Pipedrive and HubSpot are customer relationship management (CRM) providers that offer small businesses the ability to achieve and monitor their sales outreach goals more efficiently. Pipedrive can provide low-cost plans for organizations to manage sales goals and related activities. Meanwhile, HubSpot offers lead capture and marketing tools not offered by Pipedrive that are particularly effective…
How to Set Up & Use Your Grasshopper Phone in 5 Steps
Grasshopper is a virtual phone number provider that requires an existing connected smartphone or computer to use the system. The great thing about this phone service is that it’s simple to set up and use. To start using the service, you need to choose a plan and a phone number, download the app, select a…
Pipedrive vs Freshworks CRM: Pricing, Features & What’s Best
Pipedrive and Freshworks CRM both have contact management, visual sales pipeline tools, and lead scoring features. However, Pipedrive offers lower-priced plans, more integration options, as well as 24/7 chat and email support. In contrast, Freshworks CRM is priced higher but has more customization options, offers in-app calling, and has phone support. Here’s a quick look…
Pipedrive vs Salesforce: Which Is Better for You in 2021?
Pipedrive and Salesforce are both highly customizable customer relationship management (CRM) software, allowing businesses to manage sales processes through contact management and marketing outreach tools. Pipedrive is lower cost with user-friendly, easy-to-use tools for managing leads and simple deals. In contrast, Salesforce is an advanced CRM with robust features for more complex sales pipelines. When…
What is Upselling? When It Works, Examples & Best Practices
Upselling is a sales tactic that increases sales when done effectively by getting customers to purchase additional suggested products or services that are directly related to the original item of interest. Examples include offering extended warranties on laptops or premium features on a car as these items increase the sale value and complement their purchase….
What Is Voice-over-Internet-Protocol?
Voice-over-Internet-Protocol (VoIP) systems, also known as IP telephony, are a type of business phone system that transmits calls as data over the internet rather than conventional copper wires. As a result, they are more versatile and easier to implement than public switched telephone network (PSTN) technology, which is more commonly called a traditional landline. VoIP…
6 Best CRM Software for Mailchimp Users in 2021
is a popular marketing automation platform that allows small businesses to build and execute effective email marketing campaigns. Integrating your customer relationship management (CRM) software with Mailchimp automates the customer journey and provides customer insights helpful in converting more leads. In this article, we explore some of the best Mailchimp CRM integrations to find the…
Types of CRM Software: Which One Is Right for Your Business?
A customer relationship management (CRM) software is a tool that businesses use to manage and improve their relationships and interactions with prospects and customers. CRM solutions generally fall into three fundamental types: operational, analytical, and collaborative. In this article, we outline the features and benefits of each CRM type, including their best use cases, to…
How to Train Your Team on Your CRM in 8 Steps
Customer relationship management (CRM) software is only advantageous for your organization if the users know how to use its functionality and understand how the use of the tool fits within their day-to-day business processes. In this guide, we have shared eight practical CRM training tips involving planning, getting your team to buy-in, utilizing resources, determining…
The 5 Best VoIP Apps for iPhone in 2021
A great VoIP app for iPhone allows you to make VoIP calls from the same device that you would normally use to make personal calls. These apps eliminate the need for work phones and can also allow you to use local or national numbers (1-800, 1-888, and so on) for your business. Most VoIP phone…
6 Best Social CRM Platforms for 2021
Social customer relationship management (CRM) platforms work with social media, enabling you to track engagements, listen to your audience on at least one social channel, and better manage ads. Combining CRM software with social media allows you streamline customer interactions through all lifecycle stages and provides richer contact data. We’ve selected six social CRM platforms…
6 Best Contractor & Construction CRM Software for 2021
A customer relationship management (CRM) software for businesses engaged in construction or contract labor provides tools to manage contract leads, bids, and current projects. These features work best for operations in general contracting and specialty trades like carpentry, demolition, plumbing, electric work, restoration, and welding. We looked at various CRM software that work best for…