WP Engine is a web hosting provider specifically servicing WordPress websites. We compiled WP Engine reviews from around the web to determine what customers think about the company and compared the most common pricing options for small business owners.
For an in-depth comparison of three top hosting sites for small businesses, read our web hosting buyer’s guide.
WP Engine Customer Reviews
Summary of WP Engine Customer Reviews
We scoured hundreds of reviews and found that WP Engine has very positive ratings. Here’s what we found:
What WP Engine does well:
Users who recommend WP Engine said that they liked the service’s focus on hosting WP websites which allows them to really improve their functionalities as they are only specializing on one content management system (CMS). A lot of users also cited great customer support.
What WP Engine does not do well:
Users who left negative reviews cited experiencing a problematic process in migrating their websites to WP Engine. A lot of users also cited expensive subscription pricing compared to other web hosting providers. It is notable, however, that most of the reviews found the shortcomings of WP Engine a minor issue and really liked their services in general.
Most Helpful Positive Review
A user who left a positive review in the review site, G2 Crowd, said that WP Engine is the most robust and high performing hosting site available for WordPress. He mentioned a lot of pros such as not worrying about caching and backups, easy setup of SSL and no infected plugins, among others. He was also very happy with the support services and said that their live chat is very fast, efficient, and the agents know what they’re talking about. He concluded that while businesses can opt to pay for much less using other web hosting sites, paying more for WP Engine is worth it as they will save up so much time because of the superb service and a great running site.
Most Helpful Negative Review
A user who had a complaint said that he got surprised a couple of times when a few side applications he was developing in the directory disappeared without warning; then he found out that it was just WP Engine’s automated malware removal working. To address this, he now notifies WP Engine to protect any side folders he is working on and have not experienced any problems since.
WP Engine Reviews From Users Around the Web
Here are a few other resources for finding helpful WP Engine reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: June 25, 2017|
WP Engine Pricing
WP Engine has three shared hosting subscription options ranging from $29 to $299 per month depending on the type of plan and duration of contract. The main difference between the plans are the site optimization capacity based on estimated monthly site visitors, data storage capacity and availability of imported SSL Certificates.
|Pricing for a 12-month contract|
|Estimated monthly visitors|
|Automated SSL Certificates|
|Imported SSL Certificates|
|Availability of Google Analytics|
data in dashboard
Automated SSL Certificates are available for all three plans while imported SSL Certificates are only available for the Professional and Business plans. Staging, a feature that instantly creates a copy of a user’s website for testing, is also available in all plans.
The Business plan includes access to WordPress optimized Google Analytics data to help users drive content strategy directly to the user dashboard.
In terms of customer support, all plans have 24/7 live chat support while only the Professional and Business plans have 24/7 phone support.
Best Pricing For Small Businesses
For small businesses who need a reliable and great performing website, the Personal plan is enough. It provides enough optimization for up to 25,000 visitors a month and provides decent data storage for websites. Furthermore, according to reviews, most of the happy customers availed the Personal plan and are quite satisfied with the service that they are getting.
The Professional and Business plans are good options for businesses who expect heavier website traffic every month, need to import SSL Certificate from another website or require more dedicated customer support.