All Sales Articles

Call handling features allow you to answer, route, and block incoming and outgoing calls. They are designed to help businesses better handle their call traffic, especially in sales environments where call volume exceeds the number of staff to handle them. They also provide the benefit of a more professional presence over the phone. If you…

iPhone voice-over-internet-protocol (VoIP) apps let you access your business phone system on your iPhone. We evaluated apps offered by a variety of providers and narrowed it to the top six. We then compared the price, functionality, ease of use, and customer support to learn who each is right for, including which is the best overall….

Sales gamification software are applications that turn performance measurement into a game by adding elements like competitions, badges, levels, prizes, or leaderboards. Businesses use them to motivate salespeople and make it easy to visualize performance through fun and interactive ways. We evaluated dozens of options to bring you this list of the top 11 tools….

An interactive voice response (IVR) system is phone system software with automated voice menus that can route callers to their desired extensions without human assistance, by dialpad or voice. The technology helps companies better serve customers and also frees up staff, making it helpful for call centers and other departments with high call volumes. How…

A sales contest uses competition and rewards to get sales teams to produce more while also incentivizing sales habits you want your sales team to adopt, such as making a certain number of cold calls or closing a certain percentage of deals. We’ve included 11 sales contest ideas you can use for inspiration. However, getting…

LinkedIn is the largest social network for professionals, making it great for generating business leads. Benefits include having access to details like job titles and connections along with the ability to communicate on the site. To generate leads, you’ll need to decide on a target customer and whether you’ll run ads or send direct messages….

Visual voicemail is a voice-over-internet-protocol (VoIP) business and mobile phone feature that, once turned on in User Settings, displays voicemail messages in a single list so users can prioritize how to return calls. Some companies also offer voicemail-to-email or voicemail-to-text, a written transcript of the call along with an MP3 attachment of the audio message….

A router connects to your modem and provides you with wireless internet. It is an essential piece of hardware for keeping your company’s laptops, smartphones, and tablets online. We looked at the 25 best small business routers and narrowed it down to best overall products based on cost, speed, management utility, and more. Top 6…

Writing an introduction email involves creating interest for your reader, quickly making a personal connection, and providing them with an action step that will generate a response. Knowing how to do this well can help you better qualify leads and generate more sales opportunities for your business. Here are eight steps you can use to…

An introduction email is one you send to a prospect with the purpose of introducing yourself and eliciting a specific action, such as scheduling a meeting or call. There are nine business situations where you can send an intro email, and salespeople often use email templates to ensure that their specific message is communicated effectively….