Zoey is an eCommerce solution that allows users to build an online store, design and customize its storefront, create a catalog and inventory, set up payments, and extend Zoey’s functionality by integrating with other apps. It is a fully-configurable B2B solution combined with modern B2C functionalities. There weren’t very many up-to-date Zoey user reviews, but the ones we found were generally positive. We also shared its available pricing options.
Summary of User Reviews
Most Helpful Positive User Review
One user who gave Zoey a positive review on Capterra said that the platform is a powerful eCommerce system. He mentioned that it is very easy to configure and that it is flexible enough to handle very detailed product options, freight options, and business rules.
Most Helpful Negative User Review
One user who gave Zoey a negative review on Capterra said that the company only provides customer support via email, which doesn’t seem to be helpful. He cited that it would be better if there were a live person that they can speak with when they have problems with the system.
Zoey Pricing
Depending on the size of your inventory, you can get a Zoey business plan for $399 per month, $599 per month, or $899 per month. The main differences between the plans are the numbers of additional staff accounts that can log in and manage the store, customer groups, and additional SKUs that can be purchased.
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| Advanced |
*As of the date this article was written (09/10/18), its website says that the prices are valid until September 30, 2018. However, there was no mention of whether or not there would be an increase or decrease in pricing after the said date.
Zoey bills on a month-to-month basis by default. However, users can get a 10% discount if they opt for annual billing. Additional SKUs cost $100/10,000 SKUs.
Zoey Features
Check out the list below of some of Zoey’s features.
- B2B and Wholesale Tools
- Access Restrictions
- Advanced Quick Order
- Customer Groups
- File Manager and Product Attachments
- Design Editor
- International Sales Tools
- Payment Gateways
- Product Tools
- Search Engine Optimization
Helpful eCommerce Platform Resources
Top 27 eCommerce Strategies, Ideas & Tips From the Pros — We’ve gathered insights from experts to give us their takes on the best eCommerce marketing strategies that can help any business gain an edge on its competitors.
Best Ecommerce Platforms for Small Business – Shopify vs. Zoey vs. BigCommerce — For this buyer’s guide, we looked at the most popular platforms and rising stars and decided to review Shopify, Zoey, and BigCommerce. Read on for our comparison and review of these three options, as well as our top recommendations.
Weebly Ecommerce: How To Make Your Weebly Site a Sales Machine — In this guide, we are going to show you how to add an online store to your Weebly website. Using this guide, you can be up and running today with a Weebly eCommerce site and likely for less than the profit you make on your first few online sales.
Zoey FAQ
Does Zoey offer a free trial?
Yes. Interested users can test the waters with its 14-day free trial.
Is Zoey compatible with mobile devices?
Yes. Zoey has its Visual Design Editor that allows users to optimize the theme for tablets and mobile.
Zoey Overview Video
This video covers a walkthrough of Zoey, its key features, and functionalities.
Popular Integrations
When choosing an eCommerce platform, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Zoey’s popular integrations:
- Salesforce
- QuickBooks
- NetSuite
- eBay
- HubSpot
- Infusionsoft
- MailChimp
- Olark
- ShipStation
- Stitch Labs
- JotForm
Top Zoey Alternatives
Not sure if Zoey is the right fit for you? Read our reviews of all top eCommerce platform providers or check out one of these three Zoey competitors.
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Leave a Review
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Jorge David Rivero Valbuena
Zoey is a well organized platform, it is easy to use and does what we need. It facilitates the purchase to the client since they have all the information they need about their orders.
The monthly price is a bit high compared to competitors. Some of the detailed settings are not yet explained in the documentation and sometimes it is difficult to locate the correct control for a particular configuration.
Zoey has helped us grow our wholesale business. It has facilitated the purchase to our customers. It’s great for the user and covers all the bases in the back room.
Lervi Fernandez Garcia
This software has a lot to offer, enough to guarantee benefits to any type of company because Zoey’s options are adjusted to different needs of any employer and even worker.
If Zoey could allow us to customize our bills we would be more satisfied to use it, this has been the only Zoey that seems not to like among so many positive functions.
Nothing, we were already aware of the functions, including the detail of the invoices, since in different recommendations, this was a point that was indicated.
Elizabeth Musili
Zoey has a Top Notch support team where every merchant isn’t just a number! Pointing out that the team has an unforeseen valuable knowledge too and it was a great pleasure for me to have them on my side during the migration! Turns out, migrations are not always easy but with the helpful amazing support team, all went smoothly!
No ability yet to customize the Invoices, Packing Slips to match the corporate identity
Customization.
Kendra Quevedo
Review SourceOrganic
I like that it is easily integrated with other systems and that I can keep my sales control in order. It allows me in a very comfortable way to configure the page to my liking.
That has prices that are not adjustable for small businesses. When I started using it I had to do a lot of marketing campaigns in order to earn more money and be able to work with Zoey.
That this platform helps me in a very effective way to increase my business and to make it grow with more clients. Other systems do not provide me with such a possibility.
Review SourceOrganic
Sandra Wampach
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Zoey is an amazing eCommerce platform! It makes it a breeze for merchants to run successfully a store with no in-house developer!
Nice and Clean admin interface. It’s intuitive and easy to use which allows you to get up and running your store very quickly.
Out of the box Zoey comes with a lot of goodies every merchant is craving on – a great drag & drop design editor; advanced international tools: multi-languages store, easy translations; optimised checkout; abandoned carts recovery; gift cards; advanced analytic; a bunch of pre-integrated apps for personalized shopping experiences, email marketing, inventory management, shipping and so much more…
They have great Wholesale/B2B tools too – Although I’m not selling to B2B – as a Multi-brand retailer I found out it’s perfect to use them to run Private Sales.
Zoey’s support team with their unforeseen valuable knowledge and fast response is absolutely incredible. They have a community too where you can ask questions or request new features or apps (spoiler: you’ll find me inside – ready to help out 🙂 )
You might think the starting price seems a little high at first glance compared to other platforms, but for all the features you’ll get in Zoey, I guarantee you it’s worth every penny, plus there’s no transactions fees and a free SSL certificate included.
Oh, and last but not least you don’t have to worry about Security or Hosting – all is managed behind the scenes for you. The store can handle large traffic and is always 100% uptime, plus it has a speedy loading time.
It’s a real labor of love for the team to build an eCommerce platform that empowers merchants to run a profitable business!
There’s still a little space for improvement on tiny details like being able to customize the overall layout of the Invoices, Packing Slips that needs to be printed and by having more control over the design of the mobile version of the store.
But like I said – these are small details – the platform isn’t a one-and-done effort and Zoey really keeps it up by doing constant enhancements.
No unpleasant surprises with Zoey – it even exceeded my expectations in various ways.
Pointing out that before I decided to go for Zoey – evaluated the platform entirely – did even had 2 trials, asked a bunch of questions in order to make sure it would be the perfect fit for my store.
More than one year later – still amazed by it and highly recommend it to any Entrepreneur or Brand out there, small or big.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.