Vision Critical (formerly Pressly) is a cloud-based consumer intelligence platform that helps companies gather customer insights so that they can make better business decisions. Through its Sparq Customer Intelligence app and Relationship Memory feature, users are able to build extensive consumer profiles and launch effective marketing campaigns. In this article, we cover user reviews. Ready to get started with Vision Critical? Watch their demo.
What Vision Critical Does Well
Users who gave Vision Critical a positive review said that it is very useful for gauging people’s perceptions and opinions on different products and services. Others like that its easy-to-use report writing and fast insights collection capabilities enable them to make important decisions faster.
One user who gave Vision Critical a positive review on G2 Crowd said that it provides efficient data gathering tools, which help her team measure the effectiveness of their ongoing marketing campaigns. She especially likes the Relationship Memory feature because it allows her to collect additional data and assess results across different customer segments.
What Vision Critical Does Not Do Well
Users who gave Vision Critical a negative review said that the software has too many bugs and that these issues often take a long time to get addressed. Others commented that its survey programming technology is not as advanced as its competitors and that the app should be priced cheaper.
One user who gave Vision Critical a negative review on TrustRadius commented that its functions are not up to par with other survey software and consumer intelligence providers. She added that it lacks logic functionality and question types.
Vision Critical Pricing
Vision Critical pricing is not readily available on their website, but apps similar to have prices that range from $99 to $500 per month, depending on the features included. You may contact their sales team to obtain a customized pricing package.
Ready to get started with Vision Critical? Watch their demo.
Top Survey Software Pick from Fit Small Business
6 Best Customer Feedback Software for 2018 — Read our guide where we examined customer feedback software and then identified the top six in terms of price, ease of use, communication capabilities, survey features, integrations, and reporting and analytics.
Vision Critical Features
Check out the list below of some of Vision Critical’s features:
- Relationship Memory
- Customer Relationship Intelligence Science (CRIS)
- Stakeholder Hubs
- Multilingual and Global Support
- Flexible Services and Support Package
- Enterprise-Grade Security
Vision Critical FAQ
What is Sparq and how is it used?
What is Relationship Memory?
Here is a list of some of Vision Critical’s popular integrations: