User Interviews is a survey software that helps companies recruit participants to generate feedback on products and services. Responses are based on a targeted demographic and are collected through questionnaires and interviews. We compiled User Interviews user reviews from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Summary of User Reviews
What User Interviews Does Well
Users who gave User Interviews a positive review said that the software helps them source the perfect interview candidates and collect meaningful research data. Some also mentioned that they appreciate the convenience of integrating interview schedules with their Google Calendars.
What User Interviews Does Not Do Well
Users who gave User Interviews a negative review noted that the messaging and notification system needs improvement. Some also recommended that the software include qualitative research consultation to its services.
Most Helpful Positive User Review
One user who gave User Interviews a positive review on G2 Crowd said that the software makes it very easy for her to screen and manage research participants. She also mentioned that she likes that the schedules can be integrated with her Google Calendar as this helps her keep track of the dozens of interviews she conducts each week.
Most Helpful Negative User Review
One user who left a review of User Interviews also on G2 Crowd said that the software’s ticketing system needs work, adding that it is annoying to receive messages via email and then have to return to the software just to reply. He also noted that it would be nice to have qualitative research consultation as an added service.
User Interviews Pricing
User Interviews offers two pricing schemes based on the type of research to be conducted: Recruit ($20/session for Consumer and $60/session for Professional) and Research Hub ($150/month for Hub 15, $250/month for Hub 25, $500/month for Hub 50, and customized pricing for Agency or Enterprise).
Recruit is designed for individuals or teams that need on-demand recruiting from the software’s own pool of respondents. On the other hand, Research Hub is for teams that want feedback from both its own network and the User Interviews pool.
The main difference between the Recruit plans is the type of respondent, while the main difference between Research Hub plans is the number of contacts.
User Interviews Features
Check out the list below of some of User Interviews’ features.
- Customized Population Database
- Centralized Participant Database
- Screener Survey
- Participant Scheduling
- Incentives Automation
- Profile Matching
Helpful Survey Software Resources
How to Conduct an Employee Engagement Survey With Free Template – Check out this article where we explain how you can do an employee engagement survey within your company from start to finish (and what to do with the results).
How to Get Reviews on Amazon the Right Way – Customer feedback is important to improve your business operations — especially when you’re selling on Amazon. Read on to get ideas on how you can get reviews faster and maximize the positive reviews that drive product sales.
Small Business Software Survey: Key Findings About Small Businesses – Not sure about the type of software you need for your business? Check out this article for some insights on the types of software widely used by small businesses, the types used least often, and the most popular brands.
User Interviews FAQ
Does User Interviews have a free trial?
Yes. User Interviews offers a 14-day free trial for Research Hub services.
What are sessions?
Sessions are any interview session that is booked and completed with a single respondent through a private project from a pool of participants. Holding a focus group with seven participants counts as seven sessions. If it is a multi-day study with 10 participants, it also counts as 10 sessions. The number of maximum sessions varies per Research Hub subscription.
How are research participants selected?
Users can recruit participants using a tool that will ask them to define search criteria, launch a project, build a screener survey, and approve candidates. Approval will be based on their survey responses and profiles.
When choosing a survey software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of User Interviews’ popular integrations:
- Google Calendar