Zoho Assist is a remote support and remote access software. Its features include web-based remote sessions and unattended remote access to PCs, laptops, mobile devices, and servers. In this article, we cover Zoho Assist reviews and pricing. Ready to get started? Get a free trial.
Zoho Assist Pricing
Zoho Assist pricing is based on five plans: Free ($0), Standard Remote Support ($10/month), Professional Remote Support ($15/month), Enterprise Remote Support ($25/month), and Standard Unattended Access ($10/month). The main difference between the plans is the number of concurrent sessions allowed.
|Standard - Unattended Access|
*Annual plans are paid in full at the start of the billing cycle.
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Summary of Positive Zoho Assist Reviews
Users who gave Zoho Assist a positive review like the browser-based approach to remote support. Some users also commended specific features such as wake on LAN and cross-platform access.
A user who left a positive review of Zoho Assist on Capterra likes that the software allows him to control computers remotely with or without required attendance. He also finds the Wake on LAN feature very useful as it allows the members of his company to administer all their workstations from a distance.
Summary of Negative Zoho Assist Reviews
As of the date this article was written (May 30, 2019), there are not a lot of negative Zoho Assist reviews online. However, there are mixed reviews about its ease of use. Some users also wish it offered an audio/video call option.
Zoho Assist Features
Check out the list below of some of Zoho Assist’s features:
- Unattended remote access
- Screen sharing
- File transfer
- Wake on LAN
- Session recording
- Multi-monitor navigation
- And more
Zoho Assist FAQs
What type of files can users exchange within Zoho Assist?
Users can exchange all file types through Zoho Assist’s File Transfer, but there’s a maximum file size of 2 GB.
How does Zoho Assist keep user data and connections secure?
All transmissions that take place are covered by the industry standard security that uses SSL / 128-bit AES encryption protocols. This is also used in standard online banking and payment processing transactions.
Here is a list of some of Zoho Assist’s popular integrations:
Zoho Assist Alternatives
Have you read these Zoho Assist reviews and are still not sure if it’s the right fit for you? Read our reviews of all top remote desktop software or check out one of these three Zoho Assist alternatives.