Voxbone is a provider of geographical and toll-free telephone numbers that specializes in inbound communications. They offer on-demand virtual numbers and SMS services in over 9,000 area codes across 60+ countries. We compiled user reviews from around the web and determined that Voxbone has mostly positive ratings. We also compared the most popular pricing options available.
Summary of Voxbone User Reviews
What Voxbone does well:
Users who gave Voxbone positive feedback liked the company’s web portal and customer service team. Many customers also said that the pricing is reasonable and that the overall infrastructure is stable and reliable.
What Voxbone does not do well:
Customers who gave Voxbone critical feedback reported that numbers don’t always work in some countries. Some users also wished that the service could be expanded to more countries.
Most Helpful Positive User Review
A customer who gave Voxbone a 5-star rating on G2 Crowd said that the quality of service is really good, particularly the coverage for international numbers. He said that he can quickly purchase global phone numbers (DIDs) through the company’s self-service portal and configure them in minutes. He also mentioned that customer support is always prompt.
Most Helpful Negative User Review
A user who gave Voxbone a critical review on G2 Crowd said that numbers don’t always work especially in Europe, Asia, and South America.
Voxbone offers three types of packages: Starter (starts at $500/month), Growth (starts at $2500/month), and Scale Up (starts at $5000/month). You need to get in touch with support to get detailed pricing based on your business requirements. All plans include unlimited usage of local landline numbers. There are no per-minute fees for inbound calls.
Outbound calls and other add-on services such as SMS, emergency calling, and number porting, are an additional charged. The company offers discounts if you spend more on numbers and concurrent call capacity. Learn more here.
- Over 9,000 area codes across 60+ countries
- SIP trunks
- Automated ordering
- Outbound, Emergency, Toll-free Calling
- Shared call capacity
- Bring your old numbers with you
Useful Voxbone Resources
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Voxbone Video Overview
This video shows how Voxbone works.