Zaius is an integrated customer relationship management
(CRM) tool, marketing automation, and analytics software. It enables users to view all of their interactions with every customer, communicate with them, and understand their behavior through their online purchasing decisions. In this article, we cover Zaius reviews and pricing. Ready to get started? Get a free trial.
Zaius pricing is not available on its website. According to third-party sites, its pricing varies depending on a user’s total number of monthly website visits and email allocation. Services from providers similar to Zaius cost around $10 to $20 for apps with basic functionality, while more extensive ones cost around $50 to $100+ per month.
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Summary of Positive Zaius Reviews
Users who gave Zaius a positive review said that the software is fully-featured, but still easy to use. They commended its customer behavior analysis feature and efficient customer segmentation. Users also said that the company always works on improving the software.
“Dynamic (customer) segmentation, great internal email builder, customer service/success management. It is expanding its product offerings in the right direction.”
— Mike Swanson
Summary of Negative Zaius Reviews
As of the date this article was written (May 15, 2019), there are very few negative reviews of Zaius online. Some users said that the reporting functionality can be simplified. While some users said that it is easy to use, others complained about the cluttered dashboard, which makes the program confusing to operate.
“It has a lot of information presented in different panels on the screen. I think that if it got rid of some of the clutter, and made tabs for navigation, it would be a bit more user-friendly and it would be easier to not get overwhelmed.”
— Peter Mugae
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Check out the list below of some of Zaius’ features:
- Opportunity management
- Customer behavior analysis
- Sales analytics
- Mobile access
- Activity intelligence
- Sales reporting and forecasting
- And more
How does Zaius help users grow their customer base?
Zaius has an automatic segmentation feature that categorizes users’ customers by lifecycle stage, allowing them to automate their engagement at each step. On top of this, it has behaviorally-triggered campaigns to help users engage with customers at the most critical and important times, helping them acquire new clients, drive more loyalty, and win back at-risk customers.
How does Zaius help users maximize the use of the software?
Zaius has a “Learn” section which provides users with how-to guides on how to use the software. It also offers users with helpful blog articles to improve their customer management activities, increase retention, and improve their overall marketing initiatives.
Here is a list of some of Zaius’ popular integrations: