WordPress.org is an open source content management system, that allows users to create websites. The platform is free to use but in order to have a functional site you will need to purchase web hosting from a third party. We compiled WordPress.org reviews from around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
WordPress.org Customer Reviews
Ease of Use: Excellent
Customer Service: Good
Summary of User Reviews
We scoured available reviews online and determined that WordPress.org has generally positive ratings. Here’s what we found:
What WordPress.org does well:
Users who recommend WordPress.org liked that it’s free and very easy to use. Users who are not good with coding find it convenient to use as it does not require PHP or HTML knowledge. Many users are also impressed with the thousands of templates and plugins available (both free and paid) on its repository.
What WordPress.org does not do well:
Users who gave WordPress.org critical feedback said that numerous plugins have bugs which lead to website errors. It should be noted though that most of these issues are caused by the plugins developed by third party developers, and not by WordPress.
Most Helpful Positive User Review
A user who gave WordPress.org a positive review on G2 Crowd said that WordPress is so easy to install and use. She also likes that she has full control over all plugins and coding aspects of their website without having to do everything from scratch since there are plenty of pre-built templates available. She said that the platform requires very little technical skills, but gives enough flexibility at the same time.
Most Helpful Negative User Review
One user who gave WordPress.org a negative review on SiteJabber said that numerous third-party plugins have bugs and some plugins even shut him out of his own website.
Other WordPress.org User Reviews From Around the Web
Here are a few resources for finding WordPress.org helpful customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed
|*Average rating as of date article was written: August 22, 2017.|
WordPress.org is open source and 100% free for anyone to use. You have the freedom to modify, build upon, and redistribute the software in any way you like. However, you need to pay for your own domain name and web hosting.
There are additional costs if you opt to use commercial WordPress themes or paid plugins provided by third party developers. However, there are thousands of free WordPress themes and plugins that you can use. Users who want to have a little more exclusive design and feel for their site can purchase “premium” themes and paid plugins.