A free conference call service allows you to host conference calls, video meetings, or both at no cost to you. We looked at the top free conference call services and providers that offered a completely free tier to narrow it down to six. We compared the number of participants and features to identify the best…
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6 Best VoIP Conference Phones 2018
VoIP conference phones use your company’s internet connection for conferencing rather than a phone line, giving businesses web-based controls, video integration, and less expensive long-distance bills. We compared the most popular VoIP conference phones offering a range of features to determine the best six for small businesses in terms of cost, quality, and functionality. Some…
Softphone: Definition, Costs & Providers
A softphone is a software program that simulates the functions of a phone, allowing you to make and receive phone calls over the internet using your personal computer, tablet or smartphone. Softphones are an important component to VoIP phone services, giving you a business phone number without the need for a traditional desk phone. There…
Conference Bridge: Cost, Features & Providers
A conference bridge is a software program allowing you to hold meetings using your computer or phone. They can be used with either a smartphone, regular phone or any internet-connected device with a microphone. Services range in price from free to $90 per account with features and setup requirements varying by provider. While there are…
RingCentral vs. 8×8: Price, Features, & What’s Best in 2018
RingCentral and 8×8 are VoIP business phone systems with unlimited calling, automated attendants, multiple lines, and more. RingCentral offers four plans starting at $29.99 while 8×8 has three plans starting at $25 per month. RingCentral has a more comprehensive set of included features while 8×8 has a great international calling service with unlimited minutes. When…
6 Best Business Email Providers for 2018
Email providers are service providers who host email addresses for businesses or individuals. We looked at more than a dozen business email providers and narrowed the list down to the top six, comparing each on price, attachments and data storage, security, accessibility, spam and virus protection and available integrations, finding the best overall. Top 6…
6 Best Cheap VoIP Service for 2018
VoIP systems allow you to make and receive calls over the internet, replacing traditional landline phones. We looked at many different VoIP service providers with low prices and no setup fees to identify the six most affordable, comparing features, number of available lines and calling options in order to find the best provider for small…
6 Best Open Source CRMs for 2018
Open source CRM is customizable software that manages contacts and deals. It is often free to download but typically requires technical savvy to implement and utilize. We compared twenty programs for basic functionality, installation difficulty, technical support, and overall ease of use to arrive at the best six for small business. While an open source…
9 Introduction Email Templates That Really Work
An introduction email is typically an email you send to a someone that introduces yourself and serves a specific purpose, such as opening communications with a cold prospect or warm contact. There are typically nine business situations in which to introduce yourself or your company, each with its own nuance, making introduction email templates important….
How to Format a Business Letter [+ 11 Free Templates]
![How to Format a Business Letter [+ 11 Free Templates]](https://fitsmallbusiness.com/wp-content/uploads/2018/08/How-to-Format-a-Business-Letter-300x200.png)
A business letter is a written piece of formal business communication that is often templated. A business letter should follow a standard business letter format and include a header, recipient information, short greeting, concise body and formal closing. Common reasons to send a business letter include formal introductions, sales promotions, thank yous and more. One…
Marketing Qualified Lead (MQL): Definition & How SQLs Differ
A marketing qualified lead (MQL) is a potential customer that matches specific minimum requirements based on your ideal customer profile. These potential customers are typically sourced from marketing efforts like ad campaigns and email marketing campaigns. MQLs are typically one of the first stages in a multi-stage sales pipeline process, often tracked using a CRM….
RingCentral vs. Vonage: Price, Features, & What’s Best in 2018
RingCentral and Vonage are VoIP providers that offer plans with unlimited calling, an auto attendant as well as other features. Vonage offers three plans starting as low as $14.99 while RingCentral has four plans starting as low as $19.99. However, RingCentral is generally more robust while Vonage is customizable to meet specific needs. When to…
