Veeva CRM is a customer management tool designed for life sciences and pharmaceutical professionals. It provides an end-to-end solution with life sciences-focused capabilities for users’ planning and coordination with customers. It also provides users with full visibility of the activities and interactions of their commercial teams to deliver a seamless customer experience. In this article, we covered user reviews. Ready to get started with Veeva CRM? Contact their support team for more information.
What Veeva CRM Does Well
Users who gave Veeva CRM a positive review said that features such as search functions, mobile app, and document management tools allow them to easily organize their workflows. They also like how its functionalities are specifically designed to service the life sciences industry — allowing them to streamline their research and on-field data management needs.
“Veeva offers a range of useful solutions to pharma businesses. Veeva CRM is solid, configurable, and geared up for pharmaceutical sales activities. The iPad version of this app, called iRep, is convenient and easy to use.”
— Katya Butcher
What Veeva CRM Does Not Do Well
Users who gave Veeva CRM a negative review said that its interface looks outdated. They also reported about slow synchronization processes and steep learning curve. Some users also said that the app doesn’t keep a history of their data and activities.
A user who left a negative review of Veeva CRM on G2 Crowd complained about not being able to see past versions of their documents and activities in the system. He finds this inconvenient as he sometimes needs to compare and report revisions and updates, but the system doesn’t allow him to do so.
Veeva CRM Pricing
Veeva CRM doesn’t publish its pricing plans online. However, services from providers similar to it usually cost around $10 to $20 for apps with basic and straightforward functionalities, while the more extensive ones cost around $50 to $100+ per month.
Ready to get started with Veeva CRM? Contact their support team for more information.
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Veeva CRM Features
Check out the list below of some of Veeva CRM’s features:
SEE FEATURES
Veeva CRM FAQ
Is Veeva CRM cloud-based?
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What industry segments does Veeva CRM cater to?
SEE ANSWER
Popular Integrations
Here is a list of some of Veeva CRM’s popular integrations:
VIEW INTEGRATIONS
Veeva CRM Alternatives
Not sure if Veeva CRM is the right fit for you? Read our reviews of all top CRM software or check out one of these three Veeva CRM competitors.
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Katya Butcher
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Veeva offer a range of useful solutions to pharma businesses. Veeva CRM is solid, configurable, geared up for pharmaceutical sales activities. Great if you are familiar with SFDC. There is an iPad version app is called iRep, convenient and easy to use.
UI feels a little outdated, the system can be somewhat clunky or not particularly intuitive in terms of the user’s journey. However, Veeva are updating the UI this year!
The reporting functionalities are quite limiting
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.