Zoho Social is a social media management program that allows businesses to manage multiple social accounts in a single platform. It allows users to publish their posts and track the performance of their content through its analytics and reporting functionalities. We compiled Zoho Social reviews from around the web and determined that they have generally positive ratings. We also compared the most common pricing options for small business owners.
Zoho Social Customer Reviews
Ease of Use: Excellent
Customer Service: Excellent
Summary of Zoho Social Customer Reviews
What Zoho Social does well:
Users who recommend Zoho Social said that they find SmartQ (a function that detects best posting times) very helpful. They also liked its intuitive and easy-to-use interface.
What Zoho Social does not do well:
Users who left negative reviews of Zoho Social said that they find the inability to engage followers directly from the platform inconvenient. Some users also experienced bugs and glitches when scheduling Instagram posts.
Most Helpful Positive Review
A user who left a positive review on the review site G2 Crowd said that compared to other social media management tools, Zoho Social is more intuitive and user-friendly. He mentioned that the SmartQ feature is really helpful with identifying the best times to schedule posts. He also finds the CRM integration useful since he uses some other Zoho products.
Most Helpful Negative Review
A user who left a negative review on G2 Crowd said that he sometimes experiences issues with the follower activity notifications. He claims that there are delays in getting them, and sometimes they don’t get them at all especially on the mobile app. He also complained about not being able to interact or engage with their audience (such as liking and replying to comments) directly from the platform.
Zoho Social Reviews From Users Around the Web
Here are a few other resources for finding helpful Zoho Social reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: August 31, 2017|
Zoho Social Pricing
Zoho Social has a free plan and two paid subscription plans which range from $10 to $50 per month. Users who opt for annual billing plan get two months free. The main differences between the plans are the number of users who can use the software and the inclusion of more advanced features in higher plans.
|Annual Subscription (2 months free)|
|Number of Brands|
|Publishing and Scheduling|
|Zoho CRM Integration|
All three plans include access to platforms including Facebook, Instagram, Twitter, LinkedIn, and Google+.
Only the two paid plans have the option to add users and brands for a certain fee. The Standard and Professional plans also get access to SmartQ, a function that detects the best posting times for each brand depending on real-time analytics and rate of engagement in past posts.