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Corey McCraw

Corey McCraw

Content Producer, Office Technology

Find Corey on

Education & Credentials:

  • Bachelor’s degree in Communications from the University of Massachusetts
  • About
  • Latest Posts

Expertise:

  • Voice over internet protocol (VoIP)
  • Unified communications as a service (UCaaS)
  • Contact center as a service (CCaaS)
  • Communications platform as a service (CPaaS)
  • Software reviews & buyers guides
  • Team collaboration software

Highlights

  • Featured content in GetVoIP and the Mio Dispatch

Experience:

Corey is an expert in the voice-over-internet-protocol (VoIP) world having written about the subject for five years. A former tech writer and reporter for GetVoIP, Corey also has expanded expertise in unified communications as a service (UCaaS) technology and contact center as a service (CPaaS) platforms.

Featured in:

The Vanilla Soft logo.
The Mio Dispatch logo.
The GetVoIP logo.
The TeleCloud logo.
Posts Reviewed by Corey
Call center agents attending calls.

March 13, 2024

Top 17 Call Center Best Practices

Call center employee in a focused pose.

March 8, 2024

10 Best Practices for Call Center Quality Assurance

Unified communications as a binary code 3D illustration.

March 7, 2024

16 Critical UCaaS Stats for Small Businesses to Know

monday.com logo

March 6, 2024

monday.com Review: Features, Pricing & Alternatives

« Previous 1 … 5 6 7 8 9 … 53 Next »

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Education & Credentials

  • Bachelor’s degree in Communications from the University of Massachusetts
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