WebsiteAlive is a live chat software that allows users to engage with customers who are visiting their website and answer their questions in real-time. Its features include co-browsing, visitor tracking, call option, offline form, and more. There weren’t a lot of recent WebsiteAlive user reviews, but the ones we found were generally positive. We also shared its available pricing options.
Summary of User Reviews
Most Helpful Positive User Review
A user who left a positive review of WebsiteAlive on Capterra said that the app is very easy to use and integrate to his site. He also commends the customer support team for their quick response to all his queries.
Most Helpful Negative User Review
A user who left a negative review of WebsiteAlive on Capterra said that the screen sometimes has too many options. He added that he prefers to have just one page which includes the major options for the app instead of having to click tabs or scroll around the system.
WebsiteAlive offers three subscription plans: AliveChat ($30/month), AliveChatPlus ($50/month), and Enterprise (customized pricing). The main differences between the plans are the price of the additional license and access to premium features including visitor recorder, screen sharing, unique marketing campaigns, and more.
*Interested users may contact WebsiteAlive’s sales team to get a quote for their customized Enterprise plan.
Check out the list below of some of WebsiteAlive’s features.
- Assignment Management
- Knowledge Database
- Persistent Chat
- Visitor Tracking
- Agent Scheduling
- Call Option
- Offline Form
- Proactive Invitations
- Visitor Targeting
Helpful Live Chat Software Resources
Best Live Chat Software 2017: Zendesk vs WebsiteAlive vs Pure Chat — We took a closer look at three of the top and up-and-coming live chat software for small businesses and reviewed their features and pricing. Read this article to know our recommendations.
7 Ways Live Chat Can Help You Achieve First Contact Resolution — Addressing customer’s concern at the first point of contact is a key performance indicator. Read on to learn seven ways to use live chat to achieve this.
Top 20 Guerilla Marketing Ideas: From Social Media to the Street — A limited budget for marketing and advertising should not prevent you from capturing the attention of your potential customers. Read on to learn 20 guerilla marketing ideas that you can use for your business.
Free Small Business Software: 37 Tools For Simplifying Your Business — There are a lot of free tools that can help you keep expenses down. In this article, we share with you some responses from small business owners who use these tools to make their business processes easier for free.
Does WebsiteAlive offer a free trial?
Yes. Interested users can sign up for a 30-day free trial of the full version of AliveChat Plus on their website.
Can I cancel my subscription to WebsiteAlive plans anytime?
Yes. They only have monthly subscription plans, and users can cancel anytime. Users still have access to the services until the end of the paid billing cycle.
WebsiteAlive Overview Video
This video provides an overview on what WebsiteAlive can do to help businesses increase their sales conversion by providing their customers with a seamless online live chat support.
When choosing a live chat software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of WebsiteAlive’s popular integrations: