vCita is an app that integrates with your website and allows you to set appointments, process payments, develop online marketing campaigns, and more. We compiled user reviews from around the web to determine what vCita customers think about the company. We also compared the most common pricing options for small business owners.
vCita Customer Reviews
Ease of Use: Fair
Customer Service: Excellent
Summary of User Reviews
We scoured hundreds of reviews and determined that vCita has mostly positive reviews. Here’s what we found:
What vCita does well:
According to the positive reviews online, users like vCita’s easy navigation and mobile application. Multiple users cited that vCita makes it easier for them to connect with clients, create invoices, and schedule appointments. Users also like that vCita can be integrated with social media platforms and that they receive SMS reminders about their appointments.
What vCita does not do well:
According to negative reviews online, users’ contacts are reluctant to schedule appointments using vCita. From a merchant’s standpoint, vCita looks good; however, their clients find it difficult to schedule appointments on their end.
Most Helpful Positive User Review
One positive reviewer on Capterra appreciates the intuitive way the entire program is setup to reach out to prospects and customers in many ways. He said that vCita helped him gain more leads, process payments faster, and receive real time SMS and email updates about pending appointments. He also likes that vCita has social media and email integration features.
Most Helpful Negative User Review
According to one negative review on GetApp, vCita looks outdated. He said that it looks like old technology because of its user interface, making their clients reluctant to book appointments.
vCita has four plans which range from $29 – $99 a month. You can save $5 to $20 per month depending on the plan if you pay for a year upfront. The main differences between the plans are the number of clients you can handle, additional features for better organization, and additional staff per account per month.
|Monthly Price (Monthly)|
Booking and Registration
|Email and SMS Marketing|
|Additional Staff Members |