All Sales Articles

Call whisper is a feature that plays a message identifying the source of the call while the other person continues to hear ringing. It is a functionality found in many business phone systems and gives users the ability to screen and track incoming callers based on more than what is shown on a caller ID….

International calling rates have become more economical as phone services transition to voice-over-internet-protocol (VoIP) technology, but they can still add up quickly. If you’re wondering how much international calls cost, it pays to shop around between different service providers to find a package that most closely aligns with your business’ calling patterns. There is no…

LinkedIn CRM, or contact relationship management, integration turbo-charges your processes by pulling data like job titles automatically or allowing you to communicate directly with leads through tools like LinkedIn Sales Navigator. We looked at several options to determine the best CRMs for LinkedIn integration and found the six options for small to enterprise-level businesses. Top…

Sales operations is a group of behind-the-scenes activities and processes ensuring customers’ needs are met and leads are nurtured throughout the pipeline. It’s best for maturing sales organizations with complex sales cycles. Benefits include freeing up sales professionals’ time to focus on selling versus administrative work. Challenges include quickly creating processes in dynamic environments. One…

Corporate sales training programs improve sales skills of business-to-business (B2B) sales professionals whether you create your own program or hire training providers. The route you take depends on your budget, resources, and time. However, an effective program covers selling in complex sales cycles, focusing on skills like prospecting and can cost thousands of dollars. If…

Selling over the phone is a different kind of sales because you can’t read your prospect’s body language and engage them as you can in person. However, telesales are extremely common and can be successful if done right. We’ve created 11 phone sales tips that can help your sales team engage prospects and customers. One…

Sales leadership encompasses strategic decision-making and the ability to inspire others. Sales leaders grow company revenues by motivating their teams to achieve revenue goals. This makes it best for those with long-term vision capable of spotting and acting upon market trends and opportunities, but anyone can become a sales leader with experience, training, and mentorship….

Lead distribution software allows businesses to assign leads to sales representatives based on rules or specific criteria. It’s best for businesses that need to assign leads quickly because the faster you reach out, the more likely they are to convert into customers. Lead distribution systems range from free to more than $100 per month. While…

Voice-over-internet-protocol (VoIP) phone services are internet-based alternatives to traditional landline phones with features like auto attendant, voicemail, and customer relationship management integrations. We looked at a variety of VoIP providers and compared them on price, features, ease of use, and more to determine the top six, including the overall best VoIP for small business. Top…

Rapport building with clients means developing a friendly connection that makes them comfortable with you as you establish a relationship. It is one of the most important skills for salespeople and is the foundation for building a successful relationship since people are more likely to do business with people they like and trust. Using a…

The sales technology space is growing at such a rate that tools like chatbots, analytics, and more can now be leveraged by even the smallest of companies. Technological trends impact all companies, but can be especially transformative and beneficial for smaller businesses to follow because it can help them stand out from local competitors. We’ve…