All Sales Articles

There is certain sales terminology you must know to crush your sales strategy. These sales terms include things like lead nurturing, which refers to relationship building with prospects. They’re important because they’ll help you understand and focus on key factors that are important in sales. We’ve compiled a list of 37 sales terms you should…

A virtual phone number is a unique standalone telephone number that can be used to route calls to your mobile phone, landline, or desktop device. These numbers come at a low cost and require no additional hardware. They are ideal for businesses that want a separate professional number from their personal line. We recommend Grasshopper…

There are many sales tools on the market that help with specific aspects of the sales process. To help you find the best small business sales tools, we looked at solutions across each stage of the selling process and evaluated them based on pricing and features to give you the best combination for sales enablement….

An auto attendant phone system greets and routes inbound calls to prespecified extensions, phones, or voicemail boxes automatically. We looked at a range of automated phone systems and narrowed it down to six, then evaluated the price, features, and customer support to learn what stood out and which is the best overall. Top 6 Auto…

Answering services use human or automated attendants to answer business calls, take messages, and route callers. Businesses use them to field calls around the clock or at specific times or days. We evaluated several services and compared them by price, features, and ease of use to determine the top six, including the best overall. Top…

The best sales team names motivate and promote team camaraderie. They should also be creative, embody the team’s personality, and build team spirit. We asked sales and business leaders to share unique names they’ve encountered and why they work. We also came up with a few of our own from our sales experience. You can…

Sharing online content with leads and clients via email is an easy way to build brand awareness. However, finding email addresses to build your network can be time-consuming. To help, we assembled the top tools for finding and tracking email addresses; these include email permutation generators, reverse lookup tools, and social media crawling tools. Finding…

Call monitoring systems record, store, log, and listen in on-call activity over a network. That data can be used for reference, quality assurance, and collaboration purposes. We looked at 20 of the best call monitoring systems on the market and narrowed it down to the best six based on price, features, and customer service. Top…

RingCentral is a cloud-based VoIP phone system provider with tiered pricing plans between $19.99 and $49.99. Prices vary depending on number of users and billing schedule chosen. Specific features are provided with each of its four tiers, but all include unlimited calling, faxing, texting, and access to the mobile app. Thanks to the volume discounts…

Mobile customer relationship management (CRM) software allows salespeople to manage customer relationships on their smartphones by providing access to customer information, sales opportunities, and communication tools. We looked at dozens of apps for iOS and Android, and narrowed them based on overall features and cost to determine these top six mobile CRM apps. Top 6…

Cross-selling is a strategy used by salespeople to increase the overall value of a sale by suggesting additional products or services that complement the existing purchase. It is commonly used in retail sales but also has become common in B2B sales as well as service-based industries like professional firms and agencies. How Cross-Selling Works Cross-selling…

Phone call tracking systems track and report all incoming call information and attribute calls to the marketing channels that drove them as well as basic information like the caller’s number, call time, and location. This is useful for marketing, as it helps businesses determine where customers come from to tell you which campaigns are effective….