VoiceLink is RVN Technology Solutions’ Voice-over-Internet-Protocol (VoIP) service designed to connect softphones and other hardware to a private branch exchange (PBX) system. It provides tools for call recording, reports, support ticketing, and more. In this article, we cover VoiceLink reviews and pricing. Ready to get started? Visit its website.
VoiceLink pricing details aren’t readily available on its website. Prices for similar programs usually cost around $20 to $100 per month for basic services, while more extensive ones cost around $150 to $300+ per month. Factors that affect pricing include product set-up, billing capabilities, and the number of users.
VoiceLink also offers hardware for telephony, networking, and security. Interested users may contact its sales team for more information.
Ready to get started with VoiceLink? Visit its website.
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Summary of VoiceLink Reviews
As of the date this article was written (Oct. 21, 2019), there are no VoiceLink reviews online. If you are a past or current VoiceLink customer, leave a review to help other business owners who are deciding whether or not to use the software.
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Check out the list below of some of VoiceLink’s features:
- IP-PBX calling
- Custom reports
- Call recording
- Call center functionalities
- Hardware management
- Customer relationship management
- Support ticketing
- GPS tracking
- And more
What hardware is needed for VoiceLink’s call center solution?
VoiceLink provides users with a call center solution that requires an IP phone or personal computer/laptop and softphone. It also utilizes various network access points to transmit data to iOS and Android smartphones.
Why is an IP-PBX system important?
IP-PBX systems allow users to perform communications processes with their customers on external phone lines. It also enables them to conduct audio and video calls, as well as instant messaging tasks in a single platform.