Webroot is a cloud-based cybersecurity and threat intelligence services platform. It offers solutions for virus protection, endpoint protection, mobile protection, and more. We compiled Webroot reviews from around the web and found that the company has mostly positive ratings. We also compared the most popular pricing options for small business owners.
Webroot Customer Reviews
Ease of Use: Average
Customer Service: Good
Summary of Webroot Reviews
What Webroot does well:
Users who gave Webroot a positive review like that it doesn’t interfere with the other applications on their devices. They also like how easy it is to keep track of their devices through the centralized dashboard.
What Webroot does not do well:
There weren’t a lot of negative Webroot reviews, but some business users felt that it has a very steep learning curve before it becomes seamless to use. They believe it’s because of how robust the system is.
Most Helpful Positive User Review
A positive reviewer from the site Consumer Affairs said that whether you need a lightweight app, a centralized dashboard, or even executive reports, Webroot provides the tools and the know-how to get the job done without wasting time.
Most Helpful Negative User Review
A reviewer from G2 Crowd said that the Webroot portal is a bit confusing and difficult to learn. He mentioned that though that once he became familiar with the portal, it isn’t horrible. He still thinks though that it needs some work. He also said that they need to improve the mobile app.
Other Webroot Reviews From Users Around the Web
Here are a few other resources for finding helpful Webroot reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: Dec 11, 2017|
Webroot offers two subscription options: Home & Home Office and Business & Partners. Home & Home Office packages range from $39.99 to $79.99 per year depending on the number of devices. The Business & Partners plan starts at $150 per year ($30 per endpoint per year, minimum of 5). The two subscription options differ in how advanced the features are.
(Home & Home Office)
|Internet Security Plus (Home & Home Office)|
|Internet Security Complete|
(Home & Home Office)
(+ 25GB online storage)
(Business & Partners)
Business Endpoint Protection can either be bought online with the price specified above or purchased through a partner with a custom price. There are also tailored packages for managed service providers.
All Home & Home Office packages include advanced threat protection, always-on security, real-time anti-phishing, firewall monitor, and uninterrupted scans.
Business security services and solutions include:
- DNS protection
- Network anomaly detection
- Web classification and reputation
- IP reputation
- Real-time anti-phishing
- IoT gateway
- Streaming malware detection
- File reputation
- Mobile app reputation
- Mobile security SDK
- SecureWeb browser SDK
Customer support can be reached directly via tickets, email, or phone.