Zoho Recruit is an online recruitment software and applicant tracking system that prioritizes candidate selection. We compiled user reviews from around the web and determined that Zoho Recruit has generally positive reviews. We also compared the most common pricing options for small business owners.
In this article, we’ll be focusing on Zoho Recruit which is one of the modules of the full Zoho suite, which includes Zoho CRM, Zoho Invoice, Zoho Books and Zoho Desk.
Zoho Recruit Customer Reviews
Cost: Good
Speed: Average
Customer Service: Good
Summary of User Reviews
What Zoho Recruit does well:
According to the positive reviews online, users like using Zoho Recruit because it provides all the necessary features for applicant tracking and hiring such as customized workflows, automated processes, and communication tracking. Others mentioned that they are pleased with the extensions that come with the product. Some users love that it has resume storage, parsing, and filtering.
What Zoho Recruit does not do well:
According to the negative reviews online, users are not happy with the set-up and that there is no dedicated support to help them get started with their Zoho Recruit software. Others complained that they were unable to get hold of representatives when bugs and glitches occurred and that they were usually forwarded to a tutorial or webinar to help solve their problem.
Most Helpful Positive User Review
According to one positive review on Software Advice, the user was impressed with Zoho Recruit’s applicant tracking and resume parsing system. He mentioned that he likes how the software picks out important skill sets listed on a resume without having to do it himself. He also said that he is happy with the price because it is ideal for his small business.
Most Helpful Negative User Review
According to one negative review on G2 Crowd, she needed help with using the software, but she could not get a live person to help her out with her issues. She said she had to resort to visiting forums to get the answers she needed because her clients and applicants were waiting on her company to resolve the issues immediately.
Other Zoho Recruit User Reviews From Around the Web
Here are a few other resources for finding helpful Zoho Recruit customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
| *Average ratings as of September 27th, 2017 | |||
Zoho Recruit Pricing
Zoho Recruit has four pricing plans — Free, Standard, Professional, and Enterprise. Their prices range from $25 to $75 per user per month. The main difference between the plans are the inclusion of additional features such as advanced customization, auto responders, and advanced reports and analytics.
Compare Zoho Recruit Competitors
Not sure if Zoho Recruit is the right recruitment software for you? Check out our comparison of three top recruitment software.
Leave a Review
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Juan Canelon
Zoho has helped me organize and track my applicants. Previously, I had to check out and review the resumes, create an applicants spreadsheet, when is their interview, at what level of interview they are, whether they have been called or sent by email.
There were 2 main problems I had when using Zoho Recruit. The first was the field boundary in the application forms. I can understand how 30 can sound like a reasonable amount. But with the dependence on customizing applications to business needs and with that limit of 30 fields, it can generate problems quite quickly. The support side is not the best.
After spending more money on another applicant tracking system (ATS), I regret not having used Zoho before. Zoho Recruit has an excellent curriculum analysis system and is easier to administer than other more expensive ATS systems.
Leaky Hana
Review SourceOrganic
Zoho Recruit is perfect for any agency or in-house recruiter that is looking to streamline their processes, automate interview scheduling and posting to job boards.
The onboarding was rather difficult as there is two nearly identical versions of Zoho Recruit: A EU Version & an international version. It wasn’t clear that we signed up to the international version & we had to manually move things over, without much assistance from the Zoho support.
Managing our recruitment process & pushing our job adverts to popular recruitment platforms to increase applications
Review SourceOrganic
Shareena Fernandes
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
It is a nice and simple software to use. Love how resume extracting and exporting is made easier with this tool. Scheduling interviews have never been so easy.
Nothing. I love using this software
Nothing. Its great
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Shareena Fernandes
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
It makes recruitment a lot easier. Being an HR it was getting very hectic for me to schedule interviews and keep a track of candidates but life’s got way simpler after i started using Zoho Recruit.
Nothing actually… Its an amazing software.
Nothing really.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Shawna Peters
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
You can’t beat the price for an ATS that does this much. I can speak to Zoho Recruit as a good solution for small companies (less than 100 people), where I’m downloading several dozen resumes a month. I have worked with the major recruiting ATS solutions in the past that are managing thousands of downloads and 100+ recruiters accessing the data at the same time, and I can’t be sure how Zoho Recruit would handle that volume of activity. It’s easy to look at candidates and resumes are searchable which is the biggest bonus for me. There are tons of customizable reports to use.
Zoho Recruit is really built for people who already know what an ATS is. If you are brand new to recruiting and don’t really know how to work with a tracking system, you might struggle, with knowing which pieces you really want to use. From the other reviews I’ve read, others complain about service, but I’ve never had an issue when I had to email them for any question. They’ve been friendly and responsive.
Nothing I can think of.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.