Zoho Social is a social media management program that allows businesses to manage multiple social accounts in a single platform. It allows users to publish their posts and track the performance of their content through its analytics and reporting functionalities. We compiled Zoho Social reviews from our website and from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Zoho Social Pricing
Zoho Social has two types of subscription plans: For Individuals and Businesses (ranges from $0 to $50/month) and For Agencies (ranges from $83.33 to $125/month). The main differences between the plans include the payment scheme and brands included, as well as access to premium features such as bulk scheduler, advanced analytics, custom domain, and more.
For Individuals and Businesses
*Users can purchase add-ons such as additional team members ($10/member) and Brands ($10/brand) under the Standard plan.
Subscribers of agency plans can purchase up to 5 additional team members or 5 additional brands at $350/year.
Users managing more than 50 clients may contact Zoho Social support for customized pricing quotations.
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Summary of User Reviews
What Zoho Social does well:
Users who gave Zoho Social positive reviews said that the app’s interface is very user-friendly. Two favorites functionalities by users are the Bulk Uploader and SmartQ (automated intelligent posting feature), which help them save a lot of time when scheduling social media posts. They also said that the product is quite robust for its pricing.
What Zoho Social does not do well:
Users who gave Zoho Social negative reviews said that the analytics could be improved, citing that the dashboard sometimes does not show real-time statistics. They suggested including Pinterest and private LinkedIn accounts among the social media platforms that can be managed by the app. Users also said that the customer service quality could be better.
Most Helpful Positive User Review
“The program is very user friendly…very intuitive if you’ve used any other scheduling program. The integration of SmartQ (a best posting time determination feature) is nice. I like that it works well with the most popular social media platforms: Facebook, Google +, Linkedin, and Twitter. My favorite feature is the bulk scheduler and the ability to upload a spreadsheet for scheduling. Saved me so much time.”
– Robin Caroll
Most Helpful Negative User Review
“The support needs improvement. Takes days to get someone. In their defense, you won’t really need support because it’s easy to use. I’d also like to be able to use the app with my private LinkedIn profile.”
– Amokrane Tamine
Zoho Social Features
Check out the list below of some of Zoho Social’s features.
- Post Creation
- Publishing Calendar
- Bulk Scheduler
- Reporting and Analytics
- Team Collaboration
- Custom Audience Targeting
- Facebook Lead Ads
- Brand Mentions
- Keyword and Hashtag Monitoring
- Twitter Lists
- Unified Brand Inbox
- Live Stream
Helpful Social Media Management Resources
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Zoho Articles — Check out our rich resource of other Zoho-related articles.
Zoho Social FAQ
Does Zoho Social offer a free trial?
Yes. Zoho Social offers a 15-day free trial for all its paid plans. Once the trial period expires, you will be downgraded to the Free Plan or have the option to subscribe to a paid plan.
Do I need to submit my credit card details to sign up for the free trial?
No. Zoho Social does not require credit card details for its free trial.
Are there available Zoho Social materials where I can get more product information?
Interested users may click here to check out available Zoho Social webinars for more information on how to use the product.
Zoho Social Overview Video
This video provides an overview on how Zoho Social can help businesses reach their customers the right way and strengthen their brand.
When choosing a social media management program, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Zoho Social’s popular integrations: