Wrike is a cloud-based collaboration and project management software. It allows users to create, plan, collaborate, report, and customize their workflows. We compiled Wrike reviews from around the web and found that they have mostly positive ratings. We also compared the most popular pricing options for small business owners.
Wrike Customer Reviews
Ease of Use: Fair
Customer Service: Good
Pricing: Fair
Summary of Wrike Reviews
What Wrike does well:
Users who gave Wrike a positive review liked how comprehensive and customizable the software is.
What Wrike does not do well:
Users who gave Wrike a negative review thought that it could be a bit difficult to learn and implement, especially for people new to project management. Some said navigating through the software to find a project, file, or function can be a bit confusing.
Most Helpful Positive User Review
A positive reviewer from the site G2 Crowd said that she likes Wrike for its flexibility and comprehensiveness — she can create custom fields to suit her needs, view tasks in different formats (list, board, table, and timeline mode), and create custom reports that show information that she needs. She also said that sharing reports with other users is easy.
Most Helpful Negative User Review
A reviewer from G2 Crowd felt like he can do so much with the app, but he finds it difficult to navigate through it. He said it’s especially frustrating for people who are new to project management and have no idea where to begin. He also mentioned that it’s challenging to input tasks in a comprehensive manner.
Other Wrike Reviews From Users Around the Web
Here are a few other resources for finding helpful Wrike reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
| *Average rating as of date article was written: Sept 25, 2017 | |||
Wrike Pricing
Wrike has four pricing options most suitable for small businesses — Free, Professional, Business, and Marketers. Prices range between $0 and $34.60 per month (per user) and are billed annually. Volume discounts are available for the Business and Marketers plans. The main differences between the plans include storage space, number of users/collaborators, and integrations.
| Price (Billed Annually) | ||||
| Users | ||||
| 2-way Sync with Github and Jira | ||||
| Storage | ||||
| Third Party Integrations | (Full list here. Salesforce only available from Business plan up.) | |||
| Mobile App | ||||
| Customer Support | ||||
Basic features in the Free plan include:
- Task Management
- File Sharing
- Real-time Activity Stream
- Spreadsheet View
- Cloud Storage Integrations
For bigger businesses, there’s also the Enterprise plan — which is almost the same as the Marketers plan, but with added features such as two-factor authentication, IT controlled admin permissions, user audit reports, and 100GB of storage space. Interested users need to contact Wrike for a quote.
Compare Wrike Competitors
Not sure if Wrike is the right project management software for your small business? Check out our project management software buyer’s guide comparing three top providers.
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Luis Castillo
Review SourceOrganic
Accessibility without any problems and brilliant options to use Wrike. This program offers easy accessibility to any of its brilliant and well-designed options, especially billing. There is a lot of variety to choose from.
The only thing we did not like about the program is that before you can use it with ease and creativity, you should know a little about cloud management to adapt correctly.
About what is the type of program where you have to first have to learn the location of your options, the utilities with which they have been created, among others.
Jeffrey Taylor
Review SourceOrganic
I created a report of due and due tasks today, this is basically my to-do list of the day. In addition, the option to add dependencies is excellent, but just by updating a date, I can inform interested parties of the new End Date and even execute scenarios. I also like mass editions and being able to share a task in different projects and save time.
Because there are so many features and options that it’s easy to get lost. There are so many different views (and even customizable!) That it can be difficult to find exactly what you need when you are starting.
I would like to see an option to duplicate several tasks at the same time, without going one by one. Also, I’m not sure why, but the dependencies do not always give me the same options as Finish to Start, etc.
Fatima Farias
Review SourceOrganic
The tools of the collaboration team, the in-depth reporting system, the different project tracking tools, the feedback tools requested on the progress of the project, the integration with other applications, the highly functional and practical mobile application, the update and continuous improvement.
The high price for the premium version, which has the most important functions in the premium version, is less useful when used for individual work alone without a team, it is not easy to start and requires some time and training.
I would like Wrike to include more user accounts for our level. It is difficult to find out if a person is a “User” (able to create tasks) or simply a “Contributor”. And I would like you to add the ability to create an external error task.
Guillermo Andres Valbuena Valbuena
Review SourceOrganic
The application is very easy to use and helps us to improve the interaction and commitment of the team in our various processes. It allows writing reports using all the templates it provides.
Our team was being harmed because Wrike lacks any instant messaging functionality to send messages and get quick feedback, so we had to implement one. Also improve its interface in some aspects.
Working with Wrike the planning has been simplified, our work flow is more agile and our priorities are defined, we work much faster and thanks to your timeline we are very clear about our progress in the project.
Matthew Gargula
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
The Wrike service has been great for allowing teams to communicate regarding specific assigned tasks and project which require multiple teams to be involved. Over all it is very easy to use and will help you to get better organized and increase productivity and communication.
This service does rely upon user input. When this is the case it would be best to have more reminders to check the application and promote timely contribution. It seems the entire thing can fall apart if the users involved are not contributing as needed.
It seems that there is a fair amount of communication happening outside of the service as well. I would recommend building a culture that will utilize this app for specific types of communication or all communication so that everyone operates on the same page.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.