Webroot User Reviews, Pricing & Popular Alternatives

Item: Webroot
Rating: 4.5

By Alyzza Acabal on January 22, 2019 | Internet Security Software, Reviews

Average Rating 4.5 4.5 from 11 ratings

Webroot is a cloud-based internet security and endpoint protection solution for businesses and individuals. Its features include DNS protection, network anomaly detection, IP reputation, anti-phishing, malware detection, and more. In this article, we cover user reviews and pricing. Ready to try Webroot? Get a free trial.

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What Webroot Does Well

Users who gave Webroot a positive review said that it effectively protects their networks by suggesting methods to improve online security. Excellent customer support was also cited consistently.

“Catches and cleans up all viruses and all attack style malware. Deletes and notifies well, and shows alerts in the console if the device needs rebooting. Integrates with Autotask and auto installs in the background. Is constantly up-to-date and needs no maintenance. Any false positives are quickly resolved with support.”
— Daniel Duke

What Webroot Does Not Do Well

Users who gave Webroot a negative review reported that it often slowed down other web applications. Some of them also mentioned that the console’s design was a bit outdated.

“The console seems a little outdated but that’s not a huge worry. We had an issue where some email graphics in Outlook weren’t being loaded due to a Windows 10 Update/Webroot problem and it took a few weeks for the endpoint update to be officially released to fix the problem.”
— Mark D’Angelo

Webroot Pricing

Webroot offers two main products: Home & Home Office (ranges from $39.99 to $79.99/year) and Business & Partners (starts at $150/year for 5 endpoints). The main difference between the plans is access to premium features such as the elimination of online activity trace, online storage, protection of account logins and passwords, and more.

Plans	Annual Pricing* ($/Year)	Number of Devices
Home & Home Office
AntiVirus	$39.99	1
Internet Security Plus	$59.99	Up to 3
Internet Security Complete	$79.99	Up to 5
Business & Partners
Endpoint Protection	Starts at $150	Minimum of 5 Endpoints

*All plans are paid in full at the start of the billing cycle.

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Top Internet Security Software 2019

	Malwarebytes	CloudFlare	Spiceworks
	4.6	4.9	4.8
Best for	Users who want lightweight and easy-to-use security software	Users who want a security software that monitors web traffic	Organizations that want IT software with a solid ticketing system
Pricing	Starts at $0/month	Starts at $0/month	Starts at $0/month
	Read Reviews	Read Reviews	Read Reviews

Webroot Features

Check out the list below of some of Webroot’s features:
See Features

DNS Protection
Network Anomaly Detection
IP Reputation
Web Classification and Reputation
Anti-Phishing
IoT Gateway
Malware Detection
File Reputation
Mobile App Reputation
Mobile Security SDK

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Webroot FAQ

Can Webroot help prevent network infections?
See Answer

Yes. Webroot can stop web-borne malware at the domain layer. Hence, it never reaches the users’ networks.
Hide Answer

How does Webroot help users easily manage their endpoints?
See Answer

Webroot enables users to centralize website control through a management portal called an Admin Console. It allows them to update, search, issue commands, and check scan results in one location.
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Popular Integrations

Here is a list of some of Webroot’s popular integrations:
View Integrations

Atera
Autotask
BrightGauge
ConnectWise
Continuum
Kaseya
Ninja RMM
Pulseway

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Webroot Alternatives

Not sure if Webroot is the right fit for you? Read our reviews of all top internet security software .

View Top Competitors

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Reviews (11)
Disclaimer: Reviews on FitSmallBusiness.com are the product of independent research by our writers, researchers, and editorial team. User reviews and comments are contributions from independent users not affiliated with FitSmallBusiness.com's editorial team. Banks, issuers, credit card companies, and other product & service providers are not responsible for any content posted on FitSmallBusiness.com. As such, they do not endorse or guarantee any posted comments or reviews. Post Your Review

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Patricia (Pat) Conte
3 Reviews
0 Points
0 Screenshots
0 Answers
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
July 10, 2019 at 7:15 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does Webroot do well?
Above and beyond the best security software to protect your computer and other products.
What does Webroot not do well?
Only one item. Errors are still listed after being cleared. It is just that I would rather not see them enumerated.
What do you wish you had known about Webroot before using?
Nothing. I am very happy with this product!
Have you used a competitor to Webroot? If so, how does it compare?
I’ve used Norton AntiVirus. I think that the ease of use overall with Webroot is excellent as compared with Norton.
Review SourceOrganic
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George Bounacos
24 Reviews
237 Points
23 Screenshots
0 Answers

Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
March 14, 2019 at 9:31 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
Keeps devices safe with background virus and malware checks. The per device cost is dirt cheap. I just renewed again with a discount and got 5 devices protected for about $60. And the management of all 5 devices is cloud-based so I don’t have to run around and update each installation. I have this running on two PCs, two phones, and a tablet.
What does the company not do well?
It’s device driven–no network security here, nor email or macro protections.
What do you wish you had known about the company before using?
I saw some industry head-to-head tests that had Webroot beating out the usuals like AVG and Norton. Since then I’ve learned that there are products with a higher price point that do more. I’ve been a paid subscribe of both Norton & AVG and found them to be cumbersome to use, but I may look at some of the newcomers next year.
Review SourceOrganic
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Justin Graves
1 Review
10 Points
0 Screenshots
0 Answers
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
April 16, 2018 at 1:37 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
Light client application that scans quickly and efficiently. The console is easy to navigate.
It’s easy to deploy and maintain and rarely, if ever breaks.
What does the company not do well?
Support has been mediocre in my experience as well as communication with the sales staff.
What about the company do you wish you had known before purchasing?
Nothing. I knew all that I needed to know.
Review SourceOrganic
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Patrick Richards
1 Review
10 Points
1 Screenshot
0 Answers
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
April 14, 2018 at 2:13 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
The product is easy to deploy and maintain. When we have had trouble, the support has been fast.
What does the company not do well?
It seems the product is interfering with the normal operation of our Windows 10 PCs, causing PCs to slow down and lockup daily.
What about the company do you wish you had known before purchasing?
I wish I had known ore about how their product differs from the competition. We had used an old, but reliable package for many years. As time goes on, we are finding more difficulty using Webroot, even though it was easy to deploy.
Review SourceOrganic
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Daniel Duke
1 Review
10 Points
0 Screenshots
0 Answers
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
April 13, 2018 at 6:32 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
Catches and cleans up all viruses and all attack style malware. Deletes and notifies well, shows alerts in console if device needs rebooting. Integrates with Autotask and auto installs in the background. Is constantly up to date and needs not maintenance. Any false positives are quickly resolved with support.
What does the company not do well?
Pricing is a little higher perhaps than it should be for the number of licenses we’re buying, and their integrations with other tools aren’t perfect (ie, when a device is deleted from integrated software, the webroot license is not removed).
What about the company do you wish you had known before purchasing?
I wish they were a little more apt at attacking browser based malware, as I still have to download Malwarebytes from time to time to clean up things in the browser.
Review SourceOrganic
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