VirtualPBX is a hosted VoIP service provider for all business sizes. It provides users with a free VirtualPBX WebPhone, plus advanced solutions like unlimited calling, auto attendant, email to fax, call recording, and more. Here, we compiled VirtualPBX reviews and pricing. Ready to get started? Get a free trial.
Summary of VirtualPBX User Reviews
What VirtualPBX Does Well
Users who gave VirtualPBX a positive review said that the software makes it easy for their entire team to communicate with each other. Some users also commended specific features such as teleconferencing and call rerouting.
What VirtualPBX Does Not Do Well
Users who gave VirtualPBX a negative review said that the software is not user-friendly enough for people who are not tech savvy.
Most Helpful Positive User Review
A user who left a positive review of VirtualPBX on G2 Crowd said that he loves the customization that the software offers. He said that being able to set holiday schedules and special conditions is very convenient and that the teleconferencing option is a valuable add-on.
Most Helpful Negative User Review
A user who left a negative review of VirtualPBX on G2 Crowd said that it’s not easy to learn how to use the software and that it could be confusing in the beginning. However, it should be noted that the user also talked about their good experience being walked through any issues by VirtualPBX’s customer service representatives.
VirtualPBX Pricing
VirtualPBX offers three paid plans: Basic (starts at $14.99/line/month), Pro (starts at $29.99/line/month), and Unlimited (starts at $37.99/line/month). The monthly subscription amount can decrease depending on the billing cycle and number of users. The main difference between the plans is the amount of toll-free minutes included.
($/Line/Month) | (with annual agreement) ($/Line/Month) | ($/Line/Year) | (US and Canada) | |
|---|---|---|---|---|
| Basic | (or $11.99/month | |||
| Pro | (or $23.99/month) | |||
| Unlimited | (or $30.99/month) |
*Annual plans are paid in full at the start of every billing cycle.
Top VoIP Providers 2019
| Nextiva | RingCentral | Vonage | |
|---|---|---|---|
 |  |  | |
| Best For | Small businesses that want the best balance of features, price, and customer service | Larger companies with flexible budgets that want advanced features and multiple lines | Consultants and sales teams that want online collaboration tools like video conferencing and online chat |
| Price | Starts at $34.95 (See more pricing details) | Starts at $39.99 (See more pricing details) | Starts at $19.99/month (See more pricing details) |
Quiz: Which VOIP Provider is Best for You?
VirtualPBX Features
Check out the list below of some of VirtualPBX’s features:
- Advanced Transfers
- Auto-Attendant
- Email to Fax
- Direct Inward Dialing (DID)
- Call Blasting
- Audio Conferencing
- Custom Greetings
- Music/Info On Hold
- Voicemail Boxes
Helpful VoIP Software Resources
Small Business VoIP Service: Who Is The Best? — Choosing a telephone provider affects your day-to-day operations and ongoing costs, but we’ve done most of the research for you to help you navigate through the range of providers and make an informed decision. Read this article for a comparison of the six best options for VoIP software.
Things to Consider When Setting up VoIP Phone Service — Check out this article where we looked into how you can choose which VoIP option can help you provide better service to your valuable customers and expand the ability of your employees to respond to phone calls outside of the office.
VoIP Speed Test — How Many Phones Can Your Bandwidth Support? — When using a VoIP phone service, the quality of your calls and how many lines you can support will largely depend on the bandwidth of your internet connection. Use our VoIP speed test to measure your bandwidth and learn what it means for your business’ ability to effectively support a VoIP phone service.
VirtualPBX FAQ
Does VirtualPBX offer a free trial?
Yes. Interested users can try any of the plans for up to 2 weeks or until 300 minutes are used, whichever comes first.
Do I have to pay extra if I want a softphone + CRM integration?
Yes. While this option is not available for Basic plan users, Pro and Unlimited plan holders can get it at $29.99/user/month.
VirtualPBX Overview Video
The video explains how a cloud-based system that routes calls over the Internet can be beneficial to a business.
Popular Integrations
When choosing a VoIP software, it’s important that the system integrates with other applications your business is currently using. Here is a list of some of VirtualPBX’s popular integrations:
Top VirtualPBX Alternatives
Not sure if VirtualPBX is the right fit for you? Read our reviews of all top VoIP software.
Disclaimer: The following information was provided by VirtualPBX and does not necessarily reflect the views of FitSmallBusiness.com.
What is VirtualPBX?
VirtualPBX is a hosted VoIP service provider for small, medium, and enterprise companies.
VirtualPBX News & Activity
- 2019 INTERNET TELEPHONY Product of the Year – TMC and Internet Telephony
- 2018 VirtualPBX Web Phone Wins WebRTC Product of the Year – TMC WebRTC World
- 2018 Unified Communications Solution of the Year Award – Mobile Breakthrough Awards
- 2018 Top Ten VoIP Solution Provider – Enterprise Networking Mag
- 2018 4G LTE Mobile Wins Product of the Year Award – TMC & Unified Communications
- 2018 Dash Wins Internet Telephony Product of the Year Award – TMC and Internet Telephony
- 2017 50 Innovative Companies to Watch – The Silicon Review
- 2017 10 Fastest Growing Unified Communication Providers – Insights Success
- 2017 Top 25 Contact Center Technology Solution Providers – CIO Applications
- 2016 20 Most Promising Telecom Providers – CIO Review
- 2016 10 Fastest Growing Telecommunications Companies – Silicon Review
VirtualPBX Customer Service
Our US-based technical support is available 24/7 to answer your questions via telephone, email, and live chat. Our A+ BBB rating leads the telephony industry in customer service quality and reliability.
