WebPunch is an online reputation management and customer loyalty program software that helps users build their brand through customer reviews. Its features include solutions for customer feedback, online reviews, online monitoring, review responses, and business listings. In this article, we cover WebPunch reviews and pricing. Ready to get started? Request a demo.
WebPunch pricing is not readily available on its website. However, services from providers similar to WebPunch usually cost around $15 to $50/month for apps with basic functionalities; while more extensive ones can cost over $150 to 700/month. Interested users may contact the WebPunch sales team for more details on its pricing.
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Summary of Positive WebPunch Reviews
Users who gave WebPunch a positive review said that the software is intuitive and is well-designed. Others like that the reports it provides are easy to read and understand. They added that it is capable of checking NPS scores. Great customer service is also constantly cited.
One user who gave WebPunch a positive review on GetApp said that the software gave them a more modern and easier way to track customer feedback compared to their previous manual method of using pen and paper. He mentioned that it allows them to collect feedback by location, engage with their customers, and learn how their business is performing. He added that its platform is very detailed and responsive.
Summary of Negative WebPunch Reviews
As of the date this article was written (March 8, 2019), there are very few negative WebPunch reviews online. However, some users mentioned that it does not work on mobile devices. Others wished for a printing capability and the ability to type a specific location rather than scrolling through the full list.
Top Customer Loyalty Program Pick from Fit Small Business
Best Reputation Management Software: ReviewTrackers vs. GetFiveStars vs. Grade.us: Reputation management software allows you to manage all of your online reviews in one place so you can make sure you are promoting a positive online image. In this guide, we researched dozens of the most popular options and will review our top three picks: ReviewTrackers, GetFiveStars, and Grade.us. These companies cover the range for small businesses in terms of price and services offered. Read on for our comparison of these three options, as well as our recommendations.
Check out the list below of some of WebPunch’s features:
- Customer feedback
- Online reviews
- Online monitoring
- Responding to reviews
- Business listings
- And more
How does WebPunch’s online monitoring tool work?
Its online reputation tool evaluates numerous review websites and alerts the user when a review is received, whether it is positive or negative.
Which review websites does WebPunch monitor?
WebPunch monitors customer feedbacks posted on review websites such as Google, Yelp, Facebook, Glassdoor, Citysearch, and more.
Here is a list of some of Webpunch’s popular integrations:
Have you read these WebPunch reviews and are still not sure if it’s the right fit for you? Read our reviews of all top customer loyalty program software providers or check out one of these three WebPunch competitors.