Best HR Software for Small Business in 2023
This article is part of a larger series on Payroll Services.
Not every business can afford a full HR staff; in some cases, an HR software or service can do the same work at a fraction of the cost. The best software for HR can handle a multitude of tasks, such as hiring, payroll, benefits, and performance management. Many providers offer all-in-one systems, while others have standalone solutions that you can purchase separately. Some even provide professional employer organization (PEO) services for small businesses needing expert help handling day-to-day HR tasks.
In this guide, we compiled a list of the nine best HR software for small business owners.
- Rippling: Best overall HR system for small businesses and tech-heavy companies
- Gusto: Best for small companies needing payroll and basic HR
- Paychex: Best for startups and solopreneurs
- TriNet Zenefits: Best for companies with temporary and contract employees
- ADP Run: Best for small businesses expecting rapid growth
- Paycor: Best for fully configurable payroll with robust HR features
- BambooHR: Best for budget-minded companies needing solid HR solutions
- Zoho People: Best for small businesses looking for low-cost, basic HRIS tools
- Homebase: Best for time tracking and employee scheduling
Top HR Software for Small Business Compared
Don’t know what an EOR is?
EOR stands for employer of record. It’s an HR service provider that assumes legal responsibility for your global workforce, allowing you to compliantly hire and pay workers. To know more about how it works, read our Employer of Record guide.
Quiz: Determine Your Ideal HR Software
Need help selecting a provider from our list of HR software?
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We’ve evaluated these tools in-depth for different types of business use, grading them on a five-star scale by features, price, and ease of use. We list the applicable buyers’ guides under each product so you can easily get more information specific to your business.
Rippling: Best Overall HR Software for Small Businesses & Tech-heavy Companies
Pros
- Offers full-service HR and payroll options
- Has modular HR, payroll, benefits, and IT solutions
- Provides international payroll, EOR, and PEO services
- Integrates with more than 500 apps
Cons
- Gets pricey as you add features
- Phone support from HR experts costs extra
- PEO service isn’t IRS and ESAC certified
Since Our Last Update:
Rippling continues to expand its offerings and has added two modules. Its new Headcount Planning solution provides you with a centralized database to track headcount allocations for hiring activities, while the Compensation Bands module allows you to create, manage, and securely share salary bands and comparative ratio (compa-ratio) details with stakeholders.
Rippling is the best overall HR software for small businesses because it offers a robust range of HR products you can choose to integrate at any time. Aside from an employee database, you get applicant tracking, payroll, benefits administration and plan options, time tracking, learning management, and onboarding solutions. It even provides professional employer organization (PEO) services and lets you pay international workers.
In addition, Rippling is an excellent choice for tech-heavy companies because its modular system handles not only HR and payroll but also IT functions. It lets you assign computers and software to new hires as part of the onboarding process and has device and app deprovisioning tools for resigning employees. With more companies going remote and relying on technology to function, a system specializing in this area is essential.
Rippling Is Featured In
The monthly cost of Rippling’s modules starts at $8 per employee. For your small business HR software needs, Rippling can work with you to create a custom package with the features that you want. Note, however, that you have to purchase its core workforce management platform before getting any of its modules.
In the quote we received, its workforce platform with full-service payroll, new hire onboarding, time tracking, and software integrations cost $35 plus $8 per employee monthly. For an additional monthly fee of $8 per employee, per module, you can add Rippling’s IT solutions for managing business apps, devices, and computer inventory. Benefits administration services are also available, but pricing varies depending on the insurance broker.
NOTE: Right now get your first month FREE. But hurry! You must sign up before December 1, 2023!
If you need other HR solutions and services, including basic finance tools, Rippling offers the following custom-priced modules:
- Applicant tracking
- Learning management
- Employee survey
- Benefits administration
- Flex benefits (FSA, HSA, and commuter benefits)
- ACA & COBRA administration
- HR help desk
- Headcount planning
- Compensation bands
- PEO services
- EOR services
- Expense management
- Corporate cards
- Bill pay (coming soon)
Hiring tools
Like others on our list, Rippling can post to multiple job sites (like Indeed or LinkedIn), track applicants through the interview process, and, when hired, have them onboard online. However, Rippling is ace at customizing the hiring workflow, including automatically ordering background checks, and can onboard new employees in 90 seconds.
IT solution
Rippling was the first HR software we ever reviewed that provided basic IT solutions for setting up and managing your employees’ computers and business software. We still think its process is the most intuitive. You can even order laptops through Rippling, and all of your staff’s system permissions and app accounts will be set up. It can also help with the deprovisioning process and store your computers in its warehouse for safekeeping and reassignment.
Robust software integrations
None of the other software in this guide have as robust third-party integration options as Rippling does. It connects with over 500 software applications, making it much more efficient for companies planning to add Rippling to an existing group of software products.
Payroll processing
Processing payroll with Rippling takes less than two minutes. It offers direct deposit payments and tax filing services, plus pay-as-you-go workers’ compensation through AP Intego. It handles a multitude of wage garnishment issues, even sending the money to the applicable agencies. You can also use it for international employees. Reporting is also intuitive—it has metrics you can evaluate immediately before running payroll to ensure you’re not missing anything.
Robust learning management system
Take advantage of Rippling’s over 1,000 pre-built courses, from cybersecurity to HIPAA, or build your own. You can set up training programs and enrollment rules, and track progress. Set up quizzes and record certifications for compliance as well. You can even automate enrollment into needed or mandated courses so employees keep certifications up to date. It’s one of the most robust of the products on our list, and as usual, Rippling makes it easy.
Flexible PEO
Rippling offers PEO services you can turn on when you need to outsource your HR administration; you can also turn it off with the click of a button when you’re back to only needing the software. ADP Run and Paychex may have PEO services, but they lack Rippling’s easy on/off button. In addition, ADP’s PEO (ADP TotalSource) is a completely separate product that runs on a different software than its small business HR and payroll solutions, so toggling back and forth isn’t an option.
Rippling earned an average score of 4.85 out of 5 on popular user review sites like G2 and Capterra. Users said they love the intuitive interface and easy integrations. Several others also commented that its robust solutions, ease of use, customizability, and good customer service are standout features.
Gusto: Best for Small Businesses Needing a Payroll Solution
Pros
- Files and pays federal, state, and local payroll taxes
- Unlimited and automatic pay runs
- Offers basic job posting and applicant tracking tools
Cons
- Health insurance is available only in 37 states
- Doesn’t provide international employee payroll services (only for contractors)
- Not customizable for large complex businesses
Gusto makes our list of best HR software for small companies because of its affordably priced plans and excellent, easy-to-use payroll tools. It files your payroll taxes and W-2/1099 year-end tax reports, manages paid time off (PTO), administers workers’ compensation, and has a wide range of benefits options. You can run payroll an unlimited number of times (many on our list charge by pay run). Plus, you can pay employees by pay cards in addition to checks or direct deposits. Only ADP Run and Paychex also have this option, which is becoming increasingly important for Gen Z employees.
Gusto Is Featured In
Aside from its contractor-only payroll package, Gusto offers three plans:
Simple: $40 per month + $6 per employee monthly
- Includes full-service payroll, tax filings, payroll tax filings, single state pay processing, two- and four-day direct deposits, employee benefits, new hire reporting, offer letter templates, onboarding, and basic support
Plus: $80 per month + $12 per employee monthly
- Simple + next-day direct deposits, multistate payroll including W-2s and 1099s, time and paid time off (PTO) tracking, applicant tracking, basic job postings, project tracking, and full support with extended support hours
Premium: Custom-priced
- Plus + performance reviews, surveys, full-service payroll migration, access to HR experts, direct line to priority phone and email support, and a dedicated account manager
Contractor-only plan: $35 per month + $6 per contractor monthly
- Full-service payroll, four-day direct deposits, and state new hire reporting
Gusto also offers the following add-on solutions and services:
- State payroll tax registration: Pricing varies per state
- International contractor payments: Pricing varies
- R&D tax credits: 15% of identified tax credits
- HR advisory services for Plus plan only: $8 per employee monthly (this is included for free in the Premium tier)
- Health and other benefits: Pricing varies by benefit
Affordable payroll-first plans
If your pain point is payroll, Gusto is an excellent choice. Rippling, Zenefits, BambooHR, and Homebase offer payroll as an add-on and require you to purchase their core HR products first. Paychex and ADP charge by pay run, while Gusto allows unlimited pay runs, which is great if you pay different types of employees on different schedules. With monthly fees that start at $40 plus $6 per employee, it’s optimal for small businesses looking for solid pay processing tools.
Benefits administration
Gusto offers health, dental, and vision insurance; commuter benefits; retirement plans; HSAs and FSAs; and 529 college savings accounts. The kicker is that its health insurance is not available in 13 states (Alabama, Alaska, Hawaii, Louisiana, Mississippi, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, and Wyoming) as of this writing. However, you can add your own broker for $6 per month per employee.
If this is a dealbreaker for you, consider Paycor, Paychex, and ADP Run for benefits available across the US. Rippling also has extensive coverage, but its benefits modules are paid add-ons.
Basic HR tools
Gusto doesn’t compare to Paychex or ADP Run on the number of HR features and tools available. Its job posting solution isn’t as robust as ADP’s, which can post jobs to 25,000 sites (via ZipRecruiter). While its hiring tools are limited, it does provide for average small business needs, like offer letters, online W-4 and I-9 forms, HR documents, basic time tracking, and a self-onboarding portal.
In-house HR expertise
Gusto provides access to certified HR experts—you can direct any compliance and HR questions you have to them. However, you’ll need to subscribe to Gusto’s highest plan to get it (or pay $8 per person monthly if you’re on the Plus tier).
Gusto is rated highly on user review sites like Capterra and G2, with an average score of 4.30 out of 5. Employers and employees praise the interface and ease of running payroll. Some reviewers also appreciate how it handles the filing of payroll taxes. However, a few complained about having experienced slow load times when accessing its software.
Paychex: Best for Solopreneurs & Startups Wanting Flexible Payroll & HR Solutions
Pros
- Flexible payroll and HR plans, even one for solopreneurs
- Advanced HR tools available with employee benefits options
- Dedicated payroll specialist
- 24/7 customer support
Cons
- Pricing isn’t all transparent
- Software comes with a learning curve (due to the many features)
- Different contacts for different HR and payroll products
- Document management, time tracking, benefits, and recruiting tools cost extra
Since Our Last Update: Some of the Paychex Flex plan features have changed. For example, hiring and onboarding are now available in the starter tier (previously, these were in the highest plan). The provider has also enhanced its payroll tax administration by including tax filings and payments to its services (this used to cost extra).
Paychex offers HR software and services to businesses of all sizes, but we recommend it for small businesses starting out that may eventually scale. We also suggest it for solopreneurs because it’s the only one with a package for the self-employed, which includes payroll, a retirement plan option, and business incorporation services (you can then transition to Paychex Flex as your business grows).
Paychex Flex includes full-service payroll, payroll tax administration, employee benefits, new hire onboarding, and a learning management solution. You even get a dedicated payroll specialist and access to HR advisers (something Rippling charges extra for). Plus, like Rippling and ADP, Paychex offers a complete PEO option with benefits management and HR consulting.
Paychex Is Featured In
Paychex offers a wide range of HR solutions and services, but for its payroll platform, Paychex Flex, it has three plans:
Paychex Flex Essentials: $39 per month + $5 per employee
- Includes full-service payroll, tax filing and payment services, direct deposits, hiring and onboarding, new hire reporting, employee self-service tools, cashflow assistance, and a financial wellness program
Paychex Flex Select: Custom-priced
- Essentials + learning management and access to job posting website and general ledger integrations
Paychex Flex Pro: Custom-priced
- Select + background checks, state unemployment insurance (SUI) services, garnishment payments, custom analytics, an employee handbook builder, and paycheck previews to allow employees to review their paychecks before paydays
For solopreneurs and the self-employed, the provider offers a custom-priced Paychex Solo plan. Aside from payroll, this package includes incorporation services and access to a 401(k) plan.
Multiple plan options
Paychex offers multiple plans that target different business sizes. It alone offers an option specific to solopreneurs (Paychex Solo). It also has a Paychex Flex product with three plan options, wherein premium tiers come with more compliance support. It even provides a PEO package, a service that other competitors on this list don’t offer (except Rippling and ADP).
Robust HR tools
Paychex’s plethora of HR tools is one of the reasons it earns a place on this list. In addition to the tools offered in its plans, it has a wide range of add-ons. Some examples include compliance support, employee recognition, time clocks, talent management, and compensation benchmarking. Paychex provides a custom quote after discussing your needs with you.
Strong hiring support
Paychex’s hiring tools go beyond job posting and applicant tracking. Like Rippling, it has screening and background checks (Pro Plan.) Further, its team of HR professionals can provide recommendations and expert support. In addition to paperless onboarding that even works for mobile, Paychex offers online learning sessions, including sexual harassment prevention training.
Benefits and insurance options
Paychex is licensed as an insurer, so it offers insurance directly. Unlike Gusto and Zenefits, which have limited health benefits coverage, its health insurance covers all 50 states. It can even help automate your benefits management processes through its benefits administration solution, Flock, which is a paid add-on to Flex.
Payroll processing
Paychex can manage both employee and contractor payroll, but it doesn’t have Gusto’s contractor-only plan and charges by pay run. However, its “Voice Assist” feature provides you with a secure and hands-free way to process payroll. It works on Google Assistant-compatible devices and comes with voice verification and artificial intelligence (AI) tools so you can run payroll without having to log into Paychex Flex. None of the other HR solutions for small business owners we reviewed have this functionality.
Users who left positive Paychex reviews online said that it offers good reporting options, great onboarding functionalities, and an easy-to-learn interface. We also found its platform simple to use because it does not crowd its interface with extraneous features. Overall, its average user rating on third-party user review sites is 4.15 out of 5.
TriNet Zenefits: Best for Temp, Contractor & Contingent Employee Management
Pros
- Easy to use
- Affordable plans with multiple options
- Strong compliance tools with HR advisory services
Cons
- Payroll and advisory services are paid add-ons
- Medical, vision, and dental plans not available in Hawaii
- All plans and add-ons have a minimum five-employee requirement
TriNet Zenefits is an easy-to-use HR software designed to organize employee data and streamline processes. Its special plan for contingency workers like contractors or temporary employees makes it great for companies with seasonal surges. It also offers robust compliance solutions, which include overtime safeguards and state-compliant paystubs. It even has an online “Compliance Assistant” that helps track your compliance status and alerts you of submission deadlines for unique forms critical to your business.
Its core product is HR, but you can add payroll functionalities to its platform. Time and attendance tracking tools are also included in all of its plans—functionalities that the other providers in this list, except Homebase, charge extra for (Gusto offers basic time tracking in its premium tiers).
TriNet Zenefits Is Featured In
With Zenefits, you can choose from monthly billed and annually billed plans. While annually billed plans offer discounted pricing, you have to pay the fees in advance and in a lump sum. In addition, all plans and add-ons require at least five employees. Below are the base plans:
Essentials: $10 per employee monthly ($8 per employee, per month if billed annually)
- Includes onboarding, employee management, time and PTO tracking, staff scheduling, and access to an analytics dashboard
Growth: $20 per employee monthly ($16 per employee, per month if billed annually)
- Essentials + performance reviews, customizable employee analytics, and compensation management
Zen: $27 per employee monthly ($21 per employee, per month if billed annually)
- Growth + employee surveys and a “People Hub” collaboration tool
If you have contingent workers, such as temporary staff and independent contractors, Zenefits will bill you $6 per active worker monthly with any plan. The following add-on solutions and services are also available:
- Payroll: $6 per employee monthly
- Full-service payroll with tax filing services
- Advisory services: $10 per employee monthly
- Access to certified HR pros
- Benefits administration if you have your own broker: $5 per employee monthly
- Recruiting solutions to help you find and hire employees: Starts at $62 per month
Contingent employee support
TriNet Zenefits is the only provider on our list with a special pricing for contingent employees, which includes temp workers as well as contractors. For only $6 per month for only the months they are working, you can add that employee to your plan and add-ons. This is cheaper and more functional than Gusto’s Contractor Plan. It’s an economical way to handle HR for seasonal workers or times when you surge operations with contract or temp labor.
Hiring support
The good thing about TriNet Zenefits is that its base HR product includes the basic hiring features small businesses need—from online offer letters to self-onboarding and employee information management. Storing new hire forms and other company files (like policies and handbooks) is also made easy with TriNet Zenefits’ document management feature.
However, it lacks the job postings of Homebase and ADP, the hiring services of Paychex, and the applicant tracking tools of BambooHR, Zoho People, and Paycor. If you want both job postings and applicant tracking, consider either Rippling or Gusto.
Compliance tools
TriNet Zenefits supports and automates a host of compliance tasks across payroll, benefits, and general HR, such as generating pay stubs that adhere to state requirements, sending required notices during onboarding and offboarding, and monitoring Affordable Care Act compliance. What stands out, however, is its Compliance Assistant tool, which helps you develop a deeper understanding of what’s required of your business, set reminders for deadlines, and monitor your compliance status.
Feature-rich platform
TriNet Zenefits’ HR solutions are designed to handle all aspects of the employee lifecycle. Its standard plans include many features you may have to pay extra for with other services on our list. For example, its most basic plan includes a time clock—something Paychex, for example, offers as an add-on. The higher plans have performance management tools which several on our list offer only as add-ons.
If you have employees in Hawaii, however, you cannot get health benefits for them. Instead, consider Paycor, ADP Run, or Paychex. Rippling is also a good option, but its benefits modules are paid add-ons.
Time and scheduling in every plan
In all TriNet Zenefits’ plans, time and scheduling are included—which means no add-on fees. This is a great feature for companies with hourly employees because they won’t have to shop around for time clocks and other systems that integrate.
Overall, TriNet Zenefits earned an average score of 4.10 out of 5 from real-world users, the lowest score of those on our list. Many reviewers said that it is generally affordable and easy to use, although some users wish for more setup support and help dealing with tax issues.
ADP Run: Best for Small Businesses Planning to Grow Into Large Enterprises
Pros
- Flexible plan options
- Offers secure paychecks with advanced fraud protection
- Wide range of HR and payroll solutions; even has PEO services
Cons
- Non-transparent pricing
- W-2/1099 form delivery and filing services cost extra
- Time tracking, health insurance, and workers’ compensation are paid add-ons
ADP has a range of plan options that serve businesses with up to 1,000+ employees—even a PEO option that’s great for scaling companies needing support in the initial growth stage. Its human resource software for small business owners is its ADP Run product, which comes with solid payroll and HR tools. Small business competitors like Gusto don’t offer as much as ADP to support companies from hire to retire—and definitely not from startup to enterprise.
ADP Run and other ADP products show up in many of our buyer’s guides, and when it doesn’t, it’s often because of its price and size—it’s a larger company that can sometimes be difficult to navigate. You need to call its representatives for pricing (our quote was $40 per weekly pay run plus $3 per employee/month). However, its plans include payroll as the base solution and are easily customizable.
You can run payroll and view important alerts directly on ADP Run’s main dashboard. (Source: ADP)
ADP lets you run payroll quickly or put it on automatic. (Source: ADP)
ADP Is Featured In
ADP Run offers four plans:
Essential: $40 per weekly pay run + $3 per employee monthly*
- Includes payroll, tax filings, onboarding, direct deposits and a Wisely debit card, new hire reporting, and employee discounts
Enhanced: Custom-priced
- Essential + check signing services, SUI management, background checks, and job postings via ZipRecruiter
Complete: Custom-priced
- Enhanced + HR forms and documents, an employee handbook wizard, and an HR help desk
HR Pro: Custom-priced
- Complete + training programs, enhanced HR help desk support, and additional assistance in creating your employee handbook
*Pricing is based on a quote we received
Multiple product options
ADP Run is most comparable to Paychex Flex and offers a set of plans for small businesses and enterprises—although ADP doesn’t have a special tier for solopreneurs. It also has a wide range of additional tools it can add to your plan, like Paychex does.
It has a PEO service you can upgrade to, ADP TotalSource. However, it isn’t as flexible as Rippling, which lets you easily turn off PEO and switch to using its software again.
Robust hiring tools
ADP can post to 25,000 job sites—way more than the competition, but you may need to pay for some. It also provides training tools, including prerecorded training courses to help you scale faster. Ultimately, it gives you the solutions to onboard new employees efficiently without taking away unnecessary time from your schedule.
Benefits administration
Like Paychex, ADP issues insurance directly from its organization. You can choose from health plans to retirement options, and more. It even has retail and restaurant discounts that you can offer as a perk to employees. On top of that, it’s licensed in all 50 states, so you don’t have to worry whether or not your business is covered. In contrast, TriNet Zenefits’ health plans don’t cover Hawaii; Gusto’s health insurance is limited to 37 states; and Homebase, Zoho People, and BambooHR don’t offer benefits plans.
Employee payment options
Aside from direct deposits, ADP has a pay card program to give your unbanked employees more payment receipt options. Subscribing to one of ADP Run’s premium plans also grants you access to secure paychecks with check signing and stuffing services. It even delivers the checks to your office so you can distribute them to your employees on payday. None of the other providers in this guide offer such robust paycheck services.
Wisely Pay Card
Gusto and Paychex also offer paycard services, but ADP has added enhancements to its Wisely pay card to even more closely mimic the tools provided by regular banks. It now offers the capability to receive earned pay in advance of a paycheck. It also has cash-back rewards, bill pay, savings envelopes, and access to mobile wallets. These enhancements put this pay card above the competition.
Many of the online ADP Run reviews are positive. Users raved about the features and onboarding but said that overall UX needed work. ADP Run scored an average rating of 4.50 out of 5 on third-party review sites.
Paycor: Best for Companies Needing Fully Configurable Payroll & Robust HR Tools
Pros
- Solid payroll features with fully customizable pay grids
- Wide range of HR solutions (such as scheduling, time tracking, learning management, compensation planning, and engagement surveys)
- Generally easy to set up and use
- Occasionally offers new client promos that waive setup fees
Cons
- Pricing isn’t transparent
- Access to HR advisers and advanced HR tools (like compensation and talent management) are available only in higher tiers
- Recruiting, time and scheduling, workers’ compensation, and benefits administration are paid add-ons
Since Our Last Update:
Paycor no longer has transparent pricing for its small business plans. You have to call the provider to request a quote.
Paycor’s core service is payroll, but it also provides solid HR support. Along with ADP and Paychex, it has one of the most feature-rich platforms, with tools ranging from hiring and time tracking to compensation planning and talent development. It even has pay grids and pay slips that you can customize to fit your business’ complex pay processing needs.
Paycor Is Featured In
Paycor offers four plans:
Basic: Custom-priced
- Includes payroll, tax services, check stuffing, new hire reporting, basic wage garnishments, and a custom report writer
Essential: Custom-priced
- Basic + onboarding, PTO tracking, “Pro” wage garnishment payment services, basic analytics, and access to an online HR support center
Core: Custom-priced
- Essential + employee data imports and access to Paycor’s HR solution
Complete: Custom-priced
- Core + advanced analytics, compensation planning and access to Paycor’s talent development module
Advanced HR features
For companies focused on employee management, Paycor’s training, talent development, and performance management modules are useful. You can go deep with skill surveys in addition to performance reviews. It even provides a compensation solution to help you plan and execute salary increases, bonuses, and rewards. Aside from TriNet Zenefits, none of the providers in this list have a plan that includes compensation planning, although some offer it as an add-on.
Compensation management
While TriNet Zenefits has compensation tools, Paycor takes it to the next level with customized and automated compensation, including bonuses, merit increases, and other programmable rewards. This can help eliminate manual work, make compensation more predictable for your employees, as well as make everything easier to track and budget.
However, Paycor lacks compensation benchmarking capabilities. If you need salary comparison tools, consider ADP’s DataCloud, which provides current market insights to aid you in creating competitive salary packages.
Hiring tools to support growth
Companies that need support as they grow will find Paycor’s recruiting and applicant tracking tools helpful as it streamlines essential hiring processes, like resume parsing and sending offer letters. You can even create a career page to help boost your employer brand. However, its job postings don’t reach 25,000 job sites like ADP does.
Users who rated Paycor on G2 and Capterra gave it an average score of 4.25 out of 5. They say the software is easy to use with efficient time tracking and payroll functionalities. Others commented that while customer service is generally good, the wait times are sometimes long.
BambooHR: Best for Budget-minded Companies Needing Solid HR
Pros
- Ease of use
- Intuitive interface
- Robust employee management tools
Cons
- Pricing isn’t transparent
- Phone and chat support is only available in the highest plan
- Lacks benefits options
BambooHR is another strong competitor in our best HR software guide. It offers a suite of solutions for managing day-to-day HR operations, such as tracking applicants, onboarding new employees, and monitoring PTO and hours worked. Unlike Homebase, Zoho People, and Rippling, it has performance management features with manager and employee assessment solutions to identify your staff’s strengths and highlight skills for development.
It stands out from the others on our list for its price. For under 20 employees, it does not have a base fee like most on our list, and when you get to over 20 employees, it charges a flat, per-month price. It adjusts prices as you increase employees, giving you automatic volume discounts. While performance management, payroll, and time tracking are add-ons, our experience and research show them to be reasonably priced. You need to call for a quote.
BambooHR Is Featured In
Bamboo’s website states that for under 20 employees, it charges on a per-employee, per-month basis. Over 20 employees incur a monthly flat rate. Volume discounts are also automatically applied as your employee count rises. However, pricing isn’t transparent. We contacted the provider to get a quote, and we were provided the monthly fees for its Advantage plan (see below):
Essentials: Custom-priced
- Includes employee management, benefits tracking, workflow automation, and email support
Advantage*: $8.25 per employee monthly for a business with 20 workers
- Essentials + applicant tracking, onboarding tools, and phone support
You can also add other HR solutions to its base plans, such as:
- Payroll: $3 per employee*
- Time tracking: $4.25 per employee*
- Performance management: Custom-priced
- Benefits administration: Custom-priced
*Pricing is based on a quote we received
Engagement tools
The system allows you to run satisfaction surveys that come with Net Promoter Scores (NPS) for measuring employee loyalty and engagement levels. It helps you gauge how your workers feel about the company so you can identify where to improve. ADP, Gusto, TriNet Zenefits, and Paycor offer this in higher plans, and Rippling has surveys as an add-on.
Performance management
BambooHR is one of our top-rated performance management systems, sharing that honor with Zoho People and TriNet Zenefits. It rated highly for customizable review cycles and evaluation criteria. It also offers automated reminders and a goal status report to help managers to track team-wide progress.
Employee management
Like other software on the list, you have an employee database for staff changes, org charts, and documents. You can set permissions to control what employees can edit and view in the self-service portal, and changes automatically flow to its other solutions, including third-party integrations. Bamboo has 50 built-in integrations—a good number, though Rippling offers 10 times that—and an open API if you have a special need.
Learning management
One feature that Gusto, Homebase, and TriNet Zenefits don’t offer is training tracking. With BambooHR, you can set up the different training required for each employee (plus optional ones) with deadlines you can use to confirm they are completed on time. This helps support your employees’ developmental plans and ensures your staff attend required programs, like sexual harassment prevention training.
Overall, it earned average user scores of 4.54 out of 5 on third-party sites like Capterra and G2. Users like the intuitive platform, easy setup, implementation support, and the many HR tools that BambooHR offers. However, they’re not a fan of its mobile app because of its limited features.
Zoho People: Best for Small Businesses Looking for Low-cost, Basic HRIS Tools
Pros
- Free option
- Paid plans are affordably priced
- Syncs with a larger Zoho suite of HR tools like recruiting, payroll, sales and marketing, expense management, and more
Cons
- Free plan limited to five users; only comes with PTO and employee management tools
- Payroll isn’t available in all US states (as of this writing)
- Lacks employee benefits options
Zoho People is one of the two providers on our list that have free plans. Businesses with fewer than five employees can use its employee database and PTO tracking tools for free. For those with more than five employees, Zoho People costs anywhere from $1.50 to $10 per employee monthly.
This seems cheaper than BambooHR, and for basic HR, it is. However, Zoho has a lot of add-ons, from employee profiles to learning management and even storage capability that BambooHR does not charge extra for. These can add up, which is why we think Bamboo is the better deal for larger SMBs that need stronger tools. Payroll is a separate paid program, and it doesn’t cover all US states (only available in California, Florida, Illinois, Kansas, New Hampshire, New York, North Carolina, South Dakota, Tennessee, Texas, Utah, and Washington). In addition, it doesn’t have TriNet Zenefits’ and Paycor’s compensation planning tools or the PEO services that Rippling, Paychex, and ADP offer.
Zoho People Is Featured in:
Similar to TriNet Zenefits, Zoho People offers monthly and annual subscription options. However, annual plans require a lump sum, advance payment of the total fees. There are six plans:
Free plan: For up to five users only
- Includes an employee database, PTO and document management, and one system administrator seat
Essential HR: $1.50 per employee monthly ($1.25 per employee monthly if billed annually)
- Free + onboarding tools, forms, automations, and unlimited administrator seats
Professional: $2.50 per employee monthly ($2 per employee monthly if billed annually)
- Essential HR + time tracking, shift scheduling, and billing and invoicing integrations
Premium: $3.50 per employee monthly ($3 per employee monthly if billed annually)
- Professional + performance reviews, advanced HR analytics, and employee engagement tools
Enterprise: $5 per employee monthly ($4.50 per employee monthly if billed annually)
- Premium + learning and course management, online assessments, cases or employee query management, and a discussion forum
People Plus: $10 per employee monthly ($9 per employee monthly if billed annually)
- Enterprise + recruitment, expense tracking, payroll (India only), and communication tools
Businesses with more than 500 employees can contact the provider for a custom quote. Add-on solutions are also available if you want to further enhance the capabilities of Zoho People’s base plans.
- Zoho Payroll (for US companies): $19 + $3 per employee monthly
- Includes automatic payroll and tax computations, payroll tax forms, employee self-service tools, and direct deposit payments (via integration with Forte)
- Employee profiles (for managing staff data but without employee login access): Starts at 23 cents per employee profile monthly; pricing may change depending on the plan selected
- Learning management: $2 per employee monthly (or $18 per user, per year)
- Hiring tools: $60 per recruiter monthly (or $600 per recruiter, per year)
- Premium support: $114 monthly (or $1,128 annually) or 25% of recurring licensing fee, whichever is higher
- Product onboarding assistance: Starts at $1,000; pricing may change depending on the plan selected
Time and attendance
While Zoho People’s free plan lets you monitor PTO, its time and attendance options grow more robust if you sign up for its premium tiers. It also lets you assign shifts and customize shift rotations if that fits your business model. And since it captures and verifies employee clock-ins/outs through facial recognition, it helps eliminate buddy punching and prevents time theft.
Employee performance management
Although an add-on, Zoho People’s performance management module stands out and made our list of the best performance management tools. Aside from employee evaluation forms, it offers 360-degree feedback and customized performance appraisal methods. Analyzing your employee’s work performance and potential is also made possible through an online 9-box matrix for identifying your top performers, rising stars, and those who need training. None of the other providers offer a similar matrix for assessing employees.
Employee query management
Unlike the other providers on this list that offer access to either HR advisers (like Gusto and Paycor), dedicated specialists (such as ADP and Paychex), or an HR help desk (like Rippling), Zoho People provides an HR case management tool that organizes and tracks the status of all of the questions your employees ask. This is a great feature for an HR specialist or manager. However, Zoho charges 58 cents per profile monthly for this in its Essential, Professional, and Premium plans.
Learning management
With this module, you can add videos, assignments, and quizzes to create your own courses for specific departments, jobs, or skills. You can combine self-guided or blended instruction (Zoho charges $2 per employee monthly for this in its Essential, Professional, and Premium plans). Gusto, Homebase, and TriNet Zenefits don’t offer learning management at all. While Rippling has more course offerings, Zoho has strong interaction features—from course feedback and a discussion forum to a manager’s space where they can suggest courses and track a supervisee’s progress.
Users gave Zoho People an average rating of 4.35 out of 5 on third-party user review sites. They raved about its wide range of products and the customizations it offers. However, some said there is a steeper-than-usual learning curve mainly because of its many features.
Homebase: Best for Time Tracking & Employee Scheduling
Pros
- Feature-rich free tier; comes with time tracking, scheduling, employee management, and POS integration features
- Free plan covers one-location businesses (with up to 20 employees)
- Paid tiers are reasonably priced
Cons
- Payroll is an add-on
- Hiring, job posting, and onboarding tools are only available in higher plans
- Lacks employee benefits and benefits administration tools
Since Our Last Update:
Homebase made adjustments to its pricing plans, moving some of the features to higher tiers (such as hiring and onboarding).
Homebase is ideal for small businesses that need time tracking and staff scheduling because it offers these tools for free, provided you only have one business location with up to 20 employees. What’s also great about Homebase is that its higher tiers come with job postings and applicant tracking—features that Rippling and Zoho People offer as paid add-ons.
However, its job posting lacks the reach of ADP, and it does not have the performance review tools that Paycor, BambooHR, TriNet Zenefits, and Zoho People offer. You also have to pay extra for its payroll module.
Homebase Is Featured In
With Homebase, you can sign up for either a monthly or annual subscription. If you select an annual subscription, you can save up to 20%, but you must pay the annual fees in a lump sum and upfront. There are five plans to choose from:
Basic: Free for businesses with only one location (up to 20 employees)
- Includes time and attendance, scheduling, and employee management solutions
Essentials: $24.95 per location monthly ($20 per location monthly if billed annually)
- Basic + GPS tracking, advanced time tracking and scheduling, and team communication tools
Plus: $59.95 per location monthly ($48 per location monthly if billed annually)
- Essentials + PTO tracking and controls, hiring, and user permission settings
All-in-One: $99.95 per location monthly ($80 per location monthly if billed annually)
- Plus + new hire onboarding, HR and compliance, and labor cost management
You can also purchase the following add-ons:
- Payroll: $39 plus $6 per employee monthly
- Job posting boosts: Starts at $79 per job listing
- API access for integrations: custom-priced; free for All-in-One plan holders
- HR Pro advisers and resources: custom-priced; free for All-in-One plan holders
Solid time tracking and scheduling tools
Managing your workforce’s shifts and attendance at work is easy with Homebase’s online platform. Its free plan is equipped with the essential tools you need for tracking time and creating work schedules. If you upgrade to its paid plan, you are granted access to advanced solutions like customizable overtime and break preferences, automated real-time alerts and notifications, and location-based clock-ins through its mobile time clock. The paid plans also allow you to manage staff availability, as well as take snapshots of employees clocking in via tablets and POS devices.
Feature-rich platform
Aside from tracking employee attendance and creating staff schedules, Homebase can help you post job ads, find qualified candidates, onboard new hires, and communicate with teams. Note that Paychex and Gusto don’t have scheduling tools, while Rippling requires you to purchase two modules if you want to monitor employee attendance and track applicants as they move through the hiring pipeline.
Team communication
Communication tools are not easily found in others on our list but are an integral part of Homebase. While some, like Zoho, have employee announcement tools, Homebase has in-app communication for teams that include automated reminders, built-in messenger, shift feedback, and manager logs. These are typical of shift and scheduling tools, but not necessarily HR.
Payroll
Available as a paid add-on ($39 plus $6 per employee monthly), Homebase can handle pay processing for both employees and contractors. It supports multiple wage rates and blended overtime, and provides automated tax payments and filings. Unlike ADP Run, which charges fees per pay run, this provider lets you process payroll as many times as you want in a month. However, Homebase lacks the pay card option that ADP, Paychex, and Gusto have.
HR and compliance tools
New hires get their onboarding packets online, which include documents they need to fill out and direct deposit forms they can electronically sign. You can also store and manage basic employee information, as well as track PTO policies and requests.
In addition, Homebase can help you stay compliant with regulations that impact overtime, employee breaks, schedules, and payroll. However, you have to pay if you want HR advisory services—a feature that ADP Run, Gusto, and Paycor offer in premium plans.
Homebase scored an average of 4.40 out of 5 from real-world users; reviewers appreciate its ease of use, affordability, and efficient time and scheduling tools. Some, however, wished for more customization options and fewer app glitches.
How We Evaluated the Best Small HR Software
To evaluate the best software for HR, we use a five-star scale designed to assess the HR functionalities of each system based on different types of business use (such as HR solutions for tracking employee attendance or managing staff information). We look for essential features and customer support options. We also consider ease of use, pricing, and user reviews.
Bottom Line
Choosing the best HR software for your business is a matter of weighing price vs convenience. While nearly all of the ones on our list tackle the most basic functions, like onboarding and PTO management, as you add other tools (like payroll, talent management, or HR advisers) the prices increase. Some even offer full-scale PEO services to take the burden of mundane administrative tasks from your HR manager so they can concentrate on your people.
We provided our nine most recommended HR software services on this list. If one grabs you, great! If not, pick two or three and compare (check out some of our “vs” articles below). If none seem quite right, you can also read our buyer’s guides, where we compare many of these software’s features and pricing to help you find the right option for your business.