WebTrends is a web analytics tool that enables business owners to view and analyze customer data. The software helps users visualize collected website information to make better marketing strategies and decisions and create customer segmentation. In this article, we cover user reviews and pricing. Ready to get started with WebTrends? Contact their support team for more information.
What WebTrends Does Well
Users who gave WebTrends a positive review like that the platform offers a lot of powerful features that help them segment their customers based on demographics and purchasing level. Many users also commented that they find the software helpful in discovering trends between purchases and site visitation patterns.
One user who gave WebTrends a positive review on TrustRadius said that the app is very useful in their business. It allows them to monitor customer purchasing patterns and create detailed visualized reports that they can easily pass from managers to individual team members.
What WebTrends Does Not Do Well
Users who gave WebTrends a negative review said that they barely have any complaints about the software except for the steep learning curve. Many users suggest that they create better support documents to help beginners in understanding how to use the app.
One user who gave WebTrends a negative rating in TrustRadius said that it needs further documentation. She also suggested that they create more online user communities to help beginners and advanced users learn new tips and tricks.
WebTrends offers three types of services: Self-Service (ranging from $167 to $1,322+/month), Hybrid Service (custom priced), and Managed Service (custom priced). The Self-Service plan includes an unlimited number of tests and an online self-service user guide, while the other plans include features of the previous package but with additional benefits, such as a dedicated technical support.
Ready to get started with WebTrends? Contact their support team for more information.
Check out the list below of some of WebTrends’ features:
- Digital Measurement
- Online Testing
- Targeting and Segmentation
- Email Remarketing
- Mobile and Social Optimization
- Collaboration Measurement
- Website Measurement
Who uses WebTrends?
Does WebTrends offer an API?
Here is a list of some of WebTrends’ popular integrations: