Airwallex Business Account Review

Written By
Robi Mansueto
Robi Mansueto
Reviewed By:
Jan 8, 2025
5 minute read

Airwallex provides businesses with global accounts designed to simplify overseas transactions. This financial technology (fintech) platform offers fast transfers, multicurrency accounts, and corporate cards.

By using transparent and competitive foreign exchange rates, businesses can effectively lower currency conversion costs and utilize various payment methods. In addition to its global accounts, Airwallex offers valuable software integrations that enhance business efficiency, further increasing the benefits of using its services.

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How I Evaluated Airwallex Business Account

To learn about Airwallex’s business accounts and services, I explored the fintech’s website. While writing the Airwallex business account review, I focused on the fee structure, features, and software integrations associated with the account. In addition, I researched the user feedback for the Airwallex business account features by checking third-party websites and mobile app reviews.

As a fintech platform, I compared Airwallex with other payment processing providers, such as Revolut and Bluevine. Both Airwallex and Revolut offer local accounts in multiple currencies, seamless international payment acceptance, and competitive rates for sending money abroad.

Similarly, Bluevine facilitates international payments in several currencies to many countries.

Terms & Features

Special OfferNone
Opening Deposit RequirementNone
Monthly Maintenance FeeNone
APY None
ATM FeesNo ATM card
Other Standout Features
  • Fee-free local and global transfers
  • 90% same-day arrival of transfers
  • Global transfers to over 150 countries 
  • Fund conversion at market-leading, interbank rates
  • Software integrations include QuickBooks, Xero, Shopify, eBay, and WooCommerce

Use Cases

  • You regularly make international transfers: With Airwallex, most of your overseas payments can arrive on the same day, with a success rate of 90%.
  • You want to save on transfer fees: Airwallex allows you to open local currency accounts in over 60 countries, which helps reduce conversion costs.
  • You have an ecommerce business: Multiple software integrations make Airwallex ideal for companies with digital operations. It is compatible with various accounting, productivity, ecommerce, and marketing and sales tools.

Airwallex Alternatives & Comparison

 Account NameMonthly Service FeeAPYFree Monthly Transactions
Airwallex logoGlobal AccountNoneNoneVaries
Visit Airwallex
Bluevine logo.StandardNone1.3% Unlimited
Visit Bluevine
comp_1_logo-usbank-siteheader.pngBusiness EssentialsNoneNoneUnlimited digital transactions and 25 free teller transactions
Visit U.S. Bank
Revolut logoBasic Business AccountNoneNoneFree and instant between Revolut accounts
Visit Revolut

Airwallex Business Account Reviews From Users


Users LikeUsers Dislike
Great exchange ratesNo assistance for fraud dispute
Efficient overseas transfersSuspension of account and withheld funds
Syncs with ecommerce toolsRejected applications
Supportive relationship managers

On Trustpilot, Airwallex has a rating of 3.8 from nearly 1,500 reviews. Most Airwallex business account reviews are positive, with users from various locations appreciating the ability to make seamless cross-border payments. They highlighted the cost-effective rates, various software tools, and the tailored support they received from customer service.

However, some Airwallex reviews show that Airwallex failed to assist users with fraudulent disputes, stating that their voicemails were not returned. Others complained about frozen accounts and unreasonable fund holds, which made it challenging to operate their businesses. Additionally, many reviewers expressed frustration over not receiving explanations for account rejections.

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The Airwallex mobile app has an impressive rating of 4.9 on the App Store from about 300 reviews. On Google Play, it has a 3.8 rating based on over 200 reviews. Reviewers praised the app for its excellent user interface, noting that transactions were fast, secure, and easy. One user particularly remarked on the provider’s impressive service for international banking.

Airwallex Business Account Terms

Required Opening Deposit$0
Required Balance Minimum$0
Transaction Limit Before FeesNone
Monthly Fees$0
Global Account Receiving Funds Fee$0
Local Transfer Fee$0
SWIFT (SHA ) Transfer Fee$15 per transfer
SWIFT (OUR ) Transfer Fee$25 per transfer
ATM FeesCard cannot be used at ATMs
Cash DepositsNone; cash deposits are not accepted
APYNone

Airwallex Business Account Requirements

Business Documents
  1. Supporting tax ID documentation
  2. Certificate of formation or incorporation
  3. Attestation of beneficial ownership
Personal Information
  1. Social Security number for US persons 
  2. Official government-issued photo ID
Additional Supporting Documents

In general, two to three of these supporting documents are required for foreign businesses and/or businesses operating outside the US. 

  1. Recent brick-and-mortar U.S. bank account statement 
  2. Contracts between your US entity and established third-party US businesses
  3. Invoice statements with US-based customers
  4. Evidence of employee(s) based in the US
  5. Service lease with coworking space
New Business Supporting Documents
  • Contracts for sale
  • Bank statement indicating business operations
  • Copies of sales or purchase invoices
  • Pro forma invoices from suppliers
  • Proof of business insurance
  • Receipts for software subscriptions
  • Proof of owning a website domain
  • Proof of being registered with an online marketplace
  • Utility bills issued in the name of the business (not for sole proprietors)
  • Qualifications, membership in professional organizations, or membership in professional service registers or industry associations.

Certain high-risk industries are not allowed to open an Airwallex account. These include investment firms, pharmaceutical companies, and charities. See AirWallex’s list of unsupported business industries.

How to Open an Airwallex Business Account

  • Step 1: Visit the Airwallex website and choose the business banking product.
  • Step 2: Click the Get Started button.
  • Step 3: Enter your business email.
  • Step 4: Complete the required business information.

Airwallex Business Account Features

Airwallex Global Account
  • No opening deposit and minimum balances
  • No transaction limits and monthly fees 
  • Local currency account opening; receive payments in over 20 currencies
FX & Transfers
  • Market-leading international FX rates
  • Fast and cost-effective domestic and international transfers 
  • Payouts to over 150 countries in over 60 currencies
  • Batch transfers
  • Various payment options (bank transfers, BPAY , and SWIFT )
High Security
  • End-to-end encryption 
  • Multi-layered approval workflows
  • User permission setup
Multicurrency Corporate Cards
  • Issue employee business debit cards to team members to streamline local and global purchases
  • Set spending limits and controls
  • Allow instant creation, cancellation, or freezing of cards
  • Monitor card activity
  • Access virtual and physical cards
Software Integrations
  • Accounting: Asperato, NetSuite, Odoo, QuickBooks, Sage, and Xero
  • Productivity: Asperato and Zapier
  • Ecommerce: Amazon, Lazada, Magento, Shopee, Shopify, Shoplazza, SHOPLINE, WooCommerce, eBay, and Fnac
  • Marketing and sales: HubSpot
Customer Service
  • Email: support@airwallex.com 
  • Phone: 855-932 3331; available from 8 a.m. to 6 p.m. PT
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Other Airwallex Business Products

  • Global Treasury
  • Banking as a service (BaaS)

Frequently Asked Questions (FAQs)

What are the disadvantages of Airwallex?

Airwallex, unlike traditional banks, does not have physical branches and offers a limited range of business banking products. Additionally, some users have reported that it lacks live chat and 24/7 hotline customer support.

Is it safe to use Airwallex?

Yes, Airwallex is considered safe to use. It complies with legal regulations and provides multi-layered security, including two-factor authentication (2FA), data encryption, and ongoing security monitoring. The platform is licensed and regulated on a global scale.

Is Airwallex better than Wise?

While Wise offers competitive rates for small businesses, Airwallex is the better option for growing and large companies needing to make frequent international transactions.

Bottom Line

Airwallex is an excellent choice for businesses that frequently make international payments, as it enables the cost-effective opening of local accounts. This helps eliminate conversion fees for each transaction, which can add up. Additionally, providing free employee cards simplifies the tracking of expenses, regardless of where your staff is based.

Robi Mansueto

Robi Mansueto

Banking & Credit Cards Expert at Fit Small Business

Robi Mansueto brings over a decade of experience in consumer and preferred banking, with expertise in investment services, client relationship management, and financial product sales. She has held key roles at the Bank of the Philippine Islands and CIMB Securities (Singapore), where she managed high-net-worth clients and oversaw investment, loan, and securities transactions. With a strong background in client onboarding, compliance, and risk management, Robi has ensured strict adherence to regulatory standards throughout her career.

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