter Raul Velazquez Soto
I really like the notifications that I take for granted when the work has been completed. It allows me to know when I can go to inspect how things are happening in my company, this function has saved me a lot of time.
So far I have not found any very negative aspect to the system, has minimal errors like any other platform, but so far has worked excellently with my company, I thank the service of UpKeep for such excellent service.
When I use the mobile application, the design and interface of UpKeep changes completely, which makes me lose track of my work and how I have been doing it.
Nathan Haffner
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
My staff says that Upkeep is easy to use and visually simple, which makes submitting work requests quick and easy!
Some features are not available without paying extra, but our company only needs the basic accommodations.
I wish I had known about the additional features left out of the package my company purchased, but this issue ended up not applying to us.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Brent Harrington
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Very supportive and responsive. A few times I’ve had to contact them and was connected with someone in minutes
The only complaint I have is there is no trailing history on repetitive work orders. If I set a PM work order then notes I put in should be attached as one.
Nothing. They have been great!!!
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.