WP Engine is a web hosting provider specifically servicing WordPress websites. It offers users with solutions for website migration, automated SSL certificates, geo-targeting, free page performance, and more. We compiled WP Engine reviews from our website and from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Summary of WP Engine User Reviews
What WP Engine Does Well
Users who gave WP Engine a positive review said that the platform provides great website performance, excellent security, and hassle-free migration. Top-notch customer support was also cited.
What WP Engine Does Not Do Well
Users who gave WP Engine a negative review said that some plugins are not supported by the platform. They also suggested including an option to add more storage space to a plan without having to jump to the next higher plan.
Most Helpful Positive User Review
“We were looking for a better way to manage the hosting of our website and WP Engine was recommended to us. I wouldn’t want to use anything else. It is easy to use and has great tools and features such as free SSL certificates, website backup, caching, and redirects. It even gives us the ability to use a staging site within WordPress. The ability to integrate with WordPress is another great advantage of using WP Engine. Their support team is great and can be reached easily via phone or chat.”
— Rachel Maner
Most Helpful Negative User Review
“Several WordPress plugins are restricted from WPEngine, in the name of optimum performance. As such, you can’t install (or least leave installed) plugins like UpdraftPlus, broken link checkers, and other resource-intensive plugins. This may or may not be an issue for you, depending on what your needs are. If you’re migrating a site, confirm that your plugins work on their platform.”
— Gary Gray
WP Engine Pricing
WP Engine offers four subscription options: Startup ($35/month), Growth ($115/month), Scale ($290/month), and Custom (custom priced). The main differences between the plans include the number of sites, hosting type, and local storage, as well as access to premium features such as automated SSL certificates, 24/7 phone support, consultative onboarding, and more.
($/Month) | ($/Year) | ||
|---|---|---|---|
| Startup | (or $29.17/month) | ||
| Growth | (or $95.83/month) | ||
| Scale | (or $241.67/month) | ||
| Custom |
*Annual subscriptions are paid on lump sum at the start of the billing cycle.
WP Engine Features
Check out the list below of some of WP Engine’s features:
- SSL and CDN
- Free Website Migration
- Free Page Performance
- Automated SSL Certificates
- 24/7 Phone and Chat Support
- Geo-Targeting
- Multisite Ready
- Content Performance
- Consultative Onboarding
- SSH Gateway
- Application Performance
- Dedicated Dev Environments
- Customer Success Management
- 24/7 Ticket Support
Helpful Web Hosting Resources
What Is Web Hosting: Types & How to Choose a Web Host — You can choose among different types of web hosting based on the amount of traffic that comes to your site, the types of files you need to host (e.g. videos and images), and your budget. In this article, we provided an overview of the different kinds of web hosting to help you know which one is best for your business.
Best Free Web Hosting Services in 2018 — For a simple temporary website, a free hosting service can suffice. However, for professional business use, it’s wiser to purchase a low-cost hosting plan with unlimited bandwidth. In this guide, we explored both free web hosting tools and low-cost options to help you decide which one to use for your business.
Bluehost vs. GoDaddy: Comparison of Price, Features & Server Performance — When it comes to deciding between GoDaddy vs. Bluehost, the differences can be subtle. Both offer a very similar array of services, and their server performance ratings are roughly the same. Learn more about these two web hosting providers in this guide.
Free Small Business Software: 35 Tools For Simplifying Your Business — There are a lot of free tools that can help you keep expenses down. In this article, we shared some responses from small business owners who use these free tools to make their business processes easier.
WP Engine FAQ
Does WP Engine offer a free trial?
There was no mention of a free trial on WP Engine’s website. Interested users need to contact the sales team for more information about the company’s products and services.
Can I upgrade my subscription plan anytime?
Yes. Users can upgrade their plan anytime from the user portal page. However, those subscribed to older plans (Personal, Professional, or Business) cannot upgrade their plan without switching to the new plans (Startup, Growth, or Scale).
Can I downgrade my plan directly from my user portal?
No. Users who wish to downgrade their plan need to contact the WP Engine billing team for their request to be processed.
WP Engine Overview Video
This video provides an overview on the benefits of choosing WP Engine for managed WordPress hosting.
Popular Integrations
When choosing a web hosting provider, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of WP Engine’s popular integrations:
- WordPress
- Google Cloud Platform
- WooCommerce
- Amazon Web Services
- New Relic
Top WP Engine Alternatives
Not sure if WP Engine is the right fit for you? Read our reviews of all top web hosting providers or check out one of these three WP Engine alternatives.
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James Ferrett
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
We moved our sites to WP engine for two reasons. One was reliability and the other was upgrades. Switching to a managed hosting provider that notifies you of upgrades and then does them was a lifesaver. We were constantly having issues with our sites being hacked and not being up to date but when we switched to WP Engine we were able to save money on the security plugins we were using and the site is more secure and faster due to the built in caching.
The back end is quite complex and getting sites switched over to them was a bit of a pain. We use a lot of subdomains on our sites and we were constantly having issues getting everything setup on multisite installs. So if you are moving a number of sites over be prepared for a few hassles.
The biggest thing I wish I had done before we moved out sites over is read up on the process and tested it out with smaller sites. This would have saved us quite a bit of downtime on our sites.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Collin Berg
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
I’ve been using WP Engine for 6 years now. They’re UX is and Cpanel are clear and modern. The 24 hour chat support and phone support is staffed by technical people and i haven’t had an issue yet. Deploying sites and creating staging environment is super fast. When they realized that my hosting package might go over the teir i purchased, They were proactive and called 2 weeks ahead to notify our team and talk about solutions (either upgrade or be billed $1 for every 1,000 over our monthly use)
very little is wrong with WPengine. Sometimes it can be a bother to not have the customization of adding on extra things (like a client portal built outside of WP) but thats extremely small and rare. Also if you have custom SSL needs, the tier package that includes that is expensive for such a random issue.
Nothing really. Most Hosting Companies are straight forward with what you get.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Doug Ludemann
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
Their initial sales team was exceptional…course they were also paid a commission for their services.
Customer service. Tech support. Providing good value for the customer’s dollar.
LISTENING
How terrible their customer support was. How little value I’d see for my dollar.
The arrogance of the management team.
That their claims of speed wouldn’t materialize for me.
That I’d be required to use 3rd party DNS.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
Rachel Maner
Review SourceOrganic
We were looking for a better way to manage the hosting of our website and WP Engine was recommended to us. I wouldn’t want to use anything else. It is easy to use and has great tools and features built in, such as free SSL certificates, website backup, caching, redirects, and it even gives us the ability to use a staging site within WordPress. The ability to integrate with WordPress is another great advantage of using WP Engine. Their support team is great and can be answered easily via phone or chat.
Pros:
– Website backup – before I update any plugins in WordPress, I have the ability to back up our website in case something goes wrong. That way, if the plugin update breaks anything, I can revert back to the previous snapshot of our website and nothing has been lost.
– SSL certificate – WP Engine provides free SSL certificates for your site that auto renew. Just set it and forget it.
– Redirects – you can easily manage all of your 301 and 302 redirects in WP Engine.
– Site performance reports – These are great and allow you to see if there are any issues with your website so you can optimize further.
I’ve honestly had no issues with WP Engine, so there are no cons!
Nothing, we’ve had no surprises or pangs of regret!
Review SourceOrganic
Kim
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Customer service is probably at the top of the things I like about WP Engine. Every time we needed help, we got it pretty quickly and with a REAL native english speaker. You better believe it! 🙂
I am pleased with speed and reliability, but I think many hosts can offer that. It’s when things don’t work out quite the way you want that you find out who is really there for you and who is not. WP Engine’s team is there for us.
Tough to say. We have used our fair share of WPS hosting services and a few of WordPress-optimized hosting services. They offer the best for our small team (We don’t have an IT department) with a web site that gets about 1 Million unique visitors each year.
They are not the cheapest ones out there, but I do feel that we get what we paid for and I am happy about that.
I am still waiting for a scalable option. Google has a pay-per-bandwidth and process use plan, but is terribly complicated to setup. Something like that would be great.
I read their new site recently to check out their new managed service. What I read there matched up pretty well what I experienced and saw on the back end, but I would have liked to have known more about some of the restrictions in terms of plugins that they will not allow and how page revisions are handled. Only 3 are allowed, and that’s if you make a special request for that, otherwise, I am pretty sure the limit is set to 1 revision stored per page/post.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.