Vacasa is a rental property company that allows users to rent out their property through Vacasa’s platform. It offers professional rental management in the U.S., as well as in Central and South America. We compiled Vacasa user reviews from around the web and determined that they generally have a mix of positive and negative ratings. We also compared the most popular pricing options for small business owners.
Want to know the top real estate software for small business? Read our Vacasa alternatives guide.
Summary of User Reviews
What Vacasa does well:
Users who gave Vacasa a positive review said that they were impressed with how Vacasa manages their business process, marketing strategies, and local team.
What Vacasa does not do well:
Users who gave Vacasa a negative review reported that when they raise issues about terms and conditions regarding their property, Vacasa does not acknowledge their concerns about damages and losses.
Most Helpful Positive User Review
One user who gave Vacasa a positive review on the Better Business Bureau said that Vacasa has impressive service given their all-around in-house services such as marketing and housekeeping.
Most Helpful Negative User Review
One user who left a negative review of Vacasa on the Better Business Bureau said that she does not like the practice of some representatives of the company changing contract terms in order to accommodate a booking.
Vacasa’s charges 35% of management fee per property. Its professional rental management services are included in its pricing that takes into account housekeeping and property maintenance fees, marketing, finance, and other services.
- Professional rental management – Provides a simple, stress-free experience for both property owners and guests.
- Trip Protection – If purchased, a full refund will be given on specific qualifications that need to be met.
- Cancellation policy – Allows guests to cancel within 24 hours of the booking, with a full refund.
- Monthly rates – Book a property for a maximum of 29 nights.
- Credit card payment – Pay through Visa, Mastercard, Discover, or American Express.
Useful Vacasa Resources
How to Buy a Vacation Rental Property in 6 Steps – Here, we discuss helpful tips in choosing a vacation property as both a second home and as an investment.
Top 12 Rental Property Tax Benefits & Deductions 2018 [+ Free Worksheet] – Want to know what expenses you can claim in order to get tax deduction on your rental property? We’ve compiled a list to help you do your rental property tax easier.
28 Tips for Buying Your First Rental Property from the Pros – Read our guide that discusses tips and precautions to help you in buying your first rental property as told by experts.
Vacasa Overview Video
This video provides an overall background on what Vacasa can do as a professional property management company.
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