YouMail is a cloud-based visual voicemail, call management and answering service app for iOS and Android phones. It enables users to block robocalls and comes with features like call routing, auto-attendant, voicemail-to-text transcription, conference calling, and more. Here, we cover YouMail reviews and pricing. Ready to get started? Sign up for free.
The YouMail pricing scheme covers three plans: YouMail Free ($0), YouMail Plus ($5 per month), and YouMail Professional ($10 per month). The main differences between the plans are the number of monthly voicemail-to-text transcriptions, the allocation of permanently stored messages, and access to additional features, like a second phone line with a vanity number, among others.
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Top YouMail Alternative 2019
Summary of Positive YouMail Reviews
Users who left positive YouMail reviews commented that its smart blocking functionality enables them to fool spam callers into thinking that their mobile number is not in service. They also like that it is a free mobile app for blocking robocalls.
One user who gave a positive review of YouMail on Google Play loves it as it prevents spam callers from contacting him. He also appreciates that it is a free app and that its call settings allow him to block phone numbers that are not on his contacts list.
Summary of Negative YouMail Reviews
Users who left negative YouMail reviews complained about receiving constant calls from its sales team about plan upgrade offers. Others noted that its voicemail alerts are sometimes delayed and that its customer service team is not helpful.
One user who gave a negative review of YouMail on Sitejabber commented that while its app may have blocked telemarketers and spam callers, it is unable to stop incoming calls from YouMail sales representatives who are trying to offer a paid subscription upgrade.
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Check out the list below of some of YouMail’s features:
- Auto-attendant and auto-reply tools
- Call blocking
- Caller ID and visual voicemail
- Conference calling and call transfers
- Custom voice greetings and virtual receptionist
- Voicemail-to-text functionality
- And more
How does YouMail’s call blocking functionality work?
YouMail’s platform has a Smart Blocking technology that can determine whether the caller is someone the user would want to hear from. It utilizes call patterns, user feedback, and various databases that include a blacklist of known spammers.
What will happen if YouMail has determined that a user’s incoming call is unwanted?
If YouMail has identified that a user’s incoming call as unwanted, then the app will play an “out of service” greeting and end the call.