Matthew Avila

Key takeaways: A collection letter is a written correspondence informing a client of a lapsed invoice date and reminding them to settle their debt. It is typically sent within 14 days after the missed due date. The process of how to write a collection letter requires having four parts. Basic details: The names and addresses…

Coaching employees involves a structured approach that focuses on developing their skills and abilities, addressing performance issues, and setting goals for improvement. If done right, coaching brings significant ROI to your business. According to a frequently cited stat, 63% of companies that provided employee coaching reported higher revenue than their competitors. Here are 11 strategies…