WebFleet is a cloud-based fleet management solution by TomTom Telematics. It features accident tracking, GPS tracking, dispatch and driver management, fuel management, maintenance scheduling and tracking, routing, work order management, and more. We compiled user reviews from around the web and determined that WebFleet has a mix of positive and negative ratings. We also cover the pricing options for small business owners.
WebFleet Customer Reviews
Ease of Use: Good
Customer Service: Fair
Summary of User Reviews
What WebFleet does well:
Users who recommend WebFleet like its integration features. Customers also said that the system is easy to use.
What WebFleet does not do well:
Users who gave WebFleet negative feedback said that their customer service experience has not been good.
Most Helpful Positive User Review
A user who gave WebFleet a positive review on Capterra said that the system performs well and does what it’s supposed to do. He also mentioned that the platform integrates well with their company’s dispatching software.
Most Helpful Negative User Review
A user who gave WebFleet a negative review said that the company has a poor support system. He claimed that the customer representatives are slow to respond, often taking several days.
The company doesn’t publish their rates on their website, but based on information from third party sites, prices range from $20/month to $40/month per vehicle. You have to contact their sales team to request detailed pricing information.
Primary features include real time vehicle tracking on maps, centralized dashboard with 18 KPIs, accident tracking, dispatch management, driver management, fuel management, maintenance management, mileage tracking, route optimization, and work order management.