Zoho Survey is a survey software and questionnaire-creation tool that allows users to build and distribute surveys, as well as analyze the responses received. It also enables results to be viewed graphically and in real-time. We compiled Zoho Survey user reviews from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Summary of Zoho Survey User Reviews
What Zoho Survey Does Well
Users who gave Zoho Survey a positive review said that the software is very easy to use. Many of them like that it has ready-made templates that can be easily edited according to their company’s needs. They also highlighted the company’s helpful and friendly customer support reps.
What Zoho Survey Does Not Do Well
Users who gave Zoho Survey a negative review said that while there are many template choices, the designs could use a modern update to be more appealing to survey takers. Some of them also recommended the ability to upload a file of questions to the survey, so they do not have re-type everything into the software.
Most Helpful Positive User Review
One user who left a review on G2 Crowd said that she finds it easy to navigate through the platform’s features and appreciates that it has plenty of templates to choose from. She added that connecting with the customer support team is always a positive experience because they are very helpful, thorough, and friendly.
Most Helpful Negative User Review
One user who left a review of Zoho Survey on Capterra said that he hopes it would allow users to upload survey questions from a file they created outside of the software, so that they won’t have to type all the text again. He also added that while he likes the current templates, it would help a lot if there are newer and more modern designs available.
Zoho Survey Pricing
Zoho Survey offers one free plan and three paid subscription plans: Plus ($29/month), Pro ($39/month), and Enterprise ($89/month). A discount is offered if payment is made yearly. The main difference between the plans is the level of customization.
Non-profit organizations are given a special discounted rate. Please contact their customer support for more information.
Zoho Survey Features
Check out the list below of some of Zoho Survey’s features:
- Unlimited Surveys
- Over 200 Pre-Made Templates
- Personalized Themes
- Email Polls
- Translation Into Over 30 Languages
- Skip Logic
- Trigger Emails
- Survey Sharing
- Offline Surveys
- Android and iOS Apps
Helpful Survey Software Resources
How to Conduct an Employee Engagement Survey With Free Template – Check out this article where we explain how you can do an employee engagement survey within your company from start to finish and what to do with the results.
How to Get Reviews on Amazon the Right Way – Customer feedback is important to improve your business operations, especially when you’re selling on Amazon. Read on to get ideas on how you can get reviews faster and maximize the positive reviews that drive product sales.
Small Business Software Survey: Key Findings About Small Businesses – Not sure about the type of software you need for your business? Check out this article for some insights on the types of software widely used by small businesses, the types used least often, and the most popular brands.
Zoho Survey FAQ
What is included in Zoho Survey’s free plan?
The free plan includes unlimited surveys, 10 questions per survey, 100 responses per survey, and access to more than 200 templates. It also includes HTTPs encryption, password protection, one response collector per survey, access to real-time responses, and.the ability to embed a survey in a website and share it on social media, This is free forever.
I want the full-scale Enterprise subscription plan. Does it have a free trial?
Yes. Users interested in the Enterprise plan can avail of a 7-day free trial, during which they can access all the features of the subscription with a limited count of 2,500 responses. If the maximum response limit is reached before the trial period expires, the survey will be closed.
What is a white label survey?
A white label survey is one that carries the user’s brand name on the sheet and without a Zoho Survey logo anywhere on the questionnaire. This service is offered to Pro and Enterprise subscription plans.
Zoho Survey Overview Video
This video provides an overall background on what Zoho Survey can do to help businesses and researchers make better decisions from the analyzed gathered data.
When choosing a survey software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Zoho Survey’s popular integrations:
- Google Docs
- Zoho CRM
- Zoho CRM Plus
- Zoho Reports
- Zoho Campaigns
- Zoho SalesIQ
- Zoho Flow