Wrrk is a remote customer service provider with well-trained agents based in the United States. It offers companies with customer service teams that are sourced, screened, and hired based on their skills, experience, performance, work ethics, and professionalism. Here, we cover Wrrk reviews and pricing. Ready to get started? Request a demo.
Wrrk pricing is based on three plans: Starter ($2.79 per ticket, with $349 monthly minimum), Business ($2.79 per ticket, with $2,790 monthly minimum), and Dedicated Agent ($3,900 per month, with one agent minimum). The main differences between the plans include support channels and the monthly minimum requirements.
Email, chat, phone
Dedicated email, chat, phone
Ready to get started with Wrrk? Request a demo.
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Summary of Wrrk Reviews
As of the date that this article was written (Sept 4, 2019), there are no Wrrk reviews available online. If you are a past or current Wrrk customer, leave a review to help other business owners who are deciding whether or not to use the product.
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6 Best Customer Service Software for 2019: Customer service software allows businesses to resolve and respond to customer issues and questions. In this guide, we evaluated several options based on ease of use, affordability, and customer service specific features and came up with the top six.
Check out the list below of some of Wrrk’s features:
- United States-based agents
- Pay per ticket
- Trained customer service experts
- Zendesk integration
- Dedicated account manager
- And more
What types of training do Wrrk agents go through?
All of Wrrk’s customer service professionals are required to go through a documentation review, ticket review, training calls, response drafting, shadowing, and more. Agents also undergo background checks along with references to establish their credibility.
How can dedicated account managers help the users they are assigned to?
Dedicated Wrrk account managers work closely with users on updates, product insights, and any other areas for improvement.
What types of skills do Wrrk’s agents have?
All of Wrrk’s agents have experience in online customer service and call centers. They are familiar with metrics-driven environments and are well-versed in online communication tools.