A cold email is an unsolicited message you send to someone you don’t know as a way to generate sales leads. It is used as a tool to reach out to prospects and bring them into your sales process. Writing an effective cold email means creating a personal connection, briefly stating your purpose, and moving…
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How to Generate Leads by Industry
Industry-specific lead generation are the different strategies for cultivating qualified leads for a company based on their specific type of business. Every company will have varying degrees of success generating leads with different strategies based on the products and services they sell and where their prospects spend the majority of their time. What Is Lead…
4-Line Phone System vs VoIP: Which Is Better?
Traditionally, businesses wanting a business phone system needed a four-line, landline-based phone service with an expensive private branch exchange (PBX). However, voice-over-internet-protocol (VoIP) was a game-changer for small companies, offering low-cost cloud alternatives to conventional multiline phone systems. Increasingly, professionals find that VoIP systems provide the best business phone service compared to pricier PBX systems….
What Is Automatic Call Distribution? A Beginner’s Guide
An automatic call distributor (ACD), also known as an automated call distribution system, answers and routes incoming calls for flawless customer experiences. Small business owners use automatic call distribution or call routing services to create preset conditions to ensure every caller arrives at the right agent or department. How Automatic Call Distribution Works Most call…
Grasshopper vs Google Voice: Which Is Better for Small Businesses?
Grasshopper and Google Voice are virtual phone providers that offer cloud-based communication solutions to small businesses and solopreneurs. Both of these solutions provide simplicity and affordability, though they lack the advanced (and expensive) features of an enterprise voice-over-internet-protocol (VoIP) platform like RingCentral or Nextiva. Grasshopper’s platform caters to small businesses, startups, and individuals who need…
CRM Software: The Basics of Customer Relationship Management Systems
Customer relationship management (CRM) software helps sales teams manage and organize leads, prospects, and current customers to help sales teams make sure nothing slips through the cracks. It includes tools like contact management, advanced reporting, and lead prioritization. Costs range from free to more than $100 per month, depending on the CRM provider and its…
How Sales Managers Can Recognize & Manage Burnout
Anyone who has worked in sales knows that it can be rewarding, but very challenging at times. It’s full of ups and downs, similar to a roller coaster—especially in smaller organizations or startups where everyone is wearing a lot of hats and every opportunity matters. In this article, we’ll discuss how sales leaders and CEOs…
Ooma vs RingCentral: Which Is Better for Small Businesses?
Ooma and RingCentral are cutting-edge voice-over-internet-protocol (VoIP) service providers, offering scalable plans for companies of any size to establish their communications programs. Small businesses with tight budgets and limited needs will appreciate Ooma’s low-cost, entry-level price. In contrast, larger companies (and those in need of more advanced communication features) will be drawn to RingCentral’s robust…
8×8 vs Nextiva: Which Is Better for Your Small Business?
8×8 and Nextiva are among the best voice-over-internet-protocol (VoIP) business phone systems for small businesses. This is because both offer cloud-hosted services with essential features like virtual receptionists and toll-free numbers. However, 8×8 gives you more integrations and global calling plans, whereas Nextiva VoIP comes with a built-in customer relationship management (CRM) system. : Best…
GoToConnect vs RingCentral: Which Is Better for Small Businesses?
GoToConnect (formerly known as Jive) and RingCentral are two of the best platforms for voice-over-internet-protocol (VoIP) services. They provide cloud-based communications for businesses to better communicate internally and externally with features like unlimited calling, SMS, voicemail, and more. GoToConnect and RingCentral both provide easy-to-use platforms, but each has its own perks and quirks that make…
Top 6 Virtual Phone Number Providers 2021
A virtual phone service gives customers a dedicated business line that can be added to an existing mobile phone number or landline. They tend to cost less than voice-over-internet-protocol (VoIP) or other types of phone systems, which makes them great in particular for teams on a budget. We looked at the best virtual phone number…
RingCentral vs Vonage: Which Is Better for Small Businesses?
RingCentral and Vonage are two of the biggest names in cloud communications. Both provide voice-over-internet-protocol (VoIP) solutions for businesses, but each takes a different focus. Vonage offers a more straightforward VoIP solution with more customized pricing plans, while RingCentral delivers a robust, unrivaled feature set. Both providers deliver the standard unlimited calls and messaging you’d…