Zadarma is a voice-over-internet-protocol (VoIP) service provider for businesses of all sizes. It offers users with solutions for virtual phone systems, phone trunking, number porting, database actualization, and more. In this article, we cover Zadarma reviews and pricing. Ready to get started? Create a free account.
Zadarma pricing includes a free option (Standard) and two paid plans: Office ($44/month) and Corporation ($88/month). The main differences between the plans include the number of users and toll-free minutes as well as access to premium features such as unlimited calls within the US and Canada, international calls to 20 additional countries, and free number porting.
*Annual plans are billed and paid in full at the start of the billing cycle.
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Summary of Positive Zadarma Reviews
Users who gave Zadarma a positive review said that it is reliable for making international calls and maintaining multimarket phone numbers. They also commended its integration with customer relationship management (CRM) programs and outstanding customer support.
One user who gave Zadarma a positive review on Capterra said that they tried Zadarma’s phone trunking service as they were dissatisfied with their old provider and noted that it was an excellent business decision. She shared that they now have 10 different numbers in 10 different countries, enabling them to scale their business and reach a wider customer base.
Summary of Negative Zadarma Reviews
Users who gave Zadarma a negative review said that the home interface and menu page can be confusing and difficult to navigate. They also complained about occasional erroneous calls due to glitches in phone number assignments.
One user who gave Zadarma a negative review on Capterra said that there were a couple of times when they kept receiving calls from customers that were calling another phone number. However, he pointed out that the customer support team was quick to fix the issue.
Check out the list below of some of Zadarma’ features:
- Virtual phone numbers
- Toll-free numbers
- Voice recording
- Voice menus within private branch exchange (PBX)
- Number porting
- And more
What other countries can users make calls to?
Apart from the United States and Canada, users can make calls to other countries including Argentina, Australia, Brazil, Chile, China, France, Germany, India, Ireland, Israel, Italy, South Korea, Mexico, New Zealand, Poland, Puerto Rico, Spain, Sweden, and the United Kingdom.
Does Zadarma offer non-bundle services?
For small businesses that don’t need VoIP bundles, Zadarma offers services specific to only phone number acquisition, making calls, and sending short message service (SMS).
Here is a list of some of Zadarma’s popular integrations: