Yardi is a property management software with products that cater to landlords, owners, and investors who want to manage their properties online. We compiled user reviews from around the web and determined that Yardi has mixed reviews. We also compared the most common pricing options for small business owners.
Yardi Customer Reviews
Summary of User Reviews
What Yardi does well:
According to the positive reviews online, users like Yardi because the software provides full functionality for property management. They like that they can do almost everything from the application including changing vacancy status, billing, accounting, and more.
What Yardi does not do well:
According to the negative reviews online, users do not like the customer service of Yardi due to slow responses and delayed resolution of complaints. Some users complained that the customer support team is only available at certain hours, which is a disadvantage to users from a different time zone who need immediate support. They also dislike that Yardi does not inform users of maintenance schedules.
Most Helpful Positive User Review
According to one positive review on G2 Crowd, the user likes the customization features. He mentioned that the platform allows them to get exactly the information they need, in the format they need it. For example, when they’re screening for tenant applicants, they can change the form fields to only show them applicants that match their requirements.
Most Helpful Negative User Review
According to one negative review on Software Advice, the client is based in California and they did not like that the product specialist was located in a different time zone. They said that their complaints were not attended to promptly due to the time zone differences, and they had to wait until the next day. Due to the delay, he claims that they had to stop their operations until their concern was resolved.
Other Yardi User Reviews From Around the Web
Here are a few other resources for finding helpful Yardi customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average ratings as of August 30th, 2017|
Yardi’s pricing is not publicly available; however, a third party website suggests that Yardi charges a minimum of $250 per month with additional set up fees.