Zailab is a cloud-based omnichannel call center software designed for sales, customer service, and marketing teams. Its features include a single-view dashboard, call recording, preview dialer, smart outbound routing, and more. Ready to get started with Zailab? Request a demo.
Summary of Zailab User Reviews
As of the date this article was written (01/11/19), there’s no up-to-date Zailab user review available online. If you are a past or current Zailab customer, leave a review to help other business owners who are deciding whether or not to use the software.
Zailab pricing follows a pay-as-you-go payment model where users are charged per second or per interaction. Fees for similar service providers and software can range around $19-$49/agent per month, while the more extensive ones cost around $40-$100/agent per month.
Ready to get started with Zailab? Request a demo.
Check out the list below of some of Zailab’s features:
- Single-View Omnichannel Dashboard
- Call Recording
- Preview Dialer
- QA Appraisal
- Smart Outbound Routing
- CRM Integration
- Open API
- Outbound Caller ID
- Click to Dial
- Detailed Reporting
- Scheduled Callbacks
- Conversation Bundling
How does Zailab help users deliver better customer service?
How does Zailab help users gain customer insights?
Here is a list of some of Zailab’s popular integrations: