VoiceLog is a contact center solution that helps companies capture interactions with customers, increase customer satisfaction, and reduce customer churn. It provides services such as live operator third-party verification (TPV), automated scripted TPV, and call recording services. In this article, we cover VoiceLog reviews and pricing. Ready to get started? Visit its website.
VoiceLog pricing is not readily available on its website. Pricing for similar services ranges from $0 to $30 per user per month for basic calling services, while those with more advanced features such as call monitoring and call recording can range from $39.99 to $69.99 per user per month.
Interested users may contact VoiceLog’s sales team for a customized quote based on their specific business requirements.
Ready to get started with VoiceLog? Visit its website.
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Summary of VoiceLog Reviews
As of the date this article was written (Aug. 28, 2019), there are no up-to-date VoiceLog reviews. If you are a past or current VoiceLog customer, leave a review to help other business owners who are deciding whether or not to use the software.
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Check out the list below of some of VoiceLog’s features:
- Call recording
- Email notifications
- Statistics reports
- Phone and web retrieval
- Immediate access to call records
- Redundant call centers
- And more
What are the uses of VoiceLog’s call recording function?
VoiceLog’s call recording services can help businesses in authenticating and verifying each order. It may also be used to analyze and pinpoint ways to enhance the quality of agents’ customer interactions, train in-hour agents, and store important phone interaction information.
How does the automated scripted TPV work?
VoiceLog’s automated scripted TPV uses professionally-recorded statements and questions which are played to the customer. It also captures the confirmation responses of the customer. It uses advanced speech recognition technology to pick up the “yes” or “no” responses of customers.