VoiceBase is an AI-powered call insights software that provides access to spoken information and helps businesses make better decisions. It offers solutions such as audio and video transcriptions, speech analytics, knowledge extraction, and predictive analytics. In this article, we cover VoiceBase reviews and pricing. Ready to get started? Request a demo.
VoiceBase pricing depends on the service availed of. For transcription services, pricing ranges from $1 to $3 per minute depending on the desired accuracy percentage, turnaround time, and the number of reviews required. Interested users may contact VoiceBase’s sales team for a detailed quote based on their specific business requirements.
Ready to get started with VoiceBase? Request a demo.
Top VoiceBase Alternative 2019
Summary of VoiceBase Reviews
As of the date that this article was written (August 27, 2019), there are no up-to-date reviews of VoiceBase online. If you are a past or current VoiceBase customer, leave a review to help other business owners who are deciding whether or not to use the software.
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Check out the list below of some of VoiceBase’s features:
- Stereo speaker ID
- Custom vocabulary
- Flag keywords in calls
- Keyword extraction
- Topic generation
- Sentiment analysis
- Root cause analysis
- And more
What is the turnaround time for machine transcription services?
VoiceBase uses parallel processing and splits audio files into one-minute chunks. For a five-minute video, turnaround time is usually within 90 seconds. It provides a 99% guarantee for 10-minute, two-hour, and 24-hour turnaround periods.
Can I choose to delete my files after transcription?
Users have the option to delete the files after transcription. Once the files are deleted, all copies and all derivative materials are also irretrievably deleted, including transcripts of the file.
Here is a list of some of VoiceBase’s popular integrations: