WeTransfer is a cloud-based platform for online file transferring. It has features that allow users to see an overview of their transfer history, password-protect the files they send, and send up to 20 GB of files in one go. We compiled WeTransfer user reviews from around the web and determined that they have generally positive ratings. We also compared the most popular pricing options for small business owners.
WeTransfer Customer Reviews
Ease of Use: Excellent
Customer Service: Average
Summary of User Reviews
What WeTransfer does well:
Users who left a positive review of WeTransfer love that the platform allows them to send large files easily. They said that the software is very easy to use and that uploading and downloading files from it is quick and simple.
What WeTransfer does not do well:
Most users are generally happy with WeTransfer, but some users who use the free plan mentioned that the file links they share to others expire quickly, which requires their recipients to download their files immediately. A few users also said that it’s not compatible with Safari.
Most Helpful Positive User Review
A user who gave WeTransfer a positive review on G2 Crowd likes how easy it easy to upload and download files using the software. She shared that it is “dummy proof” as it is very easy to use even when she’s sending multiple large files at once. She also loves that she gets notifications when her recipients download the files she sent — a feature she thinks is very helpful for businesses.
Most Helpful Negative User Review
A user who left a review of WeTransfer on G2 Crowd dislikes that with the free plan, there’s only a limited amount of time to download a file, then it becomes unavailable. It is worth noting though that he understands the reason behind this is because it is a free service.
WeTransfer User Reviews from Around the Web
Here are a few other resources for finding helpful WeTransfer customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|User Review Website|
*Average Rating as of December 1, 2017
WeTransfer has a free plan and a paid subscription plan (called WeTransfer Plus) that costs $12 per month. Annual subscription costs $120, which gives subscribers a 17% discount. The free plan allows users to send up to 2 GB, while WeTransfer Plus subscribers can send up to 20 GB at a time.
The Plus plan also comes with 100 GB of storage space, password protected file transfers, customized emails, and more.