Terms of Use
TERMS OF USE
Effective Date: March 1, 2014 (Updated April
17, 2023)
THE FOLLOWING DESCRIBES THE TERMS AND CONDITIONS ON WHICH
TECHNOLOGYADVICE OFFERS YOU ACCESS TO ITS SERVICES. PLEASE
READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
TechnologyAdvice, LLC and its subsidiaries (collectively
“TechnologyAdvice”) provides this website (“Website”) and the related services (“Services”)
to You the user, whether an individual or organization (“User,” “You,”
or “Your”). As a condition of Your use of the Services, You, the User,
agrees to these Terms of Use (“Agreement”) without limitation or qualification
along with the TechnologyAdvice Privacy Policy, which is hereby incorporated
into this Agreement by reference. Should You not agree to the terms
of this Agreement, please do not use this Website or the related Services.
TechnologyAdvice may amend this Agreement from time to time by
posting new Terms of Use to the Website. Users are required to
check this Agreement for updates periodically and
TechnologyAdvice and has no obligation to inform Users of any
amendments to the Agreement. Any use by a User of the Website or
Services after the new Terms of Use are posted shall be deemed
to constitute agreement by User to the amended Agreement.
1. Access Eligibility. You must be at least
eighteen (18) years of age to register and use the Website and
Services. TechnologyAdvice's Services are available only to
individuals who can form legally binding contracts under
applicable law. TechnologyAdvice reserves the right to refuse
access to, or use of our Website or Services to anyone not
complying with this Agreement, at any time, in its sole
discretion.
2. Registration/Your Account. You may browse the
Website without registering. However, You must register on the Website
(“Registration”) in order to use all of the Services. During Registration,
You will be asked to provide information such as Your name, address,
telephone number and email address. You will also be asked to create
an account consisting of a User ID and password to identify Yourself
in future visits to the Website in addition to accepting the terms
of this Agreement. It is YOUR responsibility to maintain the confidentiality
of Your User ID and password and You agree to accept responsibility
for all activities that occur under Your Account. You may not transfer,
assign or sell Your Account to any third party. All of the information
that You provide during Registration is collected according to the
terms of TechnologyAdvice's Privacy Policy available at https://technologyadvice.com/privacy-policy/. PLEASE NOTE: YOU MUST PROVIDE ACCURATE AND CURRENT
INFORMATION TO TECHNOLOGYADVICE. IF YOU PROVIDE ANY INFORMATION
THAT IS FALSE, MISLEADING, INACCURATE, NOT CURRENT OR INCOMPLETE
DURING REGISTRATION OR OTHERWISE, TECHNOLOGYADVICE RESERVES THE
RIGHT TO SUSPEND OR TERMINATE YOUR ACCOUNT AND REFUSE ANY AND
ALL CURRENT OR FUTURE USE OF THE SERVICE (OR ANY PORTION
THEREOF). ANY ACTIVITIES THAT ARE ILLEGALLY CARRIED ON WITHIN
THE WEBSITE WILL BE REPORTED TO THE APPROPRIATE FEDERAL, STATE
OR LOCAL AUTHORITIES.
3. Electronic Communications. When You send e-mails
to TechnologyAdvice or visit the Website, You are communicating with
TechnologyAdvice electronically. By communicating with TechnologyAdvice
via e-mail or by submitting any request on the Website, You agree
that TechnologyAdvice may send e-mail to You and You consent to receive
e-mail or other electronic communications from TechnologyAdvice. Generally,
TechnologyAdvice will communicate with You by e-mail or by posting
notices on this Website. Nevertheless, if You request a demo, a price
quote, or request more information about a particular vendor; or provide
TechnologyAdvice Your contact information, You: (i) consent and agree
to TechnologyAdvice contacting You by phone at the phone number(s)
You provided to TechnologyAdvice; and (ii) consent to TechnologyAdvice
recording or monitoring Your phone call for quality assurance or training
purposes. There will be no other or further warning concerning TechnologyAdvice's
recordation of calls between You and the TechnologyAdvice staff. You
agree that all agreements, notices, disclosures, and other communications
that TechnologyAdvice provides to You electronically satisfy any legal
requirement that such communications be in writing and/or that they
be sent to the recipient's last known address. Furthermore, You agree
and acknowledge that in the event that You request a demo, a price
quote, or request more information about a particular vendor, You
may not receive an immediate response and that it may take up to a
full day to receive a response to Your request. However, TechnologyAdvice
makes no guarantees regarding the actual response time to a request
and cannot guarantee that You will receive a response to Your request.
4. Term. This Agreement shall remain in full force
and effect while You are using the Website or Services whether You
are a visitor or a registered User. You may delete Your Account at
any time, for any or no reason, by sending Your request to info@technologyadvice.com.
However, please note that even if You delete Your Account but continue
to use the Services as a visitor, Your use of the Services is still
subject to this Agreement. TechnologyAdvice may terminate Your Account
or rights to use the Services for any or no reason at any time by
ceasing to provide the Services to You. You understand that termination
of this Agreement and the Account You have created with TechnologyAdvice
may involve deletion of Your Account information from TechnologyAdvice's
live databases. TechnologyAdvice will not have any liability whatsoever
to You for any termination of Your Account or related deletion of
Your information.
5. Ownership of Services. You acknowledge that all
the intellectual property rights in the Website and Services (excluding
any User Provided Content as defined below) are owned by TechnologyAdvice
or its partners. You agree not to (a) reproduce, modify, publish,
transmit, distribute, publicly perform or display, sell, or create
derivative works based on the Website or Services or related Content
and (b) rent, lease, loan, or sell access to the Services. For this
Agreement “Content” means any work of authorship or information, including
product reviews, vendor reviews, product category taxonomy, comments,
opinions, postings, messages, text, files, images, photos, works of
authorship, e-mail, or other material whether created by TechnologyAdvice
or by a User.
6. User Provided Content. Users may upload or provide
Content to the Website (“User Provided Content”). TechnologyAdvice
does not claim ownership in any User Provided Content, but by providing
such User Provided Content, You hereby grant to TechnologyAdvice an
unrestricted, irrevocable, perpetual, non-exclusive, fully-paid and
royalty-free, license (with the right to sublicense through unlimited
levels of sublicensees) to use, copy, perform, display, create derivative
works of, and distribute such User Provided Content in any and all
media (now known or later developed) throughout the world. TechnologyAdvice
may modify or adapt User Provided Content including without limitation
in order to transmit, display or distribute it over computer networks
and in various media and/or make changes to User Provided Content
as necessary to conform and adapt them to any requirements or limitations
of any networks, devices, services or media. You further agree that
no compensation will be paid with respect to You for the User Provided
Content that You post through the Services. You should only post Content
to the Services that You are comfortable sharing with others under
the terms of this Agreement.
7. Third Party Content. The Website and
Services contains Content provided by Users and third parties,
and TechnologyAdvice does not control such Content. Therefore,
You agree that: (a) TechnologyAdvice is not responsible for any
such Content, including advertising and information about third
party products or service, employer, interview and
salary-related information provided by Users through product
reviews, vendor reviews, and other forums; and (b)
TechnologyAdvice makes no guarantees about the accuracy,
currency, suitability, or quality of the information in such
Content, and TechnologyAdvice assumes no responsibility
whatsoever for unintended, objectionable, inaccurate,
misleading, or unlawful Content made available on the Website.
8. Grant of License. TechnologyAdvice, to the extent
it has such rights, hereby grants to You a limited, revocable, non-sublicensable
license to download, view, copy and print the Content on the Website
solely for Your personal use in connection with using the Service
and for no other purposes.
9. Third Party Links. This Website may be linked
to other websites that are not TechnologyAdvice sites (collectively,
“Third Party Sites”). Through agreements with third party vendors,
TechnologyAdvice may receive a commission when You follow a link to
a Third Party Site. These agreements may influence the placement and
positioning of Third Party Links on our Website. Certain areas of
the Website may allow You to interact with such Third Party Sites
and, in certain situations, You may be transferred to a Third Party
Site through a link but it may appear that You are still on the Website.
In any case, You acknowledge and agree that the Third Party Sites
may have different privacy policies and terms and conditions and/or
user guides and business practices than TechnologyAdvice, and You
further acknowledge and agree that Your use of such Third Party Sites
is governed by the respective Third Party Site privacy policy and
terms and conditions and/or user guides. You hereby agree to comply
with any and all terms and conditions, users guides and privacy policies
of any of Third Party Sites. TechnologyAdvice is providing links to
the Third Party Sites to You as a convenience, and TechnologyAdvice
does not verify, make any representations or take responsibility for
such Third Party Sites, including, without limitation, the truthfulness,
accuracy, quality or completeness of the content, services, links
displayed and/or any other activities conducted on or through such
Third Party Sites. YOU AGREE THAT TECHNOLOGYADVICE WILL NOT, UNDER
ANY CIRCUMSTANCES, BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY,
FOR ANY GOODS, SERVICES, INFORMATION, RESOURCES AND/OR CONTENT AVAILABLE
ON OR THROUGH ANY THIRD PARTY WEB SITES AND/OR THIRD-PARTY DEALINGS
OR COMMUNICATIONS, OR FOR ANY HARM RELATED THERETO, OR FOR ANY DAMAGES
OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH YOUR
USE OR RELIANCE ON THE CONTENT OR BUSINESS PRACTICES OF ANY THIRD
PARTY. ANY REFERENCE ON THE WEBSITE TO ANY PRODUCT, SERVICE, PUBLICATION,
INSTITUTION, ORGANIZATION OF ANY THIRD PARTY ENTITY OR INDIVIDUAL
DOES NOT CONSTITUTE OR IMPLY TECHNOLOGYADVICE'S ENDORSEMENT OR RECOMMENDATION.
10. Linking and RSS feeds. TechnologyAdvice
uses hyperlinks to give the reader easy access to additional
information or original source material. TechnologyAdvice links
directly to external resources. Direct links save time for our
readers. Where space allows, we attribute the link to its
source, to help readers gauge for themselves the value of the
content at the destination. When linking to a TechnologyAdvice
publication, please observe similar practices. Note that
TechnologyAdvice RSS feeds are protected by U.S. and
international copyright laws.
11. Interactions. Your interactions with other Users
on the Services or with advertisers, including payment and delivery
of goods or services, and any other terms, conditions, warranties
or representations associated with such dealings, are solely between
You and the other User or advertiser. You agree that TechnologyAdvice
are not responsible for any loss or damage incurred as the result
of any such dealings or with respect to any other User's use or disclosure
of information about You that You have provided to publicly available
sections of the Services. If there is a dispute between You and any
third party (including any User), TechnologyAdvice is under no obligation
to become involved; however, TechnologyAdvice reserves the right,
but have no obligation, to monitor disputes between You and other
Users.
12. Use of User Information. You will not use any
information obtained from the Services in order to harass, abuse,
or harm another person, or in order to contact, advertise to, solicit,
or sell to any User without their prior explicit consent. In order
to protect Users from such advertising or solicitation, TechnologyAdvice
reserves the right to restrict the number of communications which
a User may send to other Users and the sharing of any Content in any
period to a number and amount which TechnologyAdvice deems appropriate
in its sole discretion.
13. Responsibilities Regarding User Provided Content. You are responsible for the information, opinions, evaluations,
reviews, ratings, messages, comments, photos, videos, graphics, sounds
and other content or material that You submit, upload, post or otherwise
make available as part of User Provided Content. By submitting User
Provided Content, You represent and warrant that (1) You are the sole
author of the User Provided Content and owner of the intellectual
property rights thereto; (2) if You provided a review, evaluation
or opinion of a product or service, You are not an employee, contractor,
agent, channel partner or director of the vendor of such product or
service or its affiliate and otherwise have no pecuniary interest
in such vendor, product or service; (3) Your submission is accurate
to the best of Your knowledge; and (4) You are not violating any confidentiality,
non-disclosure, or contractual obligations You might have towards
a third party, including without limitation Your current or former
employer or any vendor with whom You have obligations of confidentiality.
You may not upload, post or otherwise make available on this Website
any material protected by copyright, trademark, or any other proprietary
right without the express permission of the owner of such copyright,
trademark or other proprietary right owned by a third party, and the
burden of determining whether any material is protected by any such
right is on You. You shall be solely liable for any damage resulting
from any infringement of copyrights, trademarks, proprietary rights,
violation of contract, privacy or publicity rights or any other harm
resulting from any User Provided Content that You provide. You have
full responsibility for User Provided Content that You submit, including
its legality, reliability and appropriateness.
14. Prohibited Content. You agree that You
will not post any Prohibited Content or use any Prohibited
Content in connection with the Services. “Prohibited Content” is
Content that: (i) is offensive or promotes racism, bigotry,
hatred or physical harm of any kind against any group or
individual, or is pornographic or sexually explicit in nature;
(ii) bullies, harasses or advocates stalking, bullying, or
harassment of another person; (iii) involves the transmission of
“junk mail,” “chain letters,” unsolicited mass mailing, or
“spamming”; (iv) is false or misleading or promotes, endorses or
furthers illegal activities or conduct that is abusive,
threatening, obscene, defamatory or libelous; (v) promotes,
copies, performs or distributes an illegal or unauthorized copy
of another person's work that is protected by copyright or trade
secret law, such as providing pirated computer programs or links
to them, providing information to circumvent
manufacturer-installed copy-protection devices, or providing
pirated music, videos, or movies, or links to such pirated
music, videos, or movies; (vi) is involved in the exploitation
of persons under the age of eighteen (18) in a sexual or violent
manner, or solicits personal information from anyone under
eighteen (18); (vii) provides instructional information about
illegal activities such as making or buying illegal weapons,
violating someone's privacy, or providing or creating computer
viruses and other harmful code; (viii) solicits passwords or
personally identifying information for commercial or unlawful
purposes from other Users; (ix) except as expressly approved by
TechnologyAdvice, involves commercial activities and/or
promotions such as contests, sweepstakes, barter, advertising,
or pyramid schemes; (x) contains viruses, Trojan horses, worms,
time bombs, cancelbots, corrupted files, or similar software;
(xi) posts or distributes information which would violate any
confidentiality, non-disclosure or other contractual
restrictions or rights of any third party, including any current
or former employers or potential employers; or (xii) otherwise
violates the terms of this Agreement or creates liability for
TechnologyAdvice.
15. Violation of this Agreement. Any use of the Website
or Services in violation of this Agreement may result in, among other
consequences, termination or suspension of Your Account and rights
to use the Services. TechnologyAdvice may disclose information about
Your use of the Services in accordance with TechnologyAdvice's privacy
policy. TechnologyAdvice has the right (but not the obligation) to
review any Content and delete (or modify) any Content that in TechnologyAdvice's
sole discretion violates this Agreement or which is Prohibited Content,
or may otherwise violate the rights, harm, or threaten the safety
of any User or any other person, or create liability for TechnologyAdvice
or any User. TechnologyAdvice reserves the right (but has no obligation)
to investigate and take appropriate legal action in TechnologyAdvice's
sole discretion against You if You violate this provision or any other
provision of this Agreement, including without limitation, removing
Content from the Services or modifying it, terminating Your Account,
reporting You to law enforcement authorities, and taking legal action
against You. You are solely responsible for creating backup copies
of and replacing any Content You post on the Services at Your sole
cost and expense.
16. Lawful Use. You will use the Website
and Services in a manner consistent with any and all applicable
laws and regulations and solely for lawful purposes. The
Services are for the personal use of Users only.
17. No Disruption. You will not: (i) cover
or obscure any banner advertisements on the Services, or any IT
Central Station page via HTML/CSS, scripting, or any other
means; (ii) interfere with, disrupt, or create an undue burden
on the Services or the networks or services connected to the
Services; (iii) introduce software or automated agents to the
Services, or access the Service so as to produce multiple
accounts, generate automated messages, or to strip or mine data
from the Services; or (iv) interfere with, disrupt, or modify
any data or functionality of the Services.
18. Intellectual Property Infringement. TechnologyAdvice
respects the intellectual property rights of others, and TechnologyAdvice
asks Users to do the same. If You believe that Your work is the subject
of copyright infringement and/or trademark infringement and appears
on the Website, please provide TechnologyAdvice's designated agent
the following information:
-
A physical or electronic signature of a person authorized to
act on behalf of the owner of an exclusive right that is
allegedly infringed.
-
Identification of the copyrighted and/or trademarked work
claimed to have been infringed, or, if multiple works at a
single online site are covered by a single notification, a
representative list of such works at that site.
-
Identification of the material that is claimed to be
infringing or to be the subject of infringing activity and
that is to be removed or access to which is to be disabled
at the Website, and information reasonably sufficient to
permit TechnologyAdvice to locate the material.
-
Information reasonably sufficient to permit TechnologyAdvice
to contact You as the complaining party, such as an address,
telephone number, and, if available, an electronic mail
address at which You may be contacted.
-
A statement that You have a good faith belief that use of
the material in the manner complained of is not authorized
by the copyright and/or trademark owner, its agent, or the
law.
-
A statement that the information in the notification is
accurate, and under penalty of perjury, that You are
authorized to act on behalf of the owner of an exclusive
right that is allegedly infringed.
-
TechnologyAdvice agent for notice of claims of copyright or
trademark infringement on this Website can be reached as
follows:
TechnologyAdvice
Att: Legal Department
3343 Perimeter
Hill Drive, Suite 100
Nashville, TN 37211
or email us
at
legal@technologyadvice.com
Please also note that for copyright infringements under Section
512(f) of the Copyright Act, any person who knowingly materially
misrepresents that material or activity is infringing may be
subject to liability.
19. Disclaimer of Warranties. YOU EXPRESSLY UNDERSTAND
AND AGREE THAT THE USE OF THE WEBSITE AND SERVICES IS AT YOUR SOLE
RISK. THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS.
TECHNOLOGYADVICE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TECHNOLOGYADVICE
MAKES NO PROMISES REGARDING RESULTS OF USING THE SERVICES AND TECHNOLOGYADVICE
MAKES NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY,
SECURE, OR VIRUS FREE. USE OF ANY APPLICATION THROUGH THE USE OF THE
SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE
SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE
TELEPHONE, WIRELESS DEVICE OR DATA THAT RESULTS FROM THE USE OF THE
SERVICES. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF WARRANTIES
OR EXCLUSION OF DAMAGES, SO SUCH DISCLAIMERS AND EXCLUSIONS MAY NOT
APPLY TO YOU.
20. Assumption of Risk. YOU AGREE AND ACKNOWLEDGE
THAT TECHNOLOGYADVICE MAKES NO WARRANTY REGARDING THE PERFORMANCE
OF ANY VENDOR, THE QUALITY OF SERVICES OFFERED BY A VENDOR, OR THE
QUALITY OF GOODS SOLD BY VENDOR LOCATED THROUGH THIS WEBSITE. YOU
UNDERSTAND THAT YOU ARE ASSUMING ALL RISK WHEN ENTERING INTO A TRANSACTION
WITH A VENDOR, AND TECHNOLOGYADVICE ASSUMES NOT LIABILITY WHATSOEVER
REGARDING THE RESULTS OF SUCH TRANSACTION.
21. Limitation of Liability. YOU AGREE THAT THIS
WEBSITE, TECHNOLOGYADVICE, ITS OWNERS, OFFICERS, AND EMPLOYEES SHALL
IN NO WAY BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL,
PUNITIVE, OR OTHER LOSS OR DAMAGE WHATSOEVER OR FOR LOSS OF PROFITS,
BUSINESS INTERRUPTION, COMPUTER FAILURE, LOSS OF INFORMATION, OR OTHER
LOSS ARISING OUT OF OR CAUSED BY: YOUR USE OF OR INABILITY TO USE
THE SERVICES; YOUR RELIANCE ON THE QUALITY, ACCURACY, OR RELIABILITY
OF THE LISTINGS, RATINGS, OR REVIEWS FOUND ON THIS WEBSITE; THE SAFETY
OR SECURITY OF THE SERVICES; OR IN ANY OTHER WAY ARISING FROM THE
SERVICES OR GOODS PURCHASED FROM A VENDOR LOCATED THROUGH THIS WEBSITE,
EVEN IF TECHNOLOGYADVICE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE RELATED TO
ANY OF THE SERVICES SHALL BE TERMINATION OF SUCH SERVICE. IN NO EVENT
SHALL TECHNOLOGYADVICE'S ENTIRE LIABILITY TO YOU IN RESPECT OF ANY
SERVICE, WHETHER DIRECT OR INDIRECT, EXCEED THE GREATER OF (A) THE
AMOUNT OF FEES PAID TO TECHNOLOGYADVICE IN THE 12 MONTHS PRIOR TO
THE ACTION GIVING RISE TO THE LIABILITY, OR (B) $100.
22. Indemnification. You agree to indemnify and hold
harmless this Website, TechnologyAdvice, its officers, directors,
employees, suppliers, and affiliates, from and against any losses,
damages, fines and expenses (including attorney's fees and costs)
arising out of or relating to any claims that You have used the Services
in violation of another party's rights, in violation of any law, in
violations of any provisions of this Agreement, or any other claim
related to Your use of the Services.
23. Governing Law and Venue. Your use of the Website
and this Agreement shall be governed by the laws of the State of Tennessee
where permitted. Should a dispute arise concerning this Agreement
or the breach of this Agreement by any party, such dispute shall be
brought in a court of competent jurisdiction in Williamson County,
Tennessee. To the extent permitted by law, You agree that You will
not bring, join or participate in any class action lawsuit as to any
claim, dispute or controversy that You may have against TechnologyAdvice.
You agree to the entry of injunctive relief to stop such a lawsuit
or to remove You as a participant in the suit.
24. Attorneys' Fees. In the event that TechnologyAdvice
must bring legal action in order to enforce this Agreement or You
bring legal action against TechnologyAdvice, and if TechnologyAdvice
prevails, You shall pay TechnologyAdvice's costs of litigation, including
reasonable attorneys' fees and court costs.
25. Assignment. These Terms, and any rights and licenses
granted hereunder, may not be transferred or assigned by You, but
may be assigned by TechnologyAdvice without restriction.
26. Force Majeure. Any delay in the
performance of any duties or obligations of either party will
not be considered a breach of this Agreement if such delay is
caused by a labor dispute, shortage of materials, fire,
earthquake, flood, war, terrorism, governmental act, failures of
common carriers (including Internet service providers), acts of
God, or any other event beyond the control of such party,
provided that such party uses reasonable efforts, under the
circumstances, to notify the other party of the circumstances
causing the delay and to resume performance as soon as possible.
PRODUCT LISTING TERMS AND CONDITIONS
TechnologyAdvice provides free product listings for
software vendors to encourage crowdsourced reviews and
improve the authority of our 87 software
categories. While these listings are unbiased, we reserve the
right to deny this service to any vendor at our own
discretion, based on TechnologyAdvice editorial standards
and the expectations of our readers.
Failure to meet one or more of the following requirements
may lead to a denial of your product listing:
- Your product is designed for business use: We
do not offer product listings for consumer-facing technology such
as personal mobile apps, social media platforms, budgeting tools,
graphic design programs, or consumer hardware. Your software must
have a direct application in the business world and primarily
target business users.
- Your product fits into one of our established
categories: If your software does not fit into one of our
87 established software categories, it is not likely a
good fit for our audience. The process for building new
categories is driven by market demand, not individual
sellers.
- Your product has a clearly discernible purpose and
value proposition: We only list products that offer clearly
articulated value for their intended user base (e.g. CRM
software for salespeople; bug tracking software for
developers).
- Your product has an up-to-date website: Part of our due diligence process is to research each
vendor online, browse their website, and read their
marketing materials. If the state of that website or
the information presented therein gives reason to question
credibility, we may deny your request.