UpKeep is a computerized maintenance management system (CMMS) software designed for facility and asset management teams. It allows users to create and manage maintenance requests, view past work orders, and access the dashboard via desktop and mobile devices. In this article, we cover user reviews and pricing. Ready to try UpKeep? Get a free trial.
What UpKeep Does Well
Users who gave UpKeep a positive review like that the customer support team is quick to respond and helpful. Some also mentioned that the software is easy to use and visually appealing.
“A few times I’ve had to contact their support staff and was connected with someone in minutes. They are very supportive and responsive.”
What UpKeep Does Not Do Well
Users who gave UpKeep a negative review had only minor complaints about it. However, they pointed out that some of its useful basic functionalities are not part of the standard package and have to be purchased as add-ons.
“Some features are not available without paying extra, but our company only needs the basic accommodations. I wish I had known about the additional features left out of the package my company purchased, but this issue ended up not applying to us.”
UpKeep offers three products: UpKeep Free ($0), UpKeep for Teams (Starter, Professional, and Business Plus, which cost $35, $55, and $95 per month, respectively), and UpKeep Enterprise (custom priced). The main differences between the plans include the availability of advanced features, such as one-on-one phone support, Zapier integration, and API access.
|UpKeep for Teams|
*For annual subscriptions, users will be billed in a lump sum at the start of the billing cycle.
For those interested in their Enterprise plan, you may contact their sales team for more information.
Ready to try UpKeep? Get a free trial.
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Check out the list below of some of UpKeep’s features:
- Unlimited Work Orders
- Work Order Sharing and History
- Advanced Scheduler
- Unlimited Work Requests
- Barcode Scanning
- Purchase Orders
- Unlimited Teams
- Unlimited Locations
- One-on-One Phone Support
Does UpKeep offer a discount for non-profit organizations?
Does UpKeep offer training for new clients?
Here is a list of some of UpKeep’s popular integrations: