- Senior Software Development Manager at eSilicon
- Bucharest, Romania
Forum Replies Created
This FSB article may help you in taking the right decision: https://fitsmallbusiness.com/start-and-manage-a-helpdesk/
In my own experience, users will only create tickets and add comments to them by sending emails, so this is a mandatory requirement. We are using Wolken Software and our people are happy enough with it, due to the 100% email interaction.
This information you can get from FSB software review page for Skype for Business:
Skype for Business pricing is included in Microsoft Office 365, which offers three plans: Business Essentials ($6/user/month), Business ($10/user/month), and Business Premium ($15/user/month). The main differences between the plans include email hosting and video conferencing for up to 250 people.
You can purchase it if you start from here: https://www.skype.com/en/business/
UberConference is free for up to ten participants and includes screen and document sharing. There is also a premium version of the conference call service that costs $15 per user per month.
Cristian BodnarasecParticipant6 months, 4 weeks ago
Hi James. Zoom recordings are stored either on your local environment or to their cloud. Local is free, for cloud, see below:
Plan Type Free Account Capacity
Pro 1 GB/Pro User
Business 1 GB/Pro User
Education 0.5 GB/Pro User
Zoom Rooms 1 GB/Zoom Room
Pricing for additional storage is as follows:
Plan Storage Additional 1 GB
$40 per month 100 GB $1.5/GB
$100 per Month 500 GB $0.5/GB
$500 per Month 3 TB $0.1/GB