Webroot is a cloud-based cybersecurity and endpoint protection solution for businesses and individuals. Its features include DNS protection, network anomaly detection, IP reputation, anti-phishing, malware detection, and more. In this article, we cover user reviews and pricing. Ready to try Webroot? Get a free trial.
What Webroot Does Well
Users who gave Webroot a positive review said that it effectively protects their networks by suggesting methods to improve online security. Excellent customer support was also cited consistently.
“Catches and cleans up all viruses and all attack style malware. Deletes and notifies well, and shows alerts in the console if the device needs rebooting. Integrates with Autotask and auto installs in the background. Is constantly up-to-date and needs no maintenance. Any false positives are quickly resolved with support.”
— Daniel Duke
What Webroot Does Not Do Well
Users who gave Webroot a negative review reported that it often slowed down other web applications. Some of them also mentioned that the console’s design was a bit outdated.
“The console seems a little outdated but that’s not a huge worry. We had an issue where some email graphics in Outlook weren’t being loaded due to a Windows 10 Update/Webroot problem and it took a few weeks for the endpoint update to be officially released to fix the problem.”
— Mark D’Angelo
Webroot Pricing
Webroot offers two main products: Home & Home Office (ranges from $39.99 to $79.99/year) and Business & Partners (starts at $150/year for 5 endpoints). The main difference between the plans is access to premium features such as the elimination of online activity trace, online storage, protection of account logins and passwords, and more.
| Plans | ($/Year) | |
|---|---|---|
| Home & Home Office | ||
| AntiVirus | ||
| Internet Security Plus | ||
| Internet Security Complete | ||
| Business & Partners | ||
| Endpoint Protection | ||
*All plans are paid in full at the start of the billing cycle.
Ready to try Webroot? Get a free trial.
Webroot Features
Check out the list below of some of Webroot’s features:
See Features
Webroot FAQ
Can Webroot help prevent network infections?
See Answer
How does Webroot help users easily manage their endpoints?
See Answer
Popular Integrations
Here is a list of some of Webroot’s popular integrations:
View Integrations
Webroot Alternatives
Not sure if Webroot is the right fit for you? Read our reviews of all top internet security software or check out one of these three Webroot competitors.
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Justin Graves
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Light client application that scans quickly and efficiently. The console is easy to navigate.
It’s easy to deploy and maintain and rarely, if ever breaks.
Support has been mediocre in my experience as well as communication with the sales staff.
Nothing. I knew all that I needed to know.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Patrick Richards
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
The product is easy to deploy and maintain. When we have had trouble, the support has been fast.
It seems the product is interfering with the normal operation of our Windows 10 PCs, causing PCs to slow down and lockup daily.
I wish I had known ore about how their product differs from the competition. We had used an old, but reliable package for many years. As time goes on, we are finding more difficulty using Webroot, even though it was easy to deploy.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Daniel Duke
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Catches and cleans up all viruses and all attack style malware. Deletes and notifies well, shows alerts in console if device needs rebooting. Integrates with Autotask and auto installs in the background. Is constantly up to date and needs not maintenance. Any false positives are quickly resolved with support.
Pricing is a little higher perhaps than it should be for the number of licenses we’re buying, and their integrations with other tools aren’t perfect (ie, when a device is deleted from integrated software, the webroot license is not removed).
I wish they were a little more apt at attacking browser based malware, as I still have to download Malwarebytes from time to time to clean up things in the browser.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Mark D'Angelo
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Great support and software. Great email communication of planned maintenance, security awareness, and new updates to the console. They seem to be ahead of the curve with their product. I really like the central administration, the easy installation process, and the lightweight endpoint protection client.
The console seems a little outdated but that’s not a huge worry. We had an issue where some email graphics in Outlook weren’t being loaded due to a Windows 10 Update/Webroot problem and it took a few weeks for the endpoint update to be officially released to fix the problem. Support was great in helping with this, though. Overall, I haven’t found much to be dissatisfied with.
Nothing.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Paul Smith
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Support is very good. They are responsive and fast to resolve issues. They work hard to find patient one if you have any outbreaks.
The EPP product is very lightweight and efficient. It is fairly easy to deploy. There is a decent array of configurable aspects. The product works without a lot of tweaking or management which is really nice.
I wish the EPP agent was better able to deal with more secure evnvironments and proxies. We don’t allow access to the internet though our firewalls without a proxy. We do have some exclusions, but the list of them for WebRoot is too much. Our firewalls don’t support wildcard URL’s for access lists. So I really wish WebRoot would provide a range of fixed IP’s the agents could connect to so we could put those in the firewalls. All the WebRoot IP”s are at Amazon Web Service, so they change randomly.
You can configure the agent to use proxies, but the ability seems to be unpredictable and sometimes not stable. So you will get the occasional agent that cannot check in to the portal in the cloud for some reason.
Also, trying to get an installed agent uninstalled is really difficult if the agent can’t connect to the portal and get the command from there.
The problems with the proxy being unstable. Seemed to work fine in our PoC and in testing.
Also the problem with the uninstall.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.