Veeva CRM is a customer management tool designed for life sciences and pharmaceutical professionals. It provides an end-to-end solution with life sciences-focused capabilities for users’ planning and coordination with customers. In this article, we cover Veeva CRM reviews and pricing. Ready to get started? Watch a demo.
Veeva CRM Pricing
Veeva CRM doesn’t publish its pricing plans online. However, services from providers similar to it usually cost around $10 to $20 for apps with basic and straightforward functionalities; while the more extensive ones cost around $50 to $100+ per month. Interested users may contact the company’s sales team to obtain Veeva CRM pricing information.
Ready to get started with Veeva CRM? Watch a demo.
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Summary of Positive Veeva CRM Reviews
Users who gave Veeva CRM a positive review said that the software is flexible, intuitive, and convenient, which helps them organize their everyday workflow easier. Some like its call and product analysis functionality, as well as its reporting capabilities.
One user who gave Veeva CRM a positive review on Gartner mentioned that it is a very smooth tool for reporting and enhancing customer experience. He added that it provides good features to make their work easy.
Summary of Negative Veeva CRM Reviews
As of the date this article was written (May 21, 2019), there are only a few up-to-date negative Veeva CRM reviews online. Some users said that it sometimes lags and does not have regular software updates.
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Veeva CRM Features
Check out the list below of some of Veeva CRM’s features:
- Veeva CRM Approved Emails: Allows customer-facing teams to send pharmaceutical regulations-compliant emails that are free of risks.
- Veeva CRM Engage: Provides a complete view of the web content interaction by each visitor and customer, allowing users to capture real-time insights into customer behavior and preferences.
- Veeva CRM Events Management: Lets users plan and execute all event types across the enterprise, giving them seamless control and total visibility of all speakers, attendees, activities, and spend for better events with greater compliance.
- Veeva CRM MyInsights: Offers innovative visualization capability that enables users to get actionable insights for planning and decision.
- And more
Veeva CRM FAQs
Do users need to install a software to use Veeva CRM?
No. Veeva CRM is a cloud-based software that can be accessed using a web or mobile browser.
What specific industry segments does Veeva CRM caters?
Veeva CRM is specifically made for the following life sciences categories: pharmaceutical, biotechnology, consumer health, animal health, and medical diagnostics and devices.
Popular Integrations
Here is a list of some of Veeva CRM’s popular integrations:
- Salesforce
- Oracle Eloqua
- BOARD
- Guidebook
- Workato
- SAP Roambi
- Bedrock Data
Summary of Positive Veeva CRM Alternatives
Have you read these Veeva CRM reviews and are still not sure if it’s the right fit for you? Read our reviews of all top CRM software providers.
Katya Butcher
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Veeva offer a range of useful solutions to pharma businesses. Veeva CRM is solid, configurable, geared up for pharmaceutical sales activities. Great if you are familiar with SFDC. There is an iPad version app is called iRep, convenient and easy to use.
UI feels a little outdated, the system can be somewhat clunky or not particularly intuitive in terms of the user’s journey. However, Veeva are updating the UI this year!
The reporting functionalities are quite limiting
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.