Zenoti is an appointment scheduling software designed for the beauty and wellness industry including establishments such as salons, spas, and yoga and fitness studios. Its features include appointment scheduling, online booking, payment processing, client management, and more. We compiled Zenoti reviews from around the web and found that it has generally positive reviews.
Summary of Zenoti User Reviews
What Zenoti does well:
According to positive reviews online, users like Zenoti because it allows them to easily input their services and prices into the system. They also like the app’s cloud-based nature and the company’s reliable customer support.
What Zenoti does not do well:
According to the negative reviews online, they feel that the system interface and design can be improved. Others feel that it takes time to get used to navigating and utilizing the software. Some users also wished for simpler reporting options.
Most Helpful Positive User Review:
According to a user who gave Zenoti positive feedback on Software Advice, she likes that the software is like a 5-in-1 solution for salon management. She says that she likes the accessibility of the program due to its cloud-based nature, the efficient inventory management feature, the loyalty program feature, and the great service of the support team.
Most Helpful Negative User Review:
A user who gave Zenoti negative feedback on Capterra said that reporting options could be much simpler — citing that currently, there are many options, and that it needs to be scaled down. She also mentioned improving capabilities of configuring target segments and discounts.
Zenoti’s pricing varies based on a user’s number of store locations, number of service providers per location, and features required (basic requirements plus add on capabilities). Interested users need to contact Zenoti to get a custom quote based on their specific business requirements.
Check out the list below of some of Zenoti’s features.
- Appointments and Classes Scheduling
- Billing and Payment Processing
- Real-Time Reporting and Analytics
- Targeted Marketing
- Loyalty Program, Gift Cards, Package Visits
- Employee Management
- Inventory Management
- Zenoti Go App
- Automated Appointment/Class Reminders
- Multi-Location Support
Helpful Appointment Scheduling Software Resources
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Best Salon Software for 2017: Booker vs Shedul vs Square – Salon management software gives you the ease of automation and improvement in the efficiency and productivity in your business. If you are in the salon business, check out our guide to see which software or application is best for you.
Should a Salon Use Online Booking Software? Pros & Cons – Salon online booking apps are necessary to efficiently manage mid to large-sized businesses. If you have a growing salon business, read this article to know about the pros and cons of using one.
Top 31 Salon Marketing Ideas From the Pros – Salons are everywhere, and if you’re planning to get into the beauty business, it’s important to understand how you can differentiate yourself to attract clients. Check out this article and read about 31 salon marketing ideas from the pros to help you develop a solid clientele for your salon in no time.
Does Zenoti offer a free trial?
Zenoti does not offer a free trial. However, interested users can request for a demo of their software and services.
What is Zenoti Go?
Zenoti Go is a mobile application connected to the customer profiles on the user’s customer database. Employees can use it to check in with clients. On the other hand, clients can also use it to schedule appointments and check themselves in for their scheduled appointments.
How does the Zenoti multi-locations support work?
If you have multiple locations or branches, Zenoti connects all the information of each branch in one central database. This means that there are no data duplicates and each customer profile can be accessed by the user from any location. Customers can also redeem any promos at any branch as well if they are registered in the database.
Zenoti Overview Video
This video provides an overview of Zenoti and how it works to streamline your services for your salons, spas, and yoga and fitness studios.
When choosing an appointment scheduling software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Zenoti’s popular integrations.