Voxbone is a carrier-grade CaaS (Communications as a Service) platform and API that provides global cloud voice calls and messaging. It offers on-demand virtual numbers and SMS services in more than 9,000 area codes throughout over 60 countries. In this article, we cover Voxbone reviews. Ready to get started? Visit its website.
Voxbone pricing is not readily available on its website. However, similar providers usually cost around $20-$100 per month (for basic packages) to $500-$1,000+ per month (for more advanced solutions). You need to get in touch with support to get detailed pricing based on your business requirements. All plans include unlimited usage of local landline numbers.
Want the best balance of features and price? Check out Nextiva.
Ready to get started with Voxbone? Visit its website.
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Summary of Positive Voxbone Reviews
Users who gave positive Voxbone reviews said that the program is intuitive and easy to use. Many also liked that it can be integrated with multiple platforms. Others commended its stable network, as well as its professional customer support team.
“VoxBone is a service that is easy to use in my company. It took approximately a week to fully implement it and we managed to obtain excellent results in our calls. VoxBone is a convenient, secure platform and calls will always be confidential.”
Summary of Negative Voxbone Reviews
As of the date this article was written (Oct. 15, 2019), there are not a lot of recent negative Voxbone reviews online. However, some users wished for more countries to be covered and lower call charges. Others said that number availability and number migration capabilities can be improved.
“Incoming charges on toll-free are a bit higher compared to the other suppliers.”
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Check out the list below of some of Voxbone’s features:
- Shared call capacity
- Outbound calling
- SIP trunks
- SMS alerts
- DID numbers
- Speech analytics
- And more
Can Voxbone transcribe calls?
Yes, it can. Voxbone’s speech analytics feature allows users to enable automatic transcription for all calls.
Can I use old numbers with Voxbone?
Yes. Voxbone allows users to port old numbers in more than 40 countries.
Do I need to buy channels or call capacity?
Not with pay-as-you-go pricing. It’s completely usage-based. You pay your monthly number rental plus a per-minute fee for the calls you make or receive.