Volusion is an ecommerce platform that lets users run all the backend requirements of an online store in a single platform. Features range from product displays to shopping checkout. We compiled reviews from around the web and determined that Volusion has generally mixed ratings. We also compared the most common pricing options for small business owners.
Volusion Customer Reviews
Summary of Volusion Customer Reviews
What Volusion does well:
Users who recommend Volusion said that they like the platform’s intuitive interface which is particularly helpful for new ecommerce entrepreneurs. A lot of users also find it’s customer support very reliable.
What Volusion does not do well:
Users who left negative reviews of Volusion said that integration with other sites such as eBay can be improved. Some users also said that the features are less robust than its competitors.
Most Helpful Positive Review
A user who left a positive review on the review site G2 Crowd said that they have saved a lot of time with the Volusion platform because everything they need to run an ecommerce website is offered under one roof. He shared that before, they had to manage several vendors to create the basic infrastructure of running an ecommerce site, which might not have been very cost-effective in the long run. Now, they are in control of their own SEO structure, have streamlined the ordering processes, and have a knowledgeable tech support team that is always just a phone call away.
Most Helpful Negative Review
A user who left a negative review on Merchant Maverick said that Volusion seems to rack up big charges in bandwidth overuse fees and advises other users to choose a plan that matches their bandwidth needs. She also said that Volusion seems to have a “dated” and “old school” interface and lacks some of the bells and whistles that many other shopping carts (like Magento) have introduced in the past few years.
Volusion Reviews From Users Around the Web
Here are a few other resources for finding helpful Volusion reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: September 26, 2017|
Volusion has four subscription options, ranging from $15 to $135 per month. The main differences between the plans are the number of products, bandwidth allowance, and customer support priority.
|Number of Products|
All four plans include free themes and drag-and-drop tools to set up an online store. The platform enables users to do inventory management and process orders through secure payment options including PayPal and various online payments and credit card processing services.
The two most expensive plans, Pro and Premium, include additional features such as API access, batch order processing, “deal of the day,” and customer loyalty plans.
Volusion offers new users a 14-day free trial with no commitments and no credit card information needed.