Vtiger is a cloud-based and fully-featured CRM. It enables users to perform various sales, marketing, and customer management tasks such as lead capturing, pipeline building, contact management, and sales performance analysis. We compiled Vtiger reviews from around the web and found that it has mainly positive ratings. We also shared its available pricing option.
Summary of Vtiger User Reviews
What Vtiger does well:
Users who recommended Vtiger said that it is intuitive and user-friendly. They also said that the interface is simple but still gets the work done. Great integration with third party apps was also cited.
What Vtiger does not do well:
Users who gave Vtiger negative reviews said that there are occasional glitches when using the program. Some users also experience downtimes after system upgrades. It is notable, however, that negative reviews were rare and users really like the product in general.
Most Helpful Positive User Review:
A user who left a positive review of Vtiger on G2 Crowd said that its cloud-hosted nature makes it very flexible and easy to access through any browser. He said that the program allows him to easily manage leads, opportunities, contacts, organizations, and improves the way he communicates with his prospects. He also added that third party integrations work great.
Most Helpful Negative User Review:
A user who left a negative review of Vtiger on G2 Crowd said that she encounters occasional trouble when exporting data from the platform, but highlighted that this is usually fixable. She also cited having problems receiving mobile notifications from time to time.
Vtiger Pricing
Vtiger has only one subscription option priced at $36 per month when billed month-to-month and $30 per month, when billed annually.
Vtiger Features
Check out the list below of some of Vtiger’s features.
- Contact Management: lets users organize a directory of all their business contacts including their profile and contact information.
- Lead and Pipeline Management: enables users to keep track of the various stages of their interaction and level of transaction with their potential clients and customers.
- Sales Reporting and Forecasting: lets users analyze and predict sales growth within an identified timeframe based on their average business performance.
- Marketing Automation: allows users to perform and automate repetitive tasks related to marketing such as sending email newsletters and managing social media.
- Mobile Access: allows users to manage their CRM functions on the go using their smartphones.
- Third Party Integrations: lets users seamlessly integrate other apps they use such as marketing automation, ecommerce, file management, social media, among others.
Useful Vtiger Resources
Best Small Business CRM Software — Read our buyer’s guide for a comparison of the top three CRM for small businesses. We compare Insightly vs. Zoho vs. Salesforce to give you an idea of which CRM will work best for your business needs.
Best Free CRM Software — Want to use a CRM, but not willing to invest any resources? Read our guide on the best free CRM for businesses, plus analysis on what features you’ll get with each.
Best Mobile CRM App for 2017: ProsperWorks vs. PipeDrive vs. Other Top Options — Mobile CRM apps allow sales teams to manage customer relationships on the go. In this article, we looked at the most popular options, the rising stars, and the selected six that suit the range of small business needs.
Vtiger Overview Video
This video provides an overview on how Vtiger can help users improve their relationships with their customers using its different functionalities.
Popular Integrations
When choosing a CRM, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Vtiger’s popular integrations.
Top Vtiger Alternatives
Not sure if Vtiger is the right fit for you? Read our CRM comparison guide or check out one of these three Vtiger competitors.
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Rush E. Simonson
Reliable service and constant feature updates. Great tutorials.
speak English
How awesome they are and not waited to switch
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Salvador Arauzo
Comprehensive functions covering more required features in a CRM
Everything inside an interface easy to leran and work with
Working with images
There are two vtiger options, the first one (community) is a free download open source application. T he secong one the better is an online version, on the cloud.
With the cloud version you can forget about installations, upgrade, backups,… it is really easy!!?
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Jose A Garcia
Easy to use environment
GUI
Easy integration with 3rd party apps for email, calendar, contacts, telephones
Always improving products on the cloud version
Collaboration with ease
workflows across the whole sales process, including post sales. Leads, Contacts, Organizations, Customer Assets, Projects, Support, Help Desk etc.
sometimes it freezes
after every update there could be a hiccup, something to fix, something got broke.
sometimes sync settings and integrations got lost
invasive notifications
annoying sounds on notifications. I called them zombie notifications.
change of buttons placement tend to confuse after you get used to it after GUI updates.
Feel free to automate your sales process with this great platform, you cand send triggered and targeted emails. set campaigns, receive and develop leads, automate the sales process, quoting and then the rest of the post sales process, including the assets management of every customer and the renewals of it if you sell subscription based products. I did not know that I could automate all sales planing, from leads development, sales process, post sales, support, help desk for internal and external customer, projects, case studies, and renewals. collaboration across the teams from support, finance, quoting, purchases and approvals.
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Christopher Boutros
It has done a good job of making a complex system user-friendly. I joined a company that had a very basic version and didn’t do much with the system and after some work, there were some elaborate workflows created that made the whole company run significantly smoother.
There is room for improvement in the design and user interface. Compared to Quickbase, this system (or at least the version we used) looked old fashioned. They may have a more sleek look that we just didn’t utilize, but if they did, i was just unaware of it at the time.
Among employees that I worked with, the general issue with the system was that it wasn’t setup to do what they wanted or they didn’t like the process flow that we used. This isn’t a reflection on the system or the company, just the team that built the workflows.
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Thomas Olesen
It has done a good job of making a complex system user-friendly. I first came across Vtiger when I was tearing my hair out with one its competitors and I discovered that it was based on the competing product. It was a revelation when I started to use it as it was very intuitive and easy to use.
Compared with some dedicated systems it is not as slick. For instance, although it can do pretty much what MailChimp does at a more competitive price if you are into big volumes, it is not as easy to use. It very much depends on what aspects of the system you wish to use.
I have not come across anything negative about the company. They are based in India and provide very good support.
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